Reviews of Santonero 5 stars

If you are looking for luxury with exceptional service then look no further than Santonero. The hotel is perfect if you are looking for peace and quiet and total tranquility. There are only a handful of rooms (I think 8 or 10 at most) and are all set perfectly that you get complete privacy in your own spot. Katerina and the rest of the service team are excellent and are at your service for your whole stay. All communication is done via WhatsApp whether it’s ordering drinks, lunches and dinners etc or if you wish to organise trips or get advice. I’m sure as the hotel gets busier (it’s still quite new) they will move to an app based ordering system, but for now WhatsApp is perfect and Katerina is very quick to respond. The location of Santonero is in the south of the island and away from the super busy Oia however it is only 30 minutes away in a taxi if you want to visit. The views are breathtaking and located perfectly to see the sun set from your room each night. *Top Tip* for the sunset, take a bottle of something nice and go to the top of the stairs and sit on the wall…you will have a completely private and full view of the sunset on the horizon. We thoroughly enjoyed our trip to Santorini and Katerina and the team made it so easy and perfect.

There wasn’t really anything we didn’t like….a lift would be nice as there are a lot of stairs!!

Loved it. We didn't want to leave!

Staff, tbe view, the room, etc.

Quite and Complete breathtaking view of the Caldera. Stunning room and excellent service!

Parking is limited although we didn’t have problem finding a spot

The views were spectacular, the room was great and the guest relations manager Katerino was fantastic.

Absolutely stunning suites with the most helpful staff. Breakfast was amazing

Katerina was a fantastic host – warm, helpful, and incredibly friendly. She fulfilled our every wish and made sure we felt completely at home. The view of the sea was absolutely breathtaking – like something out of a dream. An unforgettable stay!

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Amazing staff and perfect service

Everything was perfect

Staff are exceptional! Amazing service every day. Room service and breakfast was a highlight and the food/options are very good.

A second room key would have been helpful as staying with friends.

We had the most unforgettable stay at Santonero, and we can't thank the team enough for making our trip to Santorini truly exceptional. From the moment we arrived, we were blown away by the beauty of the property. The rooms are stunning, the panoramic views are out of this world, and the private balconies with infinity pools are pure luxury. But what really set this experience apart was the incredible hospitality. Kostas and Katerina were absolutely sensational — they went above and beyond in every way imaginable. There were things they did for us that most hotels wouldn’t dream of doing in a million years, especially around making our check-out-to-airport experience work more for us than for them. Their kindness and attention to detail made all the difference, and we’re so grateful. A heartfelt thank you also goes to Giannis, Iraklis, and Chef Rasheed. Each of them played a special role in making our stay so memorable. Whether it was service, support, or incredible food, they helped shape a trip we’ll never forget. Santonero is everything you dream of when you think of Santorini and so much more. Saying we’d “highly recommend” this place feels like an understatement. Thank you again for the best experience possible. We can't wait to return.

Everything was great!! The staff super friendly and helpfull. Katerina’s recomendations where the best. Her map with things to do was amazing!

The staff were amazing. Could not be nicer or more accommodating. Nice breakfast, nice view.

The honeymoon suite was not very private. It's next to a road that is in use by staff and maintenance workers. The main path down and the two rooms above can see straight into the pool area.

Good villas with the view

We had minor issues that were solved

We loved the location, it was quiet and serene and away from the crowds. It was an easy (if driving in Santorini can be considered easy) drive to get anywhere we needed. The breakfast each morning being delivered to our room was a nice touch. The staff were always so helpful and attentive! The view was beautiful although we didn’t have a sunset view but that was ok. The room set up was very nice and roomy!

Unfortunately the weather was not cooperating so we were unable to take advantage of our private pool or hot tub but that was no fault of the facility.

Breakfast was good , beautiful location. Kostas and katerina were very friendly and helpful . Would highly recommend for everyone to stay here

None

The location, room, staff and food were all excellent! Breakfast each morning was customisable to what you like by filling in an order the day before. The other all day room service menu consisted of all very delicious and fresh housemade food with local produce. The staff were all incredible! Also, the whole suite was picture perfect and felt surreal with how beautiful the room/location was, especially when enjoying that incredible view from the pool or terrace.

The hot tub was more like a mini heated swimming pool. It was a lovely size and clean, but if it is windy and/or colder outside, the water is tepid . It could have helped to have a cover for colder days that could be removed when you want to use it so it could hold the heat better (and save on having to constantly heat it). If the "hot tub" was properly warm or hot, then it would have made the room 10 out of 10, but otherwise the room was beyond expectations. This is not a fault from the property at all since the landscape is evaluated but just something to keep in mind if you or someone in your party has accessibility needs. There are a lot of steps at the property and may not be suitable for anyone with accessibility issues, especially if you are planning on coming/going from the property often throughout your stay.

The room and breakfast and both day and night hosts were very nice and helpful

No sun at the pool , at any given time - so having an infinity pool in October that dosent get any sunlight is not what you’d expect to coming all the way from abroad . So we couldn’t use the pool at all , although it was windy , but if at least the sun hit the pool , we could have used it