Reviews of Tamala Beach Resort 4 stars
kotu Beach Kotu, Kotu, Gambia
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe serenity, the design, the greenery, the bedside table carved out of the wood- nature at its best. I cherish the size of the room big enough to play badminton. I enjoyed the facility.
Bathroom with no door. Small gaps between the door and the frame, insects crawl in even though little.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe staff were friendly and helpful. Lovely location for a work event. The rooms were spacious and comfortable.
The food wasn’t very good with very limited options for vegans.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe ambience, the beach, entertainment, very friendly restaurant staff.
1. The hotel doesn't have POS that can use international ATM visa cards. - During admission, i used the local POS to make payments but when i wanted to extend my stay, i could not be allowed to use the POS and that caused a commotion with the reception staff on duty who insisted on provision of international zip code to be allowed to pay for extension. That was embarrassing!! 2. The rooms definitely need an upgrade! Tamala is beautiful but the rooms look old and not very inviting
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewStaff were very welcoming and always helpful
First night had to move to another room bathroom door was faulty. Following morning moved to another room Seaview suite was to dark and isolated downgraded to pool view plenty of light .
Reviewed: 12 June 2025 · Stayed in April 2025
Verified reviewThe breakfast was fantastic! The atmosphere/entertainment was great! The staff were very friendly and helpful..
Gym equipment needs some TLC
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewTamala Beach Resort is truly impressive — the design is beautiful, the location is ideal, and the surrounding scenery is stunning. The staff are exceptionally friendly, attentive, and responsive, which adds greatly to the overall experience. The food is enjoyable, and the facilities meet expectations. Everything was great, aside from some minor signs of wear and tear.
Wear and tear
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewVery helpful and friendly staff, amazing location right next to the beach, great facilities too.
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewThe Staff where so friendly and amazing the hotel looks very gorgeous in pictures. The garden and outside area is immaculate and garden is prooned to perfection.
when i arrived and had a up close look i noticed the bathrooms and balconies need a deep clean. Beach chairs are dirty and shabby and bathrooms need maintenance and cleaning. The beach area is in need of some love aswel as it was very unkept. Beach loungers are very dirty also
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe layout of the hotel, the size of the rooms as well as the overall service and attention to details.
Nothing that I can think of
Thank you so much for your kind words! We're thrilled to hear that you appreciated the layout of the hotel, the spaciousness of the rooms, and the overall service and attention to detail. Our team takes great pride in creating a welcoming and comfortable environment, and it’s wonderful to know that these efforts made a positive impression on your stay. We hope to welcome you back again soon for another enjoyable experience!
Thank you so much for your kind words! We're thrilled to hear that you appreciated the layout of the hotel, the spaciousness of the rooms, and the overall service and attention to detail. Our team takes great pride in creating a welcom… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was okay. A big spread but not a lot of variety as it was the same items everyday. The staff were very helpful and friendly, and the aesthethics of the property was top notch.
There was a little inconvenience with my payment option as the property does not take money via booking . com. Although the staff were flexible and helpful in resolving this, it would have been better to know in advance that they cannot charge the credit card on booking. com
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff helpful and friendly, and that you enjoyed the aesthetics of the property — we truly appreciate your kind words. We’ve noted your comments about breakfast and will consider ways to enhance the variety. Regarding the payment issue, we sincerely apologize for any inconvenience caused. While we currently cannot charge credit cards directly through Booking.com, we do offer secure payment links for advance payments, which can be arranged upon request. We’ll also work on making this information clearer to help avoid similar situations in the future. Thank you once again for staying with us. We hope to have the pleasure of welcoming you back soon!
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff helpful and friendly, and that you enjoyed the aesthetics of the property — we truly appreciate your kind words. We’ve noted… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewDear Guest, We sincerely apologize for the experience you had during check-in and check-out. We understand your frustration, and we regret the inconvenience caused. When a booking is made through Booking.com, it is typically expected to be paid at reception. For prepaid bookings, the confirmation is usually sent through a third party. In your case, the booking confirmation did not indicate that your reservation was prepaid, which is why we requested you provide confirmation from your bank. We believe this was a glitch from Booking.com, and we assure you it will not happen again. We deeply apologize for this, as it is not the standard of operation we are known for.
Dear Guest, We sincerely apologize for the experience you had during check-in and check-out. We understand your frustration, and we regret the inconvenience caused. When a booking is made through Booking.com, it is typically expected to be … Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewThe monkey forest
Nothing , everything was fine
Thank you for sharing your experience with us. We’re happy to hear you had a great stay—that’s exactly what we strive for. We look forward to welcoming you again soon!
