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Reviews of Bamboo Garden Hotel 3 stars

Bertil Harding Highway, Serekunda, Gambia

#4 of 8 hotels in Serekunda

Guests' Choice

Review score

Based on 86 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    8.5

  • Facilities

    6.8

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    5.2

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Showing 1 – 25

  • Reviewed: 21 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was okay. Wi-Fi is unreliable but that was fine for me. It’s small and friendly and I felt fine there during the day on my own

    Stayed in July 2025

  • Reviewed: 23 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    It was good value for the standard of accommodation.8

    Very friendly staff.

    Stayed in June 2025

  • Reviewed: 6 March 2025

    8.0
    Our stay was good
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night

    TV channels, very limited. Broken remote control.

    Excellent breakfast service.

    Stayed in February 2025

  • Reviewed: 25 December 2024

    7.0
    Quick getaway to the beach
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    There were no fridge, microwave or kettle in the room. We were told the fridge is an extra charge to rent. I connected to their WiFi and the Internet was unavailable.

    The hotel is a 5 minute walk to the beach. There are restaurants next door and on the way to the beach. The hotel property is clean and quiet. I did not use the pool but it looked clean too. Breakfast was simple but it's set up buffet style so you can eat until satisfied. The room was spacious.

    Stayed in December 2024

  • Reviewed: 24 December 2024

    8.0
    Nice stay for a good price
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    It's basic comfort don't expect luxury. Only breakfast could use some improvements. Specifically the bread is not suitable. Simple improvement can be made.

    It's a basic hotel, really enjoyed my stay! Everything was clean and good organised for Gambian principles.

    Stayed in December 2024

  • Reviewed: 30 October 2024

    6.0
    It is average
    • Business trip
    • Group
    • King Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Poor internet and the tv system was poor

    The location

    Stayed in September 2024

  • Reviewed: 13 October 2024

    8.0
    cool to be there :)
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 1 night

    The bathroom is soooo small and the sink area had no drainage making the whole bathroom messy, The first room I was given had stock cigarettes smell which was disgusting to me but the other room I was changed into smells nice. I enjoyed swimming in the pool but u just HVE TO MARK the pool for its depths and height. Thats very necessary and important.

    The staff right from the reception to the pool staff. The lady at the pool bar and the breakfast was better than most luxurious hotels I've visited

    Stayed in October 2024

  • Reviewed: 5 September 2024

    7.0
    Nil
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Nil

    Stayed in September 2024

  • Reviewed: 25 May 2024

    7.0
    Short vist great local, nice staff.
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Choices of breakfast no activities at the location. The cooking facility was extremely bad .

    Breakfast could have better choices and a bit skimpy on portions.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Good location. Near the beach and near restaurants and walking distance to senegambia.

    Stayed in February 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The water was cold

    Quiet, small and friendly

    Stayed in March 2024

  • Reviewed: 23 January 2024

    7.0
    Good value for the money
    • Business trip
    • Solo traveller
    • King Room with Pool View
    • Stayed 8 nights

    Breakfast : they make each day the same breakfast with almost no choice. Coffee is only instant and awful. Rooms are outdated with outdated furniture. the smell in the bathroom. There is no mosquito protective net above the bed. Bad light. Deposit safe is out of operation

    Location was not too far away from Ocean beach, Pool inside, Quite comfortable rooms. Comfortable bed. Perfect staff is trying to make Your staying to be comfortable. Price corresponds to the level of the hotel.

    Stayed in January 2024

  • Reviewed: 3 July 2023

    8.0
    Ok
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 6 nights
    • Submitted via mobile

    Birds in facility making too much noise.

    Friendly and welcoming staff

    Stayed in June 2023

  • Reviewed: 27 January 2023

    8.0
    Great hotel, will definitely come back.
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 14 nights
    • Submitted via mobile

    the air conditioning units are always effective. The staff come and fix them if you report them but they should be properly maintained so they don’t go wrong - ours was just filthy dirty and when they cleaned the filter it was perfect so. of a big job….. Could have a bigger selection for breakfast.

    second stay at this hotel and again not disappointed.

    Stayed in November 2022

  • Reviewed: 17 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    everything was ok

    personel very helpful breakfast nice (bufet) room clean and big swimmingpool every day cleaning

    Stayed in January 2023

  • Reviewed: 3 January 2023

    8.0
    Great stay, very convenient location
    • Leisure trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing:)

    Room and the hotel ambiance was very good and staff very helpful for any information. Conveniently placed for walking to bilolo monkey park and other beaches. Shops, AtMs etc close by. Very convenient for dolo travelers. Good breakfast

    Stayed in December 2022

  • Reviewed: 3 January 2023

    7.0
    nice place whole building needs a facelift
    • Leisure trip
    • Group
    • King Room with Garden View
    • Stayed 16 nights
    • Submitted via mobile

    out dated kitchen building needs refurbishing

    The garden and the comfortable bed. Also running hot water

    Stayed in January 2023

  • Reviewed: 30 November 2022

    8.0
    Repetiremos
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 12 nights
    • Submitted via mobile

    The bathroom could do with a review but acceptable.

