Reviews of Rising Phoenix 1 stars
behind Baden Powell, off High Street, Accra, Ghana

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff are exceptional and the place too fit the money that they're taking.
There should be more improvements in the rooms and both the toilet and bathroom also needs improvements because the last time I went there, the water was not working
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 May 2025 · Stayed in March 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewThere is nothing to like about in this place. It was so dirty and so uncomfortable
The place is totally messed up. People smoking Indian hemp in the open, very dirty bathrooms and room. The environment is so untidy and dirty. I do not recommend this place at all.
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewSea view and feel comfortable
Our shower was not coming
Reviewed: 24 April 2025 · Stayed in March 2025
Verified reviewEnvironment is super friendly; Facilities are okay for the price, place is also secure: forgot to lock my room with my pc when I went out. I love the coastal line, helped me sleep well (before coming here I have had insomnia for weeks) but they could deal with plastic pollution on their front
Reviewed: 19 April 2025 · Stayed in February 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewThe only thing that made me stay was the ocean view
There is no running water at the facility. You have to ask the staff for water and they take time to fetch the bathing water. The toilet would be messed up and at times with 💩. It just needs a proper house manager who has a high command. One other thing is that if they notice you're foreigner they try so hard to extort the pricing. They said the rate for the dollar cedi was 16.5 which isn't even there in the black market. I then requested to pay using my dollars to the person I was booking from. It also seems like a Marijuana smoking hub. The day I tried to sit by the bar it was all Marijuana the bedding and mattress are so dirty I thought i would go home with bed lice. A lor needs to be done at the place.
Reviewed: 7 April 2025 · Stayed in March 2025
Verified reviewPeaceful atmosphere. The food was great also 🙂👍
NA
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewI booked for a family, and the live videos I saw were horrible the family runaway immediately because is never never safe also even at their so called car park it was written you park at your own risk.. The Ghana tourist board should take them out. it is just shameful and horrible.
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in December 2024
Verified reviewLocation near the beach and tourist sites, low room rate, helpful staff. Note: Review submitted on behalf of friend for whom the booking was made and who stayed at the lodge.
Not exactly clean, basic facilities, other hotel guests seemed to smoke substances different from regular tobacco.
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewIt was totally rubbish and it's dead smoker place.on 16th January morning got in the city taxi driver couldn't find the place then I try to ring but there wasn't picking the phone i end up in another hotel piad from my pocket and haveay taxi bill next morning Phoenix phone me i get to see place with my siut case when I told them I booked with booking. Com they wasn't aware of it but any was i did not like place the show me couple rooms but no where near to be called hotel or any star.i think place should not be on your list next if I book threw booking.com I am going to be very very careful. I lost whole of my money and the trubel I went threw the money I lost on taxis and looking for alternatives hotel and extra costs in strange country I never been i was very concerned about my safety. That place no where near to stay .
Only sea front .
Reviewed: 24 January 2025 · Stayed in December 2024
Verified reviewDirty
The room
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewGood location Beautiful view
No wifi
Reviewed: 19 December 2024 · Stayed in December 2024
Verified reviewReviewed: 19 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewThe construction is nice, with a view over the ocean...but theres been little mantanaince.
The staff looked uniterested, and simple questions like " can i have tea" could pose a challenge. The price charged is far too high for the accomodation.
Reviewed: 6 December 2024 · Stayed in December 2024
Verified reviewDefinitely not the condition of the room
No water no Wi-Fi people smoking weed by my window cockroaches socket not working
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewRooms are great, we're satisfied with equipment and comfort of the beds. Also, it was nice waking up and falling asleep with the sound of an ocean.
We booked rooms with shared bathroom and the problem was not having a water and we needed to ask staff to bring bucket of it for showing or using washroom every time.