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 8 March 2025 · Stayed in March 2025
Verified reviewReviewed: 8 February 2025 · Stayed in November 2024
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewJust enjoyed swimup swimingpool and view into ocean.The food was ok .
We did not like the area around as there is a lot of rubbish on the beach area in front of terraces . The price is too big ,not worth the reality.
Hi Visvaldas, We truly appreciate you taking the time to share your experience. We're glad to hear you enjoyed the swim-up pool and the stunning ocean view. However, we sincerely apologize for the issues you encountered with the beach area and the quality of the food. Cleanliness and upkeep are very important to us, and we’ll certainly look into improving the area to ensure future guests have a more enjoyable experience.
Hi Visvaldas, We truly appreciate you taking the time to share your experience. We're glad to hear you enjoyed the swim-up pool and the stunning ocean view. However, we sincerely apologize for the issues you encountered with the beach … Show more
Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewThe location and 24 hour gym and privacy.
The food could really do with an upgrade to quality for what you pay per night food should be better. More variety and better quality overall.
Dear Keturah, Thank you for your feedback. We're glad to hear that you enjoyed the location, 24-hour gym, and the privacy our resort offers. We appreciate your comments regarding the food, and we understand your concerns. We have improved the quality and variety of our offerings. We hope to welcome you back soon!
Dear Keturah, Thank you for your feedback. We're glad to hear that you enjoyed the location, 24-hour gym, and the privacy our resort offers. We appreciate your comments regarding the food, and we understand your concerns. We have impr… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewVery spacious and lots of room
When we checked in we went on the balcony and got locked outside due sliding door lock was faulty, 2 guests went to reception for help and it took 45 mins for a member of staff to attend. The faulty lock was replaced the following day. The chair covers on the balcony and on sofa in room were filthy and the pillows did not have pillow cases. This rectified the following day. My cousins room door didn’t lock nor did her balcony door. The was repaired the following day. All of the above should have been addressed before we checked in, I will say the staff were eager to rectify the issues however, it was quite unsettling to be met with all these issues on the first day. I would also suggest an additional toaster in the dining area also more bins to be stationed around the hotel
We appreciate you sharing your experience and are glad you enjoyed the spacious room. We apologize for the issues with the sliding door lock, cleanliness, and maintenance on your first day. We regret the inconvenience caused. We’re happy our team was able to resolve the problems promptly. Thank you for your suggestions regarding toasters and bins, which we’ll certainly consider. We hope to welcome you back and provide a more seamless experience next time.
We appreciate you sharing your experience and are glad you enjoyed the spacious room. We apologize for the issues with the sliding door lock, cleanliness, and maintenance on your first day. We regret the inconvenience caused. We’re happy ou… Show more
Reviewed: 14 December 2024 · Stayed in December 2024
Verified reviewLocation Ok gym
Stayed in 2022 and had a great time. The hotel has not been maintained. It was dirty, run down and not maintained. Bathrooms are really bad. We had to be moved on the first nigt Poor breakfast choice. Staff were all great. Over priced
Hello Nicole, We're truly sorry to hear that your recent experience did not meet your expectations, especially given your positive stay in 2022. We always aim to provide a high standard of cleanliness and maintenance, and we deeply regret that you found the hotel not up to par during your visit. Our hotel is regularly serviced, and we work hard to ensure that all facilities are in good working order. We also offer a varied breakfast selection and strive to cater to all of our guests' preferences. We’re glad to hear that our staff made a positive impression, and we will continue to focus on delivering great service. We hope you will reconsider and give us another opportunity to provide you with the high-quality experience that we are known for.
Hello Nicole, We're truly sorry to hear that your recent experience did not meet your expectations, especially given your positive stay in 2022. We always aim to provide a high standard of cleanliness and maintenance, and we deeply re… Show more
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewStaff are friendly, good was at best average.
The food options
Dear Vivian, Thank you for your feedback! We’re happy to hear that you found our staff friendly. However, we’re sorry to hear that the food didn’t meet your expectations. We appreciate your comments regarding the food options, and we have improve the variety and quality of our offerings moving forward. We hope to welcome you back to Tamala Beach Resort and provide an even better experience.
Dear Vivian, Thank you for your feedback! We’re happy to hear that you found our staff friendly. However, we’re sorry to hear that the food didn’t meet your expectations. We appreciate your comments regarding the food options, and we have … Show more