Reviews of Serenity Residences & Spa - Kokrobite Beach 5 stars
Langma Road, Kokrobite, Kokrobite, Ghana
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewAwesome staff. Very warm and helpful
The bathroom wld score a 3. Toilet wasn't flashing at once . Floor mats was never changed. Intact the bathroom wasn't pleasant at all
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewThe location is perfect especially the proximity to the beach
The air con in most of the room wasn’t working so it was very humid which made the stay quite uncomfortable, it’s not a criticism but something management can focus as fixed since it take the joy away
Thank you for the feedback but unfortunately we were not given the opportunity to resolve the issue which would have been done if reported.
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewLarge rooms, beautiful view of the seafront. Excellent pool
Thank you Andrew. We look forward to welcoming you to Serenity.
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewThank you for the very kind review Patricia. we look forward to welcoming you back to Serenity!
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewGood
More options for entertainment, for the more adventurous type
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewThe beach was beautiful Saw some of the most beautiful sunrises The staff were very helpful and friendly
The hotel facilities described a smart TV with streaming service which my TV was not. There wasn’t enough tabletop space in the room to accommodate dishes for a meal The bed was a little too hard. My wife and I found it difficult to fall asleep The shower had no door which led to the bathroom getting flooded Everytime we had a shower.
Thank you for the feedback. The shower issue is a maintenance issue which is now resolved. We have additional mattress pads for your extra comfort if required next time :). TVs in the Deluxe rooms and higher are SMART but not in the room category you booked. Apologies if this wasn't clearly communicated. Thank you again and we look forward to welcoming you back to Serenity.
Thank you for the feedback. The shower issue is a maintenance issue which is now resolved. We have additional mattress pads for your extra comfort if required next time :). TVs in the Deluxe rooms and higher are SMART but not in the room c… Show more
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewVery clean
More complimentary activities and a clear schedule of when the activities that are currently available takes place.
Thank you Andrew for the kind review and suggestion. We look forward to welcoming you back to Serenity.
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewGreat, calm place, right on the beach. Beautiful rooms with really nice furniture. Very friendly staff!
Thank you Eline for the kind review. we look forward to welcoming you and your beautiful family back to Serenity.
Reviewed: 16 February 2025 · Stayed in January 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewthe breakfast was fantastic. The chef Agnes, and Emanuel, were wonderful. food was prepared in front of us and table lay . We had fresh fruits diced, and presented beautifully. Your eggs are prepared to your liking and also fresh pancakes made the children enjoyed so much. Sausages, beans, toast, fresh vegetables. Jeff who is the reception Manager and control of all the bar and kitchen orders , was a joy to talk to very fine man. My main thing was the 3 bedroom villa we stayed in with are own private jacuzzi on the roof top all room were beautiful décor clean attention to detail everything was just relaxing. The swimming pools are clean. beds are so comfortable. and we had a massage was superb and worth every penny. Nee is the best if you go there he will help with anything he goes out of his way to make sure you are happy and everything is fine for you anytime he there to help you very kind man and the children said that he is very nice. Also the evening dinner was delicious. 2 nights stayed.
Thank you Joanna, it was a pleasure hosting you at Serenity and we look forward to welcoming you back to Serenity.
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewIt was quite n loved the view from my room🥰 the yam chips was a favorite
Mattress was very hard,,, need to do more of maintenance as some of the equipment needs work
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewThe Caretaker Nii was very helpful and very kind.
Everything was fine
Thank you Nana. We look forward to welcoming you back to Serenity.
Reviewed: 7 January 2025 · Stayed in December 2024
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewLovely serene location Only main staff or butler, Nii was very client centred. All other staff need customer services training
1. On the 2nd day. Breakfast Buffet started at 10:40am. We were starving 2. Food. Kitchen closes at 8pm which is too early. After bottled water was provided on the 1st day, no complimentary bottles in the rooms on subsequent days No bar. Just drinks in a fridge sold at the ground floor that weren’t very cold. 3. Room was only cleaned before we arrived
Dear Maame, thank you for the feedback. The late breakfast incident is unfortunate and shouldn't have happened. Breakfast service starts from 6:30am or earlier on request. We apologise for the lapse in service. We look forward to welcoming you back to Serenity.
Dear Maame, thank you for the feedback. The late breakfast incident is unfortunate and shouldn't have happened. Breakfast service starts from 6:30am or earlier on request. We apologise for the lapse in service. We look forward to wel… Show more
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 7 December 2024 · Stayed in November 2024
Verified reviewThe room, the hotel and the fact that its right in front of the beach.
Wow, right at the beach with lovely team members!
Thank you Ahmed for the kind review. We look forward to welcoming you back to Serenity. Thank yu and stay blessed.
Reviewed: 24 October 2024 · Stayed in September 2024
Verified reviewReviewed: 3 January 2024 · Stayed in December 2023
Verified review