    The people working there, very friendly and helpful all the time. Good location, easy to access main places to see. Very near a beautiful beach Good AC in the rooms. Internet reasonably reliable

    Stayed in November 2022

  • Reviewed: 22 November 2022

    8.0
    Our stay at the Bamboo Garden Hotel was superb. Can’t wait to visit The Gambian again for another workshop. Bamboo Garde
    • Business trip
    • Group
    • King Room with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing for now.

    The property is cool and the staff are very hospitable 👏👏🙌

    Stayed in November 2022

  • Reviewed: 17 November 2022

    6.0
    Good but not good enough
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 14 nights
    • Submitted via mobile

    unfortunately Breakfast was pretty awful, and the food options never varied - egg, beans, noodles, The Toaster didn’t work properly from day 1 and the lever had to be held down by someone.it wasn’t working at all by day 14. It was hard to to believe that they would not buy a new toaster. Lunch and dinner options were really good though and so we missed breakfast most days and paid for a lunch instead (better to go room only). We had paid for a ‘deluxe king size’ for the self catering option, which was at best a 2 star. The kitchenette was dark and very basic, (think glamping) it contained a microwave, fridge, kettle, leaking sink (no plug), dirty hot plate and 1 pan/spoon (also dirty), and basic plates and cutlery. Nothing was provided to wash up with., no soap or a cloth. The Under counter area were 3 empty spaces with door fronts but the fridge was plonked in front of it all. The microwave had to be moved onto the fridge to use as there was no plug socket beside it. Do not expect tea/coffee/milk etc. Maintenance standards were poor throughout areas of the hotel, leaking taps, cracked tiles, broken concrete paths, tired old equipment,daily towel shortage, (stained towels returned damp), dodgy electric wall sockets by the bed, none near a mirror, no hairdryer,poor lighting so room was very dark, leaking toilet which is not fully secure to the ground so moved when sitting on it. Electrics went off constantly along with the Air con (thank goodness for our own rechargeable fans), and the generator didn’t always kick in immediately, water not always available in the taps but this was temporary. WiFi was great some days but terrible others, affected by electrics and guest usage I suspect. The room had a safe which didn’t open but we had no security issues/concerns during our stay. the wardrobes locked however with keys. Tv channels minimal but you get BBC news and one other English speaking option.

    The location was good. The gardens and design was quite attractive and had beautiful flowers. The staff were very cheerful, helpful and attentive. The pool size, layout and different seating options were nice. The Hotel was very reliable for airport collection/drop off and they helped to arrange excursions with local tour operators. Great communications prior to arrival with quick response to questions. Food menu was varied and good quality in the Restaurant. No complaints for the chef’s cooking ability. Very convenient taxi and money exchange service outside, 5 minutes to the beach, some great restaurants either side which we visited repeatedly plus mini market for water etc. There was some weekly entertainment which was enjoyable (this may become more frequent as the season kicks in), so the complex was relatively quiet and tranquil and there was no trouble from noisy or unruly guests. A really calm and relaxing atmosphere which we appreciated.

    Stayed in November 2022

  • Reviewed: 16 November 2022

    7.0
    In that price was OK.
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    1. Poor breakfast 2. Hotel should be refreshed

    1. Very clean 2. Big room with all facilities 3. Good location - close to the restaurants and beach 4. Excellent massage

    Stayed in November 2022

  • Reviewed: 3 November 2022

    8.0
    A calm hotel in the hustle and bustle of Gambia
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Soap and towels are provided, but you need to bring your own other toiletries. Not a big deal as the hotel is overall very good value, and you can pop to the Express shop.

    Nice place to stay and convenient for the beach. The pool is good and the staff are lovely. There’s a supermarket and restaurants nearby. It is a tourist area so people will approach to sell things etc.

    Stayed in November 2022

  • Reviewed: 18 August 2025

    3.0
    Horrible facilities, stay clear
    • Leisure trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The facilities are totally worn out: First I was given a room with a water leakage. Then I could choose between two other rooms; one full og ants in the bathroom and bed, the other with bedside lamps broken and spikes sticking out of the bed. Then I was shown a fourth room; bedbugs under the mattress. Finally I was given a room that «worked» but with the patio towards a construction site. The common/pool area is worn and needs upgrading, and it’s not very pleasant anyway. The price for booking via booking.com is ridiculously high. When I cheeked out I moved across the street to bamboo village resort and paid less per night there as a walk in. The village resort was 5 star compared to the garden hotel. Will never return.

    The staff were generally nice.

    Stayed in August 2025

  • Reviewed: 5 March 2025

    9.0
    Friendly staff
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 3 nights

    -

    Very friendly staff!! Thank You. Good location, near very nice beach. There are a lot of restaurants and bars aroud. Big supermarket and ATM in walking distance. 24 hours reception.

    Stayed in February 2025

Showing 1 – 25

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