Reviews of The Palms by Eagles Accra
Patrice Lumumba Road, Airport Residential Area, Accra, Ghana
#31 of 79 hotels in Accra
Guests' ChoiceReview score
Based on 78 hotel reviews
7.9Score breakdown
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Cleanliness
8.5
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Comfort
8.7
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Location
9.0
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Facilities
8.0
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Staff
8.9
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Value for money
7.8
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Free WiFi
8.7
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Reviewed: 8 August 2025
Oluremi
Nigeria1 review7.0“Good”- • Business trip
- • Solo traveller
- • Queen Room
- • Stayed 2 nights
No buffet. They had a la carte
Excellent customer service
Stayed in August 2025
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Reviewed: 6 August 2025
Mena
United Kingdom1 review9.0“The Staffs were friendly and the cuisine was great.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
The location and not being able to leave curtains open as my room was directly facing the main road.
The staffs were Amazing and Professional. Thank you.
Stayed in July 2025
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Reviewed: 7 July 2025
Asamoah
Ghana1 review8.0“It was awesome”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
Facility not entirly as portrayed in pictures.
The room looks very nice and spacious.
Stayed in June 2025
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Reviewed: 27 June 2025
John
Nigeria2 reviews7.0“Very cordial employees, nice food and located in a prime location.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
The swimming pool needs to be maintained so it can be used by Guest, am told it was under repair while we were there
The front desk lady (Esther) was very efficient and emotionally intelligent in addressing my concern we had. In general she was very professional. The shuttle to and from the airport was very helpful
Stayed in June 2025
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Reviewed: 13 June 2025
Letricia
United Kingdom13 reviews7.0“Good”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
The pipe in my room was broken and there was water on the bathroom floor, I was expecting the stuff to change my room but they didn’t. It would’ve been also nice for someone to explain to me what I can use in the facility/ hotel and what I cannot and what comes with my booking but I had to figure it out by myself . There was nice areas with views you can rest and relax, but it would’ve been perfect if someone told me earlier than me figuring it out by myself.
Everything was perfect.!
Stayed in June 2025
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Reviewed: 26 April 2025
Mighty
United Kingdom10 reviews8.0“Lovely comfortable stay”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
Lovely hotel clean and friendly, lovely pool and balcony
Stayed in April 2025
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Reviewed: 27 February 2025
Evans
United States1 review8.0“Good”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The bed was so bad.
The staff and the location
Stayed in February 2025
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Reviewed: 20 February 2025
Ahmed
Ghana3 reviews9.0“Looking forward to coming back!”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Would love to have gotten decaffeinated espresso for breakfast. Aside that it was great food!
Great Location, Helpful Staff. Love the variety offered for dinner at a reasonable price too!
Stayed in February 2025
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Reviewed: 6 February 2025
Joy
United States2 reviews7.0Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
It appears this hotel is near the end of a renovation project. The room was nicely arranged, clean and comfortable. When we discovered there was only one towel in the bathroom, staff quickly provided more. When I asked for a hair dryer, staff provided a good/great hair dryer, not like the wimpy ones usually found in hotels. Hotel is small and difficult to find. Staff was extremely helpful!
N/A
Stayed in February 2025
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Reviewed: 25 January 2025
Alexis
United States15 reviews9.0Superb- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 6 nights
- • Submitted via mobile
Our room was missing some basic utensils, no cutlery or plates. We also had just one towel, but we called, and everything was taken care of. The pillow cases had stains, which was not great at all
The hotel was very clean and inviting, breakfast was great and their staff were very helpful with anything we needed. Khadija was super great as she attended to our needs with needing pots n pans for our room. I will definitely go back there for my next stay.
Stayed in January 2025
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Reviewed: 16 December 2024
Abraham
Ghana4 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast delayed
The rooms were very neat
Stayed in December 2024
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Reviewed: 13 December 2024
Vida
United Kingdom7 reviews8.0“In all the hotel deserves the price”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
They could give more choices for the breakfast
I like the location and the services
Stayed in November 2024
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Reviewed: 12 December 2024
Christina
Germany7 reviews1 helpful vote7.0Good- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
I stayed for one very short night and had asked for airport transfer early in the morning in advance via booking, but staff at the hotel didn't know about it and reacted like it was an inconvenient wish on my part. The poor driver who brought me in at 11.30 pm was told right there and then that he'd also have to pick me up at 4.30 am, which I felt very sorry about.
