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Reviews of Tesoro Hotel Zakynthos 4 stars

Tesoro Hotel Tsilivi Tsilivi Planos, Tsilivi, 29100, Greece

#140 of 166 hotels in Tsilivi

Guests' Choice

Review score

Based on 20 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.1

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    6.9

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Showing 1 – 20

  • Reviewed: 28 June 2025

    9.0
    Safe place for solo travel
    • Solo traveller
    • Standard Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    I honestly can't fault the stay

    Hotel was spotlessly clean. Room was large and airy, again spotless Breakfast was great, ate evening meal twice and the selection was varied and well cooked. The team in the restaurant, the bar and the reception could not have been more helpful. Car service super reasonably priced, clean and reliable. Driver Demetris was awesome. I stayed here as my daughter was in Zante General Hospital so I needed a base for a few days so it wasn't your usual stay or trip. It's super convenient for the hospital but also in a nice place and I felt safe as a solo female traveler.

    Stayed in June 2025

  • Reviewed: 29 August 2024

    8.0
    Good all inclusive 4 star hotel with excellent staff.
    • Leisure trip
    • Solo traveller
    • Standard Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Based on past reviews passed my expectations.

    Staff

    Stayed in August 2024

  • Reviewed: 21 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Split Level Room
    • Stayed 6 nights
    • Submitted via mobile

    The most disappointing part was the lack of warm water in the shower (at least for the room 408 which was supposed to be fit to welcome families). The warm water was literally dripping. It was impossible to have a warm shower. Even we talked to the receptionist three times about this and they said that they've sent a technician to check, the problem was not solved and no clear communication about the problem or any workaround were offered. The second down side was that we received already dirty towels in two different mornings. Not all were having clear brown marks on them but two or three.

    The location is very nice. It is 10 minutes walking to the Tsilivi beach which is very nice for families. The swimming pool was clean and nice. I've seen a technician checking the swimming pool water quality at least once during the week we spent there. They organize activities at the pool every day, but for kids. Some of the staff was nice and tried to help. The room was big and suitable for a family (speaking about the size).

    Stayed in July 2024

  • Reviewed: 20 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Some things in termes of furniture were a bit aged and there was no mosquito net or any kind of protection at our room.

    There was a variety of food and drinks,carefully served.Very nice experience of all inclusive.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Great hotel but I was staying longer would not book because of small pool areas.
    • Leisure trip
    • Family with young children
    • Split Level Room
    • Stayed 1 night
    • Submitted via mobile

    The pool areas were just so small and cramped.

    The rooms were very nice and the staff were great

    Stayed in August 2023

  • Reviewed: 4 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Split Level Room
    • Stayed 10 nights
    • Submitted via mobile

    Pools a bit small. Food range is small but was tasty. Very small maniu for kids! Should be more food added to kids meniu like pizzas

    Good location, close to airport not too far from seafront lots of bars restaurants pubs and shops around. Stuff in a hotel is very friendly and helpful.

    Stayed in August 2023

  • Reviewed: 20 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Split Level Room
    • Stayed 6 nights
    • Submitted via mobile

    The upstairs pool was not cleaned and was unhealthy colour

    Location location

    Stayed in July 2023

  • Reviewed: 25 June 2023

    7.0
    Generally okay, but should be better for the price.
    • Leisure trip
    • Couple
    • Standard Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Housekeeper stole items, poor level of daily cleaning, broken door lock which was not fixed through 7 days of stay, leaking toilet which was also not fixed within 7 days. Issues with AC. Food was repetitive.

    Location, service, facilities

    Stayed in June 2023

  • Reviewed: 5 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Split Level Room
    • Stayed 7 nights
    • Submitted via mobile

    Not enough facilities.

    Stayed in June 2023

  • Reviewed: 26 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with Pool View
    • Stayed 10 nights
    • Submitted via mobile

    The food was not always great. .

    The staff on reception was very helpful and friendly. The cleaning lady did a great job nothing was too much trouble for her.

    Stayed in September 2022

  • Reviewed: 4 July 2025

    10
    The best value all inclusive hotel in Europe by all metrics.
    • Leisure trip
    • Group
    • Standard Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Amazing pools and great food with a satisfactory selection of drinks. The all inclusive deal is genuinely all inclusive with generous offerings. Hotel manager is excellent and friendly with really good restaurant recommendations.

    Stayed in June 2025

  • Reviewed: 17 August 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    I was broking my leg on the way to the reception, because they have a bad way to access and the floor was wet from the pool!!! My husband was telling on the reception that I broke my leg and asked for help. The girl was superficial and she didn't help us. Just tells the urgency medical point is on the main street. After four days the manager comes in the hotel and she was surprised about what happen, but she doesn't help me with NOTHING. I asked her for a chair to go at the lunch and dinner, and she said of courses I will bring you. Untill last day when we go home, she doesn't come at all. It was the baddest experience ever from a hotel. I was feeling they want just money and they don t care about people!!! I have to stay 1 month in the bed now for healing my leg and I payed a lot of money for medication. My vacation was destroyed and money goes. I hate them and their hotel!!!!

    Stayed in August 2024

  • Reviewed: 14 August 2024

    6.0
    It was ok . I wouldn’t return to this hotel .
    • Leisure trip
    • Couple
    • Standard Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    No entertainment Only a few staff Staff was quite rude Rooms All very close together Food pretty much the same every day

    Best thing was watching the sunrise from the balcony It was modern and in a good location Food was ok Both pools nice

    Stayed in August 2024

  • Reviewed: 26 September 2022

    1.0
    rude staff, poor facilities, not a four star.
    • Leisure trip
    • Couple
    • Split Level Room
    • Stayed 7 nights
    • Submitted via mobile

    reception staff were very rude, when I had to complain about the shower not working, they tried to ignore the problem. reception also said there were no spare rooms and then called later that evening saying we could change rooms. but the attitude of the receptionist was awful, I have attempted to complain via email and they have ignored it also.

    Stayed in September 2022

  • Reviewed: 11 August 2025

    1.0
    Do not recommend! Relayed complaint to manager who dismissed every issue we had.
    • Leisure trip
    • Group
    • Split Level Room
    • Stayed 4 nights
    • Submitted via mobile

    The room; Despite being advertised as a seperate floor this could not be described as a bedroom- it was a single bed with no cupboard space, wardrobe, cabinet etc or anything to make the ‘room’ aesthetically pleasing it looked more like a single bed cell. Our Shower room was grotty and we could not believe there was no handwash, shower gel, shampoo etc but mainly- at very least- handwash. Our bedding and towels were not changed for the first two days during our stay- then when it was replaced the new bedding was just dumped in a pile at the end of the bed meaning we had to make our own bed. Additionally, our toilet would selectively flush and we had a TV but no TV remote. The Pool; The pool area left a little to be desired, one pool was green with algi or simular so that was a write off. The other pool was okay but the pool area shut at 6pm and we were turfed off the sun loungers when the sun was still shining and plenty more sunbathing hours? - we gave up entirely on using the pools at this point. Dining; We was suprised to find one half opened bar throughout the whole hotel, there was limited drink variety of which were just cheap and syrupy. There was no bottled water and the Water dispenser was often only pumping out like warm water- which we believe was from tap rather than bottles as we were all sick until we stopped drinking from the dispenser. Food small options looked limited from when we glanced in but we was actually unable to eat even once due to the strong odor which smelt of sick between the bar and stairs which crept into the dining area.

    Stayed in July 2025

  • Reviewed: 26 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 31 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 23 July 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Room with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 28 October 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Split Level Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in August 2022

Showing 1 – 20

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