The breakfast needs a better spread. It was good but on par of a small hotel. There is enough space, so take ideas from Kempinski. They have things, like raw coconut, etc, noodles, raw juices etc... No tv in the bedroom. I stopped over in Ghana on the way back home and wanted to relax in luxury for a few days Annoyed it had to be in the living room. No free airport shuttle. It's a van but a surcharge that's usually complimentary at 5 star hotels.

Location is great. At the beginning of Oxford Street. Can do shopping, eat food , go to Buka or Republic Bar by foot. Local artisan markets and ACCRA sign right in front of hotel. Suites, with full cooking facilities, smart TV, dishes, wine and champagne glasses, gorgeous balcony. The decor is next level and perfect.

Stayed in July 2025

I was overcharged by over $160 for my stay. When I questioned the difference between my card charge and the receipt, staff claimed the Cedis rate was inflated. I pointed out they should have charged me in dollars as indicated on the receipt. They couldn’t provide a satisfactory answer, so I disputed the discrepancy with my bank.

I appreciate the convenient location and spacious layout, which create a comfortable atmosphere. The cleanliness is consistently high, and most staff display commendable professionalism and dedication to goid service.

Stayed in July 2025

The selection of food was not great and the food I wanted off the menu was not available for days

The facilities and staff were extremely helpful

Stayed in June 2025

No shower gel, shampoo and conditioner. Broken soap dish and dirt carbonates in the kitchen. There was also a dowel smell coming from the pipes in the kitchen and bathroom. Also a car was supposed to pick us up from the airport. I submitted all the information through booking.com and to the hotel. But no car picked us up. We had to catch a cab. Also tried to arrange the same free car to take my girlfriend to the airport later in the day of check. But just got the run around from staff. She had to just take a taxi.

Staff

Stayed in May 2025

Soap dish in bathroom was broken, kitchen carbonates need cleaning, empty shower gel, shampoo, conditioner

Good location and great staff.

Stayed in May 2025

Staff were great

Stayed in February 2025

N/A

Clean and excellent location

Stayed in February 2025

I think i must have been there on a very quiet week, potentially only 5 other people staying. Breakfast was always alone, no matter the time I turned up. My last 2 days there were more guests. The bar even had another guest there. Despite the low occupancy they were always out of things. Day 3 they ran out of coke, in the bar, in the restaurant, everywhere. By day 6 they now had run out of sprite and coke, they never topped up. Similar with deserts. The bedroom design was cramped and none of the cupboards could open fully meaning none of the drawers could open more than an inch. The pedestrian entrance to the hotel grounds has a very heavy sliding door that has to be moved to open, and while there is always a guard in the forecourt, you have to open the door for them to see you to come assist. Housekeeping were very slow. One day they came in at 10am and when I returned at 4pm they were apparently just finishing up. Given how empty the hotel was, I can’t imagine they were particularly busy.

An exceptionally nice property, would fit in as a 5 star in any western city too. The staff that were around were very attentive and almost overly keen to help. The facilities were all very nice.

Stayed in January 2025

I did not like that fact that the hotels” restaurant had things unavailable on the menu and service was very slow for dinner

Firstly the location was perfect, we could walk to most places . The staff always welcoming and helpful, our butler Richard was amazing. Breakfast was always on point, I liked how the room was cleaned every day. Staying here was a wonderful experience.

Stayed in July 2024

Lift was slow

The staff, the service, and the quality of the suite. Cleanliness also

Stayed in May 2024

More selection for breakfast

Breakfast was just okay location was perfect

Stayed in April 2024

I can't remember any thing that we didn't like We felt at home. The only thing is that we wanted to stay longer, hahahaha.

It's an excellent hotel and very well located. The staff was extremely friendly and helpful. We were very happy to have Mr. Believe as our butler. He arranged our tours with a wonderful and friendly driver, offered us breakfast in the room, checked on us if all was good. He made us feel at home at this hotel. Also Francis was awesome.... We're grateful and will be back for sure.

Stayed in February 2024

The location is very popular but it’s not bad

I love the cleanliness and aesthetics of the property

Stayed in January 2024

Not much to say that wasn't great.... maybe more breakfast choice for 3 of the 4 days we were there. Probably a low occupancy period in mid-Feb. But the coffee was stunning!!

Excellent hotel with apartments if needed. Good location for restaurants and other stuff of you want to try the city vibes. Great 2 bed apartment with great views over the city and plenty of space. Very helpful staff with great connections to others, eg, Fofo, the taxi driver with a great big 4x4 who took us to Aburi, a number of places in Accra, and then onto the Cape Coast for the second leg of our holiday. Great!

Stayed in February 2024

The breakfast was not buffet

The location, the staff were fantastic… Mr Abel Ebenezer, Saki and the butler Benjamin! They made our stay easy and were very helpful.

Stayed in February 2024

The breakfast was not buffet

Hotel was very clean and facilities fantastic. We had an incident but the staff was super helpful and nice! Loved our stay …. Will definitely come back

Stayed in February 2024

Still seeing foreign people working at the front desk

It was okay

Stayed in February 2024

The hotel is right in the middle of a very busy noisy place. During the day it is the horn or noise from vehicles due to traffic and also airplane flying. Evening it is airplane noise and music from the street jamming till 4am. Then they need to do something about the mosquitoes by the pool side and balcony. Terrible. Even the lift. Surprisingly it wasn't inside the room. Then a hanging rack or rope is needed in the bathroom please. No where to hang anything . Even to place your toothbrush and all. Wasn't impressed by the bathroom.

The hotel itself is pretty. Good for pictures. Good cocktails. Nice pool side with music

Stayed in January 2024

Great location

Stayed in January 2024

Asked to pay a deposit on arrival in addition to the room fee, without prior warning and money refunded with unexplained charge taken off prior to the refund. Very Strange

Excellent location. Lovely staff

Stayed in December 2023

The breakfast was not that luxurious as one might expect

The staff is super friendly & the room + view was amazing

Stayed in December 2023

The pool was closed down the entire time

The staff. Priscilla and Bismark were amazing

Stayed in January 2024

Liked everything but the electricity cut for like 30mins.

I liked everything

Stayed in December 2023

Nosy and busy street. I wasn’t able to sleep throughout my stay because of the noise coming from outside. It could be soundproof. Small bathroom

Beautiful set up.

Stayed in November 2023