Reviews of Radisson Blu Hotel, Conakry 5 stars

Dear Marie Thank you for choosing the Radisson Blu Conakry as your "home away from home" during your visit to Conakry, and thank you for taking the time out to share your feedback with us. I am very happy to read that we have met all your expectations and thank you for such an awesome review. The team and I are all looking forward to your next visit, and appreciate you staying with us at the Radisson Blu Conakry. Kind personal regards Marco G. Rabbia General Manager

Dear Marie Thank you for choosing the Radisson Blu Conakry as your "home away from home" during your visit to Conakry, and thank you for taking the time out to share your feedback with us. I am very happy to read that we have me… Show more

Dear Lansana Thank you for choosing to stay at the Radisson Blu Conakry during your recent visit to Conakry, and thank you for taking the time to share your feedback with us. I am pleased to see that you have awarded us an overall 10/10, but am a little confused as to by you rated us with 2.5 on Comfort, Cleanliness, and Staff, without any specific comments with regards to this. I would very much appreciate it if you could share some additional insight, allowing me to take the necessary corrective actions, if necessary, and make sure we are able to meet your expectations in every category for your next stay with us. The entire team joins me in thanking you once again for stay at the Radisson Blu Conakry, and we are all looking forward to welcoming you back very soon. Kind personal regards Marco G. Rabbia General Manager

Dear Lansana Thank you for choosing to stay at the Radisson Blu Conakry during your recent visit to Conakry, and thank you for taking the time to share your feedback with us. I am pleased to see that you have awarded us an overall 10/… Show more

Dear Mamoudou Thank you for choosing to stay at the Radisson Blu during your recent visit to Conakry, and thank you for taking the time to share your feedback with us, which will allow us to improve our service. I have taken good note of your remarks and with regards to the service, I assure you this is a strong focus for us and will enhance even further our training program to ensure that the guest experience is as good as it can be. With regards to your points concerning engineering issues, I apologize for the inconvenience you may have felt in the lobby and in the corridors, but because two of our three chillers have broken down and the new chiller is currently in the process of being installed, I could not afford this being overheated and shut down on us. Therefore I made a conscious decision to reduce the cooling in the public areas (lobby and corridors) to ensure the guest experience whilst in the rooms, and the sleep quality, could be as good as possible. My sincere apologies once again for the inconvenience this has caused you, and please know that one of the new chillers should be up and running by the end of next week, and the second by the end of the month. As far as the card reader in the lift, I appreciate you highlighting this and will follow up with our technical services to ensure that this is rectified without any further delay. Thank you once again for choosing to stay at the Radisson Blu Conakry, and I hope you will give us another opportunity to show you our genuine hospitality and return to the property for your next visit to Conakry. Kind personal regards Marco G. Rabbia General Manager

Dear Mamoudou Thank you for choosing to stay at the Radisson Blu during your recent visit to Conakry, and thank you for taking the time to share your feedback with us, which will allow us to improve our service. I have taken good note of … Show more

Dear Mamoudou Thank you for choosing to stay at the Radisson Blu during your recent visit to Conakry, and thank you for taking the time to share your comments with us. I take this opportunity to say how sorry I am that we were unable to meet your expectations and that I sincerely hope that this is simply due to the fact that we have just opened the property and therefore will all be resolved with additional training of our team. As your remarks are a little generic, I would very much appreciate it if you could reach out to us and share additional details, so that we can look into this and go to the "heart of the issue" and resolve this at the source. Once again thank you for choosing to stay at the Radisson Blu, and I hope you will give us another chance to show you our genuine hospitality and Yes I Can! service, and return to stay with us next time you are in Conakry. Kind personal regards Marco G. Rabbia General Manager

Dear Mamoudou Thank you for choosing to stay at the Radisson Blu during your recent visit to Conakry, and thank you for taking the time to share your comments with us. I take this opportunity to say how sorry I am that we were unable to m… Show more

Dear Kady Thank you for choosing, once again, to stay at the Radisson Blu Conakry, and thank you for taking the time to share your constructive comments. We sincerely appreciate you sharing your comments with us as this will allow us to improve further, and better satisfy the demands of our guests. I have taken good note of your remarks regarding the rates and are looking at introducing special promotions moving forward. The team and I look forward to welcoming you back very soon. Kind personal regards Marco G. Rabbia General Manager

Dear Kady Thank you for choosing, once again, to stay at the Radisson Blu Conakry, and thank you for taking the time to share your constructive comments. We sincerely appreciate you sharing your comments with us as this will allow us to i… Show more