NO parking. I would have payed a little more for a parking slot in the vecinity of apartament. Could be a suggestion.

The apartment is well located, exactly in the old town, close to the main street and Irish street. Generosly equiped with everything you need, offering towels, toaletries and lines. The staff was nice and responsive. Take stock and make the check-in in due time in order to acces all facilities.

Stayed in August 2024

The only fault was zero wi-Fi for 24 hours owing to the wrong wi-Fi password being provided

Clean, spacious, good value

Stayed in June 2024

The front door lock didn't open. We had to keep putting in the code over and over again. The bathroom door was hard to open and close. Some old mould stains in the shower floor.

The location was great. Right in the heart of Gibraltar. The apartment was spacious and had everything needed.

Stayed in June 2024

Nothing

Great location close to everything but quiet at night, lovely clean apartment , plenty of room , great facilities

Stayed in May 2024

Tv didn’t work as im guessing it was a pay per view, but didn’t matter to much to us.

Location was fantastic, good communication from host

Stayed in May 2024

The second bedroom was very tiny and the apartment was noisy at night due to other residents in neighbouring apartments.

The property was clean and tidy. Situated in an ideal location, just off the high street with plenty of amenities close by.

Stayed in April 2024

Location

Stayed in September 2023

Electronic door knob was temperamental. Hot water ran out after 2 showers.

Perfect location. Rooms were comfy. Air con was great.

Stayed in July 2023

Fairly noisy due to building work being done in the building directly behind bedroom and living room. Did speak to the management team who did advise nothing could be done but would have appreciated being told about it

Property was located in a very good place and was a good space for the two of us

Stayed in May 2023

The smell!! I can’t describe how bad it was! It was absolutely horrendous. I can see by a previous review a week or so before us that they complained about it, but unfortunately The Silverkey Management company obviously thought the best way, rather than dealing with it, was to mask the smell by cleaning products, which took your breath away when we walked into the apartment, but once it had subsided we realised what they were trying to do. If they should off contacted us before giving us the chance to cancel and stay elsewhere. It really spoilt our stay. We really couldn’t spend anytime at all in the apartment. They then message me after our stay to say sorry they hadn’t sent anyone out when we reported it and that the toilet needed resealing. I feel it was rather more than that!! Since we returned home 7th May, I have sent numerous emails regarding my complaint and just get the same answer, your complaint is with the finance team, basically they don’t want to know. Shocking customer service!!

The property was in a great location for everything.

Stayed in May 2025

Main bedroom and bathroom smelt very strongly of sewers. We reported this twice and maintenance was sent once however sewer stench remained

Great location

Stayed in April 2025

Super clean, fantastic location, comfy beds, clean fresh towels/linen, easy check in. Centre of town near the city hall. The apartment is exactly what it says…. We will definitely be back! Thank you fabulous stay.

Stayed in February 2025

On arrival the keypad lock on the door to the apartment stated that the battery was running low and to replace immediately. This concerned us as we didn’t want to be locked out so once inside the flat we tried to email Silverkey who manage the apartment. We tried to log onto the internet however the wifi passcode provided in advance did not work. The same and different passcodes were also written on information in the flat. They did not work . We tried rebooting the router etc but no joy so we had to call using our mobile data to JustCall the local service provider (as the Silverkey office was closed). The woman was unable to help and said she would make some enquiries and asked us to phone back in 15 minutes. So we had a second call at our expense and all she said was that she had left a message (presumably for Silverkey) to try to get someone out the next day to help and expected us to wait in! Given we were in Gibraltar on holiday just for few days we said this was going to happen and said surely they have someone locally eg cleaners/maintenance who could let someone in. All very unsatisfactory We eventually got the wifi to work-there was QR code on the router box which was a different code from that provided by Silverkey and that worked I also emailed Silverkey who responded the next day asking when we would be in the flat if they got someone to replace the door keypad battery. Again I said it was not our job to wait in. We never heard from them again and so spent 3 days worrying that the battery would stop completely and we would be locked out. Extremely unimpressed

Stayed in January 2025

Big clean apartment with aircondition

Stayed in July 2024

It was all good

Location

Stayed in June 2024

Very clean perfect location just one street away from city hall where we got married very spacious

Stayed in May 2024

WiFi didn't work but was not a miss.

Fantastic location near Irish Town and just a short walk to Casement Square. Very comfortable bed and really good shower.

Stayed in March 2024

There are no lifts in the Apartment Building so had to carry suitcases up 2 flights of stairs, but we were fit and able to manage it. The hot water was turned off when we got there so took us a while to discover why and find switch to turn it on.

The apartment was absolutely lovely right in the centre of the shopping district, bars and restaurants. About 10 minute walk to Marina with more restaurants and bars. Went up the Rock in cable car but had to walk down due to winds and rain. We also walked to Light House and caught a bus back. Spent a lovely few days in Gibraltar 🇬🇮

Stayed in March 2024

Nothing

Location was perfect.

Stayed in November 2023

Would have been great if there was some washing up liquid left in the apartment otherwise no issues!

Very easy check in as was a door code. Early check in requested and accepted Which was really handy. Very central, short walk to cable car and could even walk to airport in less than 30 mins if only have small rucksack as luggage. Helpful hosts and quick To respond to any queries.

Stayed in October 2023

The lights coming up and down the stairs were not always visable as the light sensor wasn't very sensitive. There was a slope outside our room (flat 8) which was quiet dangerous with the light not always being on and we didn't know about it coming up to the apartment on the first day. Twin bedroom pillows were a bit small for the cases but still slept comfortably.

The location was great, Although the area did have public events on etc the noise was not too noticeable, good facilities. Comfortable beds

Stayed in September 2023

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in May 2024