Reviews of Le Cocon des Îles
Rue A. Léger, 97110 Pointe-à-Pitre, Guadeloupe
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Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewI liked everything
The water in the shower was extra hot, i could not get it to be colder
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewI didn’t stay at the property, as I received a message whilst at the airport asking me to cancel due to double booking.
N/A
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewNice little guesthouse with all the amenities you could want. Right next to a supermarket with food trucks using the car park in the evenings.
Just bear in mind the manager of the property doesn’t speak English. A lot of Google translate was required but she was extremely pleasant regardless.
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewIt was my second time in this appartement andI liked it again very much. Micheline is a wonderful and very friendly person, she wants to make everything nice for us, so we can enjoy our stay much. Thank you Micheline!!
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewIt was very nice to stay here. The appartement is very clean, the bed is very comfortable, the location is unbeatable, next to a big supermarket and cloae to the bus stand. They offer airport shuttle and transport to the harbour in case you want to take the ferry to another island in the morning. Micheline took care of me and helped me to make all everything easy and comfortable. Thank you very much, Micheline!
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewThe apartment itself was nice, the kitchen had most of the necessary things to cook a nice meal. The bed was okay, spacious room.
I stayed with my friend for 4 nights and some other people came and went from the other rooms. My friend and I were there most nights, cooking simple meals for ourselves, spending most of the time in the bedroom when we were there. After we checked out, I received a message from the owner Melanie, telling me that the other guests had reported us eating and throwing out their food, leaving the common areas in a despicable mess and something about pretending not to speak French with the lady that showed us the apartment (I speak French, my friend doesn’t). I was absolutely shocked to hear such a statement and my friend and I discussed the whole afternoon about exactly what we ate, whether we could have possibly mistaken someone else’s food for ours, but it just wasn’t possible. I explained to Melanie exactly what we ate to try to ensure that we weren’t being wrongly accused and that this is a total misunderstanding. As for the common areas, we are both in our 12th month of travel into this trip, we are entirely respectful of all common areas and would never leave them messy. It was so disheartening to be accused of this and more so, being reported to Booking.com about it. I have no idea what else to say, I’m in total shock. I also don’t understand what the language thing, I speak French any chance I get. Whoever said these things must have hated us from the start because absolutely none of their accusations line up.
Hello, Thank you for sharing your feedback and having recognized the quality of the apartment, which you had also wished to extend, making your final evaluation and your note difficult to understand. Several reports about you have been brought to my attention. I have been informed of serious violations of the house rules: the other roommates claim that you ate their food without permission, and even threw out some of their food, you used the common areas inappropriately and without respect for others (uncleaned toilets, personal laundry and smelly panties exposed on the dryer in the work area, kitchen left dirty, dishes often left behind and soil soiled etc...). In addition, you have not paid the deposit on arrival. I contacted you in advance, for the sake of fairness, before any action to clarify the situation and find out what really happened. Your answer clearly surprised me, you indicated to me that all these reports are false, (even though I have received evidence) and that the others "hated" you surely despite the fact that you did not exchange much with them. This is the first time that I have faced such a difficult situation, and that I have been reported to have experienced such serious behaviour in my home. Cohabitation in co-location is based on mutual respect: when several people express the same problem, I must examine it seriously in order to preserve a pleasant environment for all. To date, you have not provided any response or proposal for regularization, despite the official reporting from Booking.com. As a result, a proceeding remains pending and will be forwarded to our legal protection. Respect for the living environment and other occupants is a non-negotiable priority, we remain uncompromising on the respect of the premises and other occupants. Sincerely, Melanie
Hello, Thank you for sharing your feedback and having recognized the quality of the apartment, which you had also wished to extend, making your final evaluation and your note difficult to understand. Several reports about you have been br… Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified review