8.2

Reviews of Elafonisos Mare

Kapari, Elafonisos, 23053, Greece

  • Hamad

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Melina

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    the location

    My experience with this hotel was extremely disappointing and unprofessional. I had booked and fully paid in advance through Booking.com, yet on the very day of my arrival I was called and told that my reservation was not valid because of a double booking. Rather than taking responsibility and offering a proper solution, the owner presented me with unacceptable “options”: moving from hotel to hotel every single night of my three-night stay, accepting a full refund on the spot (despite already being on the island), or staying at his private house, which he described arrogantly as a “villa” — only to then add that he would need to ask his friends to leave in order to accommodate me for one or two nights. Throughout this ordeal, the owner repeatedly shifted blame — first onto Booking.com, then onto his own employee, whom he insulted in extremely unprofessional terms. At one point he even stated that I “would never win in court,” boasting that he could simply produce photos to claim a flood in the room. This type of arrogance and lack of accountability is shocking for someone in the hospitality industry. Only after hours of unnecessary stress, wasted time, and uncertainty about whether I should even board the ferry to the island, did the owner finally confirm that I could stay — apparently by persuading other guests to move their booking. By then, the entire experience of my arrival had already been ruined. The property itself is average, overpriced for the quality, and offers a breakfast that is mediocre at best. But far worse than the facilities was the way I was treated: with disregard, arrogance, and a complete lack of professionalism. A simple apology cannot erase the stress and frustration caused by such behavior.

    Property response:

    Good evening! You started by saying that you were on the island, while below it is stated that you did not know if you had to board the ferry from Kythira where you were. You were absolutely right about the problem that arose and I wanted to find alternative solutions in order to serve you. You took it as arrogance to give you my house, which is 230 square meters, with 4 bedrooms and 2 bathrooms, right next to the hotel. In the end, from what you saw, I did not move you at all, you stayed in the same room all day, without bothering you at all for moving and constantly apologizing profusely. As for the responsibility, I did not refer to the platform and we took responsibility ourselves, for something that happens in many accommodations, a double booking and especially to serve you immediately. As for your other complaints, as well as your rating, I think it's reasonable that you want to downplay some things that aren't true.

    Good evening! You started by saying that you were on the island, while below it is stated that you did not know if you had to board the ferry from Kythira where you were. You were absolutely right about the problem that arose and I wanted t… Show more

    Elafonisos Mare
    28 August 2025
  • Konstantinos

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review
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  • Kostas

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Michalis

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Everything excellent , great hospitality , perfect view

    Nothing

  • Kladis

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
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  • Virvilis

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
  • Papanikolopoulou

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    The location was great. It has a beautiful view and a nice pool. However the hotel looks like it needs more upkeep with better finishes

    The breakfast was mediocre. Adding some fresh fruit would have made the meal more enjoyable

  • 7.0 Good
    Marisa

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Anonymous

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review
  • Chrysoula

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review
  • Blagoy

    Reviewed: 15 September 2024 · Stayed in September 2024

    Verified review

    Nice suite to stay within walking distance of the city. It was clean and the view from the balcony was impressive.

    The suite was quite simply furnished. There was not even one chair in the rooms.

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  • Buse

    Reviewed: 27 August 2024 · Stayed in August 2024

    Verified review
  • Francesco

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review

    The location and the prosperity itself.

    1. Management (need more professional staff that care about the guests and overall about the hotel experience) 2. WiFi (very poor signal, almost impossible to use it) 3. The breakfast. The lady at the breakfast counter seemed unhappy and didn't pay much attention. We had asked for gluten-free options two months in advance, but they weren't available. The coffee machine was there for just one day and then disappeared. The food was okay, but the poor service and management made the experience unpleasant. 4. Bathroom: it was very difficult to have a proper shower since our room didn’t have the support for hanging the shower head. It should be straightforward to fix.

  • 7.0 Good
    Stamatis

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review
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  • 7.0 Good
    Georgios

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review

    Perfect location, great views, within walking distance from the main town. Nice and cosy room.

    Poor breakfast. Very small variety. The breakfast shelf service area was full of flies.

  • Oclock

    Reviewed: 23 August 2024 · Stayed in August 2024

    Verified review

    Nice location just on the main island road, near the village centre. Lovely views to the sea. Comfortable double bed, nice new fridge and spacious wardrobe. The bathroom was ok, with space to put our bottles. The surrounding area good but not much shade.The personnel was friendly and obliging.

    The breakfast was pretty basic. The shower cabin was derelict and nowhere to put our soap and sponges. Not enough hangers for our towels.

  • Spyridon

    Reviewed: 22 August 2024 · Stayed in August 2024

    Verified review
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  • Marianthi

    Reviewed: 15 August 2024 · Stayed in August 2024

    Verified review
  • Benakopoulos

    Reviewed: 15 August 2024 · Stayed in August 2024

    Verified review

    Very nice view. The pool area was very nice giving a direct view on the sea.

    The room had only one window making it impossible to create a draft to clean the room.

    Property response:

    Thank you very much for your comment! The room you chose was the economy double room of 15 square meters, which has a detailed description of its facilities. Nevertheless, the room is ventilated by the door and window, and the maids took care of its cleanliness every day.

    Thank you very much for your comment! The room you chose was the economy double room of 15 square meters, which has a detailed description of its facilities. Nevertheless, the room is ventilated by the door and window, and the maids took ca… Show more

    Elafonisos Mare
    18 August 2024
  • Dan

    Reviewed: 13 August 2024 · Stayed in August 2024

    Verified review
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  • Velislava

    Reviewed: 8 August 2024 · Stayed in August 2024

    Verified review

    Exceptional location one of the best places iin the island ,very comfortable rooms very clean rooms exceptional breakfast near to the town and the main beaches as Simos ...strongly recommended

    All us more than perfect !!!!

  • Rim

    Reviewed: 7 August 2024 · Stayed in August 2024

    Verified review

    The view and the cleanliness

  • Amelia

    Reviewed: 5 August 2024 · Stayed in August 2024

    Verified review

    View only

    Shower did not hang off the wall, safe deposit box was not bolted down, bathroom needs tiling, new comfortable mattresses are needed.

    Property response:

    Thank you very much for your comment! The room you chose, as can be seen in the photos, contains a bathroom with the cement mortar technique. It has no tiles and the shower, because it is vintage bronze, does not hang on the wall. The safe in the room contains a security key to lock it.

    Thank you very much for your comment! The room you chose, as can be seen in the photos, contains a bathroom with the cement mortar technique. It has no tiles and the shower, because it is vintage bronze, does not hang on the wall. The safe… Show more

    Elafonisos Mare
    6 August 2024
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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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