Not ideal for young Children if you want an early night…. the music is amazing but not so good if you are trying to sleep. Pack ear plugs x

Stunning location and even more stunning property. If you want great views and an excellent evening vibe, then this is your place to stay. The room blew us away, it was spotless and absolutely gorgeous. Staff were attentive and tended to our needs. The shared pool was breath taking. Would stay again x

Stayed in August 2025

Amazing staff! Amazing location! Amazing views!

Stayed in August 2025

Wish there were not as many stairs to reach the property. It will be hard to reach for people with knee or leg issues. But that is the case in general for all of Fira/ oui properties.

The location, rooms, hospitality of the staff, food( breakfast/ brunch) and evening entertainment.

Stayed in July 2025

Nothing

Amazing location and views

Stayed in July 2025

What's not to like?

Amazing facilities and staff. Incredibly friendly and accommodating. Views from the hotel couldn't be anymore perfect. We will be back.

Stayed in July 2025

Dinner at their Restaurant

Stayed in June 2025

Generally all very good. The suite was really nicely decorated but had very small windows which felt a little claustrophobic. Apart from that, all good.

Perfect location, very friendly and efficient staff, lovely restaurant.

Stayed in June 2025

Nothing! I would probably advise booking transfers through the hotel to get some help if you have a lot of luggage as it’s a bit of a walk from the road and the narrow cobbled streets. But it’s well worth it at the other side!

The rooms were absolutely beautiful and the views were gorgeous. Well located right in the middle of town. Service was excellent and Anastasia was fantastic and such a help with everything. I would highly recommend! I have nothing but praise for the staff and the amenities.

Stayed in June 2025

Too many stairs

The design is super unique, the location is great .

Stayed in October 2024

Steps

location was great

Stayed in October 2024

the staff is attentive and very kind, the location is central with an incredible view

Stayed in October 2024

Room 10 had a caldera view but it was partially blocked by the canopy of the room below. 🙁

Centrally located in the heart of Fira. There are many steep steps to get to the property but the view is amazing!

Stayed in October 2024

Best Guest-Relation…thx Maria

Stayed in September 2024

The location and view are perfect, the room was clean，and especially the staff Maria was so kind!

Stayed in September 2024

Wardrobe space was a bit limited but not a huge problem

The location is superb and the views are spectacular

Stayed in September 2024

Everything

Stayed in September 2024

You can’t flush down your toilet paper in the toilet because of the age of the building. However the cleaning staff were exceptional and efficient in making sure the trash was removed promptly.

Our Hostess, Maria, was exceptional. She was very attentive to our needs and made our stay quite relaxing and enjoyable. The cleaners are very efficient and thorough. The restaurant was amazing. The location of the hotel was perfect with restaurants and other night life activities very close.

Stayed in September 2024

Excellent and amazing location with the best view

Stayed in August 2024

The only issue we had with the hotel was the noise from the music from the hotel. If you are looking for a quiet holiday, this is not the place. The music was on till around 1 AM. But couple of nights we stayed up late and enjoyed the music at the bar which was quite nice.

The location was excellent. The hotel had a very good manager - Maria - who assisted on ALL matters. The breakfast was not very inclusive but very fulfilling. The sharing pool was quite nice with a superb view.

Stayed in August 2024

It's not that I didn't like it, but as with all the accommodation on the Caldera cliff side, there are plenty of stairs to navigate. This is the price you pay for the best views in the world. Actually its a benefit thinking about it, as we didn't put on weight despite the amazing meals we enjoyed.

Casa Sunsha is perfectly located. So much so, every day the many cruise ship tourists take photos of the hotel and the Adriatic/Caldera from the street above. In short, it's THE PLACE to be. Our room Suite 1 was on the lower level of the hotel on the walking street below, which proved to be a benefit. We had a private spa with uninterrupted views. This was truly spectacular and special. We enjoyed our welcome wine there. The donkeys passing by on their way too and from their work (for transporting ship goers up and down to the port) was a lovely bonus. Our room was a renovated traditional cave room, which was just lovely. Always cool temp and something totally different to what we have experienced before. Plenty of space and function. Maria and all the staff were incredibly friendly and accommodating with exceptional service start to finish. Nothing was a problem but rather a pleasure. Better than when we visit our own family.

Stayed in August 2024

Everything is good but the whole island is very expensive

View is nice, rooms are clean and large

Stayed in August 2024

the view when lying on the sunbed of the room

great hotel

Stayed in August 2024

I would have been pleased to have a wiser selection at breakfast but not complaining

Location was superb and a quiet oasis from the bustling town

Stayed in August 2024

The location was phenomenal and i dont think you could get a better view all day and night. Staff knew you by first name and were exceptional. Maria was there at any point we had a question and went above and beyond for her guests. The hotel was always impeccable and clean

Stayed in July 2024