Great location, comfortable and well-equipped room.
Stayed in November 2024
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Reviewed: 28 November 2024
Gareth
United Kingdom38 reviews13 helpful votes7.0“Nice hotel near Accra Airport”- • Leisure trip
- • Solo traveller
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Only instant coffee or espresso shots available at breakfast. It would be much better to have fresh filter coffee/French press coffee available for those who like real coffee in large quantities. When I paid for my room, I tried to use my American Express card, which didn't work. I was then told that the only cards accepted were Visa and Mastercard. According to the hotel's profile on booking.com, American Express is accepted, so the hotel should correct this. No towels in the room when I arrived, but this was corrected as soon as I told reception. When I returned to the hotel after having dinner at around 11:30pm, the hotel's gates were locked and I didn't know how to gain entry. After a couple of minutes of confusion, a nearby police officer advised me that I needed to bang on the gate. It would be helpful to advise guests when they check in about this so they know what to do if they return to the hotel at a late hour.
Very pleasant hotel close to Accra Airport. The reception staff were very friendly, helpful and welcoming. I think their friendliness was my favourite aspect of the hotel. My room was spacious and very clean, with reliable A/C and Wi-Fi.
Stayed in November 2024
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Reviewed: 11 October 2024
Mandeep
India3 reviews8.0Very good- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
It was all ok.
Stayed in September 2024
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Reviewed: 28 September 2024
Ajmail
United Kingdom7 reviews8.0Very good- • Solo traveller
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Restaurant food took too long for service
Location and room
Stayed in August 2024
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Reviewed: 14 August 2024
Abubakari
Ghana14 reviews9.0Superb- • Business trip
- • Solo traveller
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
It was super clean and had a modern look. The location is very good near the airport, shops and restaurants
Stayed in August 2024
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Reviewed: 22 April 2024
Albert
Ireland8 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • King Suite
- • Stayed 1 night
- • Submitted via mobile
Staff did not issue me with a receipt on request. They promised to send out to my email which did not also happen
General location
Stayed in March 2024
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Reviewed: 13 April 2024
Ben
South Africa20 reviews2 helpful votes8.0“Worth every cent and more. GO u will not be dissapointed.”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
Accra Traffic at day or night is something to get used to. The venue is set on one of the main ways and it can be noisy at times. All the other wonderful things and above all its affordability made up for any annoyance I might have felt.
The staff prepared an awesome breakfast on short notice as I had to travel at 5H30 am that was by far I had anywhere in Accra region stayovers in the last 4 years. The gym and swimming pool was a bonus I did not expect and that everything worked exceeded my wildest expectations for the rate I paid. I will definitely go back.
Stayed in March 2024
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Reviewed: 21 February 2024
Regina
United Kingdom5 reviews9.0“Good location, looks good and clean.”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Location and facilities, good shower!
Stayed in February 2024
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Reviewed: 5 June 2025
Vaughn
Canada1 review10“Great rooms, great food, great service”- • Family with young children
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
-nil-
The staff are incredible!!!
Stayed in June 2025
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Reviewed: 25 May 2025
Evelyn
United Kingdom5 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • King Suite
- • Stayed 1 night
- • Submitted via mobile
Excellent customer service
Stayed in May 2025
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Reviewed: 15 May 2025
Ahmed
Ghana3 reviews10“I really enjoyed my stay”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Great experience! The best part is the location . Very close to the airport and shopping centers. The room was spacious and the bed was incredibly comfortable. Cleanliness was spotless, and the staff were friendly and attentive. I highly recommend.
Stayed in May 2025
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Reviewed: 15 May 2025
Nkebet
Nigeria1 review5.0“Just average”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
I had to change my room, the first room was dark, dirty and not guest-ready. The lobby walls were chipped, and the breakfast was horrible, to say the least. Couldn't wait to leave
Th front desk staff was friendly and the location was excellent
Stayed in April 2025
