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Reviews of Coco Ocean Resort & Spa 5 stars

One Bamboo Drive, Kombo Coastal Highway, Bijilo, The Gambia, West Africa, Bijilo, Gambia

Review score

Based on 116 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 29 May 2025

    9.0
    Very enjoyable and would definitely recommend.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    Unfortunately, they didn't provide any African or specifically, Gambia delicate essen for break. They had no facilities for disabled persons but are willing to give a hand.

    The breakfast was good and the staff very friendly expecially Usman who served us tasty omelette. Amadou who is a backroom staff, worked tirelessly to make our stay enjoyable.

    Stayed in May 2025

  • Reviewed: 21 April 2025

    9.0
    Superb
    • Solo traveller
    • Junior Suite
    • Stayed 13 nights
    • Submitted via mobile

    There did not appear to be many local dishes on the menu.

    Location.

    Stayed in April 2025

  • Reviewed: 24 February 2025

    7.0
    Nice but could be better. I would return.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    In a hotel resort like Coco Ocean, there should be a nice bar. Surprised the Sugar Cane Bar isn't open. The breakfast area needs decor, very drab. Paint is peeling and cracks and window slats needed replacing. Tile broken in spots. A lot of little things need fixing all over the resort. Issue in the Beach restaurant in regards to not getting the meal ordered. The pasta dish lacked sun-dried tomatoes, spinach, which is why the dish was ordered in the first place. The waitress was very apologetic and sweet, however. In 2025, smart tvs with Netflix should be the standard.

    The Thai restaurant is exceptional. The room we were in was nice and clean. Staff friendly. I like the feel of the place.

    Stayed in February 2025

  • Reviewed: 24 February 2025

    9.0
    My stay was exceptionally pleasant, highlighted by excellent service and genuine hospitality.
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 3 nights

    Areas for improvement include providing hair caps, toothbrushes with toothpaste, and small hairbrushes in the amenities, as well as upgrading the quality of the shower gel and shampoo offered.

    I would like to express my highest appreciation to the exceptional staff at Coco Ocean Resort—Ebrima Bojang, Ibraima Manneh, Sumira (the kind pregnant lady), and Ousmane (affectionately known as Smille)—for making my stay truly memorable. Their attentive care and warmth made all the difference.

    Stayed in January 2025

  • Reviewed: 23 February 2025

    8.0
    It is lovely staff is wonderful. In the future I plan to stay here as long as there are no weekend parties on the premis
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 9 nights
    • Submitted via mobile

    I discovered they rent out a party space. It was Saturday night the band and loud music continued until 2 am outdoors. I will ask next time if they have any outdoor events during the evening. This was a horrible experience. Sunday tomorrow is my last day and I will be too tired to enjoy the beautiful beach. Not happy

    Very beautiful location

    Stayed in February 2025

  • Reviewed: 21 February 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    No smart tv in rooms. Tv is tiny and only shows local channels (barely) no Netflix or Amazon option on tv.

    Stayed in December 2024

  • Reviewed: 15 February 2025

    8.0
    We had a nice stay overall, just the bed we had two single bed together but with single bedsheets.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    I bought a room with large double bed but instradare l had two single bed together with single bedsheets. Uncomfortable as the mattresses kept moving, I would suggest to put at least double bedsheet.

    Nice stay and good breakfast Staff is very welcoming

    Stayed in February 2025

  • Reviewed: 4 January 2025

    9.0
    Had a great time, staff wonderfully trained, polite and helpful and very professional.
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 12 nights

    I didn't eat in the restaurants - but the breakfast was generous and staff 5* BUT no variety at all so after 10 days I was a bit fed up with the buffet salads - exactly the same each day - and not very interesting. Hot buffet the same and very dry overcooked bacon....Hotel Guest Relation Manager agreed, said that this had been mentioned before and they would be working on improving this offering. But I gather that the buffet on the gala New Year dinner was incredible and offered a huge range of really well cooked dishes.

    Wifi was the worst ever - a complicated system of many zones, each requiring a password as one moved around the complex. Very bad bandwidth and hard for me to work - often hours of no reception so communication to Uk very difficult. IT staff did their best to assist but whatever they did often only improved things for a short while. If booking do check to see if they have invested in a better system if you rely on consistent IT/wifi whilst you are away.

