Reviews of Coconut Grove Regency Hotel 3 stars
5 John Kasavubu Road, North Ridge, Accra, Ghana
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewLOCATION
BREAKFAST
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewAmazing experience with fantastic customer service. Thanks and I do recommend the facility .
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe hotel has a good location - close to the airport (free shuttle is included) and also relatively close to the city centre - we walked it, and it was ok, but I am sure it would not be a walking distance for everyone. Compared to other hotels we had in Ghana, the breakfast was above-average. Wifi was strong enough for most of our work (did not try calls). The pool is good for a quick dip. Staff is VERY friendly and helpful!
Reviewed: 28 May 2025 · Stayed in April 2025
Verified reviewWell planned healthy meals
Reviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewClose to town, great environment
Nothing for now
Dear Mr. Nsiah, Thank you very much for your review and feedback. We do appreciate. Hoping to host you in the near future. Regards
Reviewed: 14 March 2025 · Stayed in February 2025
Verified reviewReviewed: 8 March 2025 · Stayed in December 2024
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 February 2025 · Stayed in November 2024
Verified reviewReviewed: 18 January 2025 · Stayed in December 2024
Verified reviewThe welcome and the attitude of the workers, just great! Excellent customer service
Nothing really
Dear Sir Derek, Thank you for taking the time to share your honest feedback. We sincerely appreciate it. Regards - Afua
Reviewed: 16 January 2025 · Stayed in December 2024
Verified reviewPoor Customer Service
Poor Customer Service
Dear Sir Bernard, Thank you for your review. We genuinely appreciate honest feedback. However, we checked our guest folio and could not find a reservation under your name for this period. Could you kindly confirm if the booking was made under a different name? We would be happy to assist further. Regards - Afua
Dear Sir Bernard, Thank you for your review. We genuinely appreciate honest feedback. However, we checked our guest folio and could not find a reservation under your name for this period. Could you kindly confirm if the booking was made un… Show more
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewThe beds are super hard (like in other places across West Africa). The hotel exchange rate is really bad, so better to pay in dollars directly, but when adjusting for local currency gets 10% more
Reviewed: 2 November 2024 · Stayed in November 2024
Verified reviewReviewed: 24 October 2024 · Stayed in October 2024
Verified reviewSafe, clean and good customer service. The restaurant serves good food.
I was asked to pay for my room two night stay in full when I first arrived.
Reviewed: 14 October 2024 · Stayed in September 2024
Verified reviewReviewed: 5 October 2024 · Stayed in October 2024
Verified reviewThe omelette was superb and the combination of fruits and variety
The receptionist and the way he guided me
Reviewed: 3 October 2024 · Stayed in August 2024
Verified reviewReviewed: 11 September 2024 · Stayed in September 2024
Verified reviewThe rooms are spacious
The matresses are very hard. Please consider better mattresses for better comfort
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewGreat location and the staff were knowledgeable, very friendly and professional. I’ll recommend this hotel to friends.
Old furniture that may need some attention. The bedroom closet doors did not close properly.