The stairs!! Haha

Chris was amazing as a host. View was very special. Location amazing. Private spa was awesome.

Stayed in August 2025

N/A

Perfect and central location with privacy and stunning views

Stayed in July 2025

Nothing

Superb breakfast brought to your balcony overlooking the harbour. Quirky, cave like room built into the Caldera. Great advice from staff regarding local tours, restaurants etc

Stayed in June 2025

Everything about our stay was impeccable. From the friendliest staff, to the comfort and cleanliness of the room, the view breathtaking, and location couldn’t be better!

Stayed in June 2025

Nothing!!!

We are a Japanese couple.The staff was friendly and helpful and the hotel was great.I highly recommend this hotel.I would stay there again the next time I come to Santorini!!!!!!😄

Stayed in May 2025

Steps.

Views, staff

Stayed in April 2025

Closets smelled a bit like mildew.

Beautiful view, friendly and knowledgeable staff, right in the heart of Fira. Breakfast on our patio every morning!

Stayed in October 2024

No complaints!

Everything! Staff was amazing. Food was amazing. I felt spoiled with the breakfast every day. Close to everything and the views are everything!

Stayed in September 2024

Nothing stands out

It was so quiet on the deck and in the room. The staff were so attentive and helpful.

Stayed in September 2024

Everything!

Stayed in September 2024

Nothing

Location and best staff ever!

Stayed in September 2024

Rien le personnel sont attentifs à vos demandes ou questions

Everything was excellent nothing to say. I will go back

Stayed in September 2024

Nothing - it was perfect.

We loved our stay here - we stayed in the Premier Jacuzzi Suite for one week. The suite was really spacious with two floors and gorgeous furnishings. Our terrace with caldera views was a highlight and we enjoyed eating our daily breakfast on it each morning. There’s loads of breakfast options but we particularly liked the Eggs Benedict and Pancakes with hazelnut praline! The property is really central but also feels peaceful and an oasis away from the busy streets of Fira! Housekeeping is twice daily and all the staff were friendly and welcoming. Wouldn’t hesitate to stay here again should we return to Santorini!

Stayed in August 2024

Nothing to dislike

Amazing views right on the Caldera Delicious breakfast served on private terrace Friendly and courteous staff

Stayed in August 2024

Nothing.

We loved our stay at Enigma Suites. Everything was fabulous from the breakfast to the spectacular location. It is in the heart of Fira and close to everything. You don’t need to battle for a spot to see the sunset - just sit on your balcony or in the spa (if you are hot). The staff were amazing and the rooms was perfect for us. It is loft style and spacious and clean (with two services a day). We highly recommend Enigma Suites. It definitely contributed to our overall enjoyment of Santorini.

Stayed in July 2024

Breakfast was amazing. Staff amazing Location amazing

Stayed in July 2024

Absolutely stunning location. The view was breathtaking. The rooms were beautifully furnished. The staff were wonderful and super friendly, always there to help and assist. Enigma suites made our family trip to Santorini fantastic.

Stayed in July 2024

The suite was beautiful and clean. It was decorated nicely and had amazing views of Caldera. The beds were cozy and comfortable. As soon as you arrive you are given a welcome bottle of Santorini wine. And, when they turn down your bed we received a surprise for a few of our nights. The front desk was kind, attentive to your needs. Breakfast which was a gourmet breakfast the presentation and the food were superb. You can tell that the ingredients were fresh. Our last night they offered us a complementary cocktail. We picked FIRA since it was a nice location for a travel needs. We did not want to be in Oia and I’m glad we stayed in Fira. Thank you to the staff we had a great day

Stayed in July 2024

No complaints

Location and the service Nothing was a problem Breakfast was full of choice!

Stayed in June 2024

Nothing was very pretty.

We loved our stay for the first time visiting Santorini, the accomodation was lovely and clean. This was one of our favourite accomodations throughout the trip. The hotel gave us a bottle of wine for our honeymoon and a free cocktail each on our last night. We loved watching the sun set each afternoon from the balcony the view from the patio was like a movie scene. Very pretty.

Stayed in June 2024

Everything was just perfect!

Stayed in June 2024

Don't stay here (or most of Fira) if you're not a fan of stairs, but the staff are happy to help with bags (see photo)

Great location in Fira. Quality staff, cute hotel, and, of course, fabulous sunsets.

Stayed in June 2024

Nothing. Lots of stairs may be tough for those with mobility issues but weren’t an issue for us.

Amazing room(s) and location. Super friendly staff. Great breakfast. Couldn’t ask for anything more.

Stayed in June 2024

Minor complaint, and this is probably reflective of general infrastructure and less of Enigma Suites. The hot water in my shower was very sparse, but the actual bathroom itself was amazing. It should also be noted that depending on what room you book you will have to climb steep steps. Definitely would not recommend to travelers with mobility issues.

The hospitality received from Chrisa and the rest of the staff was incomparable. Truly top notch service from start to finish. Chrisa was incredibly responsive, and made my stay in Santorini and with Enigma Suites seamless. I felt valued during my stay, and any concerns I may have had would be addressed immediately. Chrisa was helpful in arranging tours and transport around the island. Furthermore, the room itself was beautiful. Incredibly quiet and comfortable. The complimentary bottle of local wine was also a great touch. Similarly, the complimentary breakfast was amazing. The hotel itself is very centrally located and it’s easy to get to other locations on the island whether by bus or taxi.

Stayed in May 2024