    Stayed in January 2025

  • Reviewed: 11 September 2024

    8.0
    Paradise! On Earth
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    It’s a little bit hilly! But it’s a natural place so it’s expected

    It’s a lovely place well decorated lots of space I’m great scenery. I love the beach front and I love the pool.

    Stayed in August 2024

  • Reviewed: 6 July 2024

    7.0
    Not bad
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant, breakfast

    Location, environment

    Stayed in July 2024

  • Reviewed: 27 February 2024

    8.0
    great time, superb location and nice rooms. luxury but not too much. needs renovation partly.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    glass bottles of showercream in the bathroom, with a stone floor is not a great combination.

    breakfast good but limited. no fruits. thai resturant very basic.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    Intrusiveness, Pushy staff

    Tranquility Swimming pools and beach

    Stayed in January 2024

  • Reviewed: 18 September 2023

    8.0
    The staffs were great
    • Leisure trip
    • People with friends
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    It’s not quite modern in the rooms, the bed(s) needs changes.

    The staffs and environment is clean

    Stayed in September 2023

  • Reviewed: 15 August 2023

    9.0
    Excellent staff, make our stay unforgettable
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The Thai restaurant wasn’t Thai at all. They didn’t have a Thai chef. The food take’s ages to arrive at the table.

    The staff and the service were incredible good. Always smiling and willing to help. The rooms are spacious and beautiful and the pools are amazing. I would come back for sure

    Stayed in August 2023

  • Reviewed: 1 July 2023

    9.0
    lovely hotel great beach and location and well kept pools
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 4 nights

    salads a bit dodgy

    excelllent

    Stayed in June 2023

  • Reviewed: 26 June 2023

    7.0
    Sorted out by my own error
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 19 nights
    • Submitted via mobile

    Rain coming through the roof

    Great apartment

    Stayed in June 2023

  • Reviewed: 24 June 2023

    7.0
    Pleasant getaway in a quiet and peaceful resort.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    AC could be stronger as its very hot. Could do with a little touching up in areas, newer kettle, fridge, phone etc. For a five star resort they should upgrade these things as they are rather worn.

    Spacious, comfortable, nice terrace area.

    Stayed in June 2023

  • Reviewed: 4 June 2023

    9.0
    Great
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    professionalism of waiters

    Location, rooms, style of building

    Stayed in June 2023

  • Reviewed: 5 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The TV with only 5 channels was the worst point of the stay

    Breakfast ok but could have been better

    Stayed in May 2023

  • Reviewed: 20 April 2023

    8.0
    Enjoyed the stay but unlikely to return. All the staff were wonderful
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    didnt live up to its 5 star billing

    the property was large, clean a lovely hotel which requires some TLC in areas

    Stayed in April 2023

  • Reviewed: 17 April 2023

    8.0
    Lovely place to stay , Staff,excellent.Infrastructure overdue for a little TLC if not a full re-furb
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights

    Although this is a lovely place it is well overdue for a lick of paint if not a complete refurb. The wardrobe doors were impossible to close. The wrought iron balustrades have rust showing through. Wi-fi is very poor. Sometimes we drink wine. It is hard to believe a hotel of this size would run out of wine. The wine we were drinking that is, there were other varieties available.

    Friendly, helpful staff. Relaxed atmosphere. Plenty of areas to lounge around the pools. Lovely view of the beach. Breakfast was very nice. Twenty-four-hour bar.

    Stayed in April 2023

  • Reviewed: 14 March 2023

    7.0
    depending on wich room u book
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    bruit - very noisy

    architecture

    Stayed in February 2023

  • Reviewed: 12 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights

    The staff at breakfast was rather unfriendly.

    We liked the area, the beach and the facilities a lot. Also the staff at the reception was really helpful.

    Stayed in February 2023

  • Reviewed: 1 March 2023

    7.0
    Coco Gambia
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Order breakfast to room could be easier. Menu for lunch and dinner should already have been placed in room.

    Silent area. Kindly staff

    Stayed in March 2023

Showing 1 – 25

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