Reviews of ONOMO Hotel Conakry 3 stars

Breakfast

Toilet

Restaurant area

Customerservice could improve Cover the salads and fruits at the buffet against the flies

Humidity Smellls in rooms

The bedrooms were good and clean and comfortable. They are very small. And feels like your toilet and shower is in your room.

Staff were terrible: extra items were on my bill. The manager was rude and unhelpful. The bar team was slow and often not there too help. The reception team when I checked out where unhelpful and unfriendly. Gym was terrible. Most equipment was broken. No fridge in rooms. Breakfast was average.

The hotel refused to make check in for us because no available room and no responsibility with booking reservation

The restaurant, garden and bar are nice, the food is good and not too expensive. The room is simple but complete. Our car was parked securely and guarded.

Worst part: we found multiple toenails in our room, all over the floor. Moreover, both the towels and bed linnen had suspicious blackish and yellowish spots. There is A LOT of fungus in the shower and bathroom area. The airconditioning works but doesn't go lower than 22 degrees. The staff is really unhelpful except for one lady who was a little above average. When paying, both card machines didn't work and the ATM machine didn't have any money. Yet we weren't allowed to leave to get cash somewhere else (we couldn't leave our passports as they were at the embassy for visas). After a debate of 30 minutes we could leave for our appointment at the embassy and to get cash, but they were in no rush to fix the issue or find a solution. Due to this we were late at our appointment. Wouldn't stay here again, especially for this kind of money. CHOSE NOOM IT'S WORTH THE EXTRA BUCK.

The beachside hotel is beautiful, with a nice buffet breakfast. However, the lunch menu remains the same each day. The reception staff are friendly and multilingual, making check-in smooth and welcoming.

There is an open space on the right side of the gate where trucks arrive to dump concrete and soil. It appears to be a beachside construction site, but people keep coming and urinating and shitting there, which doesn’t seem normal.

The place was very clean, staff were welcoming and surprisingly spoke English which I wasn’t expecting..

My only issue was with the internet it goes off and on and works best during the morning time. This a critique and a compliment, goes to show what a great time I had!