Reviews of AC Hotels by Marriott Guatemala City 4 stars
11 Avenida 35-02, Zona 16, 1016 Guatemala, Guatemala
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation and staff
Need to pay more attention to maintenance (television and bath soap)
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation. Breakfast.
Very small room for the cost.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGood location
getting access from the car park to the hotel is a total disaster. it is very complicated and very confusing. we met two other customers trying to access the hotel from the car park at the same time as us and they had exactly the same problem. you cannot access the hotel from the car park unless you have a room key, but you cannot get a room key without access to the hotel. What a disaster.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in May 2025
Verified reviewIn a very safe neighborhood, the breakfast was nice, the rooms were quiet.
1/2 elevator was broken during our week long stay.
Reviewed: 1 July 2025 · Stayed in April 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewVery beautiful, feels like you're in Europe. Very high end, great breakfast, great bedding.
I loved everything.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewSuper centrally located for the Cayalá experience.
Bar/Restaurant has a bit cold atmosphere.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewLocation
Nothing
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewlocation
Reviewed: 19 April 2025 · Stayed in March 2025
Verified reviewReviewed: 17 April 2025 · Stayed in March 2025
Verified reviewThey had very good breakfast different options and they had very good security around the area felt safe.
The bed was not that comfortable. We booked for a king size bed and it felt like a queen size bed. They said that was the biggest bed they had the bathroom. The sink was not in the bathroom was in the middle of the room, so it felt kind of weird But everything else was great.
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewI think the staff could be nicer and more thoughtful about the guests, specially if they are doing their check in. They can’t be paying attention to other random and less important question from other costumers, tell the other guest to wait in a kind manner. I felt bad when other costumer almost rest his arm on my shoulder to ask the front desk lady about the WiFi.
Reviewed: 25 March 2025 · Stayed in January 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in February 2025
Verified reviewLocation
Value, not worth it.
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewGreat location. Excellent hotel
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewThe elevator didn't work. A repairman came into the room without knocking.
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in February 2025
Verified review