Uncomfortable bed, a bit hard. Wall stickers were tearing off.

Good breakfast. Relaxing environment. Welcoming staff.

Stayed in May 2025

The fact that the swimming pool was never filled with water for swimming. Your gym was also not operation to enable me exercise. I had to break my schedules for exercise.

The friendliness of the staff and security.

Stayed in December 2024

The standard was okay

It’s a convenience place

Stayed in June 2024

Air Condition Unit was not working properly and door locking system was faulty. Bathroom had no door.

Staff were genuinely helpful and accommodating. They attended to and help with all my needs

Stayed in May 2024

Washroom

Good

Stayed in March 2024

The location was a little far from the main centre

The room was big, there was a TV, fridge, kettle, closet, bath and shower. The room looked like the pictures. The room was cleaned daily and fresh bottle of water provided. The staff were very helpful and kind. Breakfast was an array of foods and hot drinks.

Stayed in February 2024

The breakfast was not good and there was a "breakfast warden" making sure you behave. They also run out of.brakfats early so we didn't get breakfast for 2 of the 3 days we stayed.

We had 3 different receptionist on our stay amd they were all lovely. They were very professional, friendly and welcoming. Aside the terrible breakfast service which I personally don't mind because I prefer heavier breakfast anyway, I enjoyed my stay and I would definitely go back on my next trip to Accra. It's also a short distance to the airport so quite convenient.

Stayed in March 2024

The facilities need to be upgraded

The staff were great, very polite and accommodating, particularly the kitchen staff. I felt safe and comfortable staying there, would recommend.

Stayed in February 2024

No water in the fridge

Staff

Stayed in January 2024

Paint the rooms wall

Everything

Stayed in December 2023

Overall experience was great. Staff were fantastic. I was stranded in another hotel a day, before my check in but Justice and his team ensured I got a room that was unscheduled and monitored the Uber driver until my arrival at AG Hotel. The hotel though could do with maintenance- showers, walls, and air conditioner.

Stayed in December 2023

None

The staff were homely.

Stayed in December 2023

Same breakfast during my stay. I was expecting variety

Stayed in November 2023

One or the other way the booking did not go well so i ended up in a room i didn't book for. The hot water wasn't working for the three days i was there but they cooked hot water for me to bath with

The staff is very helpful and polite and friendly. The food provided there is nice. It is. A bit far from the main road so you will have to walk about 20 minutes or 7 min with the taxi to find a place to eat.

Stayed in January 2023

Poor communication with the staff, bathroom was dirty and very rusty. Air conditioning didn't work at all, the bed was very uncomfortable felt like I was sleeping on a floor. The pictures look way better than in person

The driver who picked us up and took us back was very nice. The breakfast was also nice

Stayed in June 2025

Nothing

Professionalism

Stayed in April 2025

The breafast lacks variety. For me, I could have only chosen toasted bread, eggs and sausage resulting in not having breakfast for quite a few days, which was paid for in the package. Whats on the menu was never available so I had to start eating out at other restaurants in the area. Little to no wifi and when you do get connection, it cuts off after a few seconds or the most 2-3 minutes, then you have to continuously reconnect and hope for the best. This was reported, but was only given a wifi router the last 2 days of my trip Lighting issues in the room - was in darkness for almost 5 hours unable to sleep because of the heat as the AC and light were not working. Reported it and was moved to another room in the middle of the night. In the new room they relocate me, there was no running water the following morning, so I had to use bottled water to wash my face and brush my teeth. No bath until they fixed the issue which was ok. AG Hotel & Suites really need to update their information on booking.com as what is advertise on the web site is not what you find at the hotel. For example, the advertise there is a swimming pool but it was not in operation for the entire duration of my trip. They stated they have two restaurants but there is only one small restaurant with a seating capacity of may be 20 people, there is no bar as advertised on the website. I was told the bar and the second restaurant closed down about 5 years ago...and the list goes on, but these are the major ones that impacted me alot.

The staff very friendly and welcoming. The location was ok for me.

Stayed in April 2025

None

Everything

Stayed in January 2025

The breakfast was very okay. The staff (Bright and Gideon) were very helpful. They need to fix their telecommunications from the room, though, and ensure the drinking water is replaced daily as against only on arrivals. But in total, the ambience was superb, the WiFi signal was good, and the cleanliness of the room, plus the room itself, was great!

Stayed in December 2024

The food is great but the customer service is top notch.

Stayed in September 2024

Breakfast poor, cold, and they tried to charge 30 GHS for bringing to the room. Pool was half empty and looked stagnant

Very quiet area, hotel was clean.

Stayed in May 2024

My room lighting system was not working properly, No light in the shower, WC had no seat on it, glass door to the shower was cracked and unsafe, bedsheet had hole in it and duvet was not clean. The receptionist never made any effort after complaining to him. Breakfast wasn’t flexible to have basic meals. The dollar rate equivalent to local currency was a bit higher.

The shuttle was great, he waited until all luggages came through. A very nice driver, he helped with my bags.

Stayed in June 2024

Dirty room, no hot water and cold breakfast

Bad, cold breakfast served.

Stayed in May 2024

I choose this hotel because it has a pool BUT everyday I was told it would be ready tomorrow and for 2weeks tomorrow NEVER came. No variety on menu. The rooms are terrible

Most of the staff was great

Stayed in February 2024