Reviews of Hotel Ushba in Mestia 4 stars
Mestia. King Tamar street 9, 3211 Mestia, Georgia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe hotel feels brand-new, with stylish and comfortable rooms. The view from the window was wonderful, the bed was large and cozy, the shower had great water pressure, and the toiletries smelled amazing. Breakfast was tasty and fairly diverse. The location is fantastic – right by the river, with a mountain view.
It seems the renovation was done with care, but the service does not yet match the price point. For $120 per night, you get a frequently broken elevator (it stopped working at least three times during our two-night stay), a child at the reception who had to run around for 10 minutes looking for their mom before helping guests, and dirty towels and sheets left piled up on sofas in the common areas of the floors where guests are supposed to sit. At breakfast, the only coffee available was 3-in-1 instant coffee. If there were other options, nobody informed us. On the roof, there are hot water barrels where you can relax, but no one told us about them at check-in – we only discovered them by chance when we saw other guests there. The rooftop area itself is also unfinished: just a few randomly placed tables and chairs, a closed bar, and not much else. Perhaps once it’s completed, it will become a nice spot to enjoy a glass of wine or coffee, but for now – not really. Wi-Fi only works properly until around 8 a.m.; after that, it struggles even to load messages, let alone photos or videos. I’m sharing all this in the hope that these small issues will be fixed, because the hotel really has potential. With some improvements, it could become a true oasis in the mountains.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe hotel and the rooms are very beautiful. Breakfast is great and there is a hottub on the roof. The hosts are very friendly and lovely and location is perfect.
Hotel offers diner but it hasn’t a restaurant. There are also no bar facilities to have a drink in the evening. Also the bar on the roof was not in use. For this the rates per night were little to high.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe hotel looks new, and the location is perfect. Breakfast has everything necessary, but for normal coffee, you need to ask workers, like that at the buffet they have only instant one.
During our stay, the lift was broken, so it made a VERY loud noise like a ship, was hard at night not to wake up when someone used it.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewVery helpful and friendly staff/manager! Very spacious room with balcony in the center of Mestia...
Dear Philipp, Thank you so much for your amazing feedback! We are truly delighted to hear that you enjoyed your stay with us — especially the spacious room with a balcony and our helpful and friendly team. Your kind words mean a lot to us and inspire us to continue doing our best. We hope to welcome you back to Mestia and Hotel Ushba again in the near future! Warm regards, Hotel Ushba Team
Dear Philipp, Thank you so much for your amazing feedback! We are truly delighted to hear that you enjoyed your stay with us — especially the spacious room with a balcony and our helpful and friendly team. Your kind words mean a lot to us… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe room is big and comfortable and the hot tub on the roof was one of the best experiences we had in our trip. The hotel is well located and sits right next to the river.
Reviewed: 1 July 2025 · Stayed in April 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe hotel was situated in the center with a charming view to the river and to the mountains. This is a brand new hotel with high quality design and materials. The room and the bathroom was very clean and the bed was extremely comfortable. We had tasty breakfast and the staff was very kind and helpful.
Everything was perfect.
Thank you so much for your wonderful feedback! We’re truly delighted to hear that you had an excellent experience during your stay with us. Your kind words motivate our entire team to continue providing the best service possible. It was a pleasure to host you, and we would be thrilled to welcome you back anytime!
Thank you so much for your wonderful feedback! We’re truly delighted to hear that you had an excellent experience during your stay with us. Your kind words motivate our entire team to continue providing the best service possible. It was a … Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewOur stay at Ushba Hotel was truly memorable. The hotel is spotlessly clean, warm, and inviting — a perfect retreat after long days of hiking and exploring. What stood out most was the spectacular view: waking up to the majestic peaks of the Caucasus was simply unforgettable. The hospitality was exceptional. The staff were genuinely kind, welcoming, and went out of their way to make sure everything was perfect throughout our stay. It’s the kind of place where you instantly feel at home. Highly recommended for anyone visiting Mestia who appreciates both comfort and stunning natural beauty.
Dear Tamer, Wow, thank you for the amazing review! We’re so happy you enjoyed your stay with us. It truly means a lot to know that our efforts made a positive impact on your experience. We hope to have the chance to welcome you back again soon—you’re always welcome here! Best wishes,
Dear Tamer, Wow, thank you for the amazing review! We’re so happy you enjoyed your stay with us. It truly means a lot to know that our efforts made a positive impact on your experience. We hope to have the chance to welcome you back again… Show more
Reviewed: 25 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewGood facilities.
There is no one at reception when I’m going to check in. I waited for a long time.
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewEverything was excellent.
Nothing
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewBeautiful view of the river and mountains. Great hot tubs on the roof. Amenities were plentiful.
Dear shelly, Thank you sincerely for your excellent review. It was an honor to have you as our guest, and we are truly grateful for your kind words. Your satisfaction is our greatest reward, and we’re pleased to know your stay met your expectations. We look forward to welcoming you again in the future and providing another memorable experience. Warmest regards
Dear shelly, Thank you sincerely for your excellent review. It was an honor to have you as our guest, and we are truly grateful for your kind words. Your satisfaction is our greatest reward, and we’re pleased to know your stay met your exp… Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewDear yanick, Thank you sincerely for your excellent review. It was an honor to have you as our guest, and we are truly grateful for your kind words. Your satisfaction is our greatest reward, and we’re pleased to know your stay met your expectations. We look forward to welcoming you again in the future and providing another memorable experience. Warmest regards
Dear yanick, Thank you sincerely for your excellent review. It was an honor to have you as our guest, and we are truly grateful for your kind words. Your satisfaction is our greatest reward, and we’re pleased to know your stay met your exp… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewWe loved our stay here. Thank you for the upgrade! Lovely hosts. Super clean and comfortable rooms. Plentiful and tasty breakfasts. Great location, close to the town centre.
Nothing we could think of. Wished we stayed longer.
Hello Grzegorz Wow, thank you for the amazing review! We’re so happy you enjoyed your stay with us. It truly means a lot to know that our efforts made a positive impact on your experience. We hope to have the chance to welcome you back again soon—you’re always welcome here! Best wishes,
Hello Grzegorz Wow, thank you for the amazing review! We’re so happy you enjoyed your stay with us. It truly means a lot to know that our efforts made a positive impact on your experience. We hope to have the chance to welcome you back ag… Show more
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in April 2025
Verified reviewExcellent hotel, cozy and comfortable rooms, superb breakfast, courteous and helpful staff
Nothing.
Hello [Guest’s Name], Wow, thank you for the amazing review! We’re so happy you enjoyed your stay with us. It truly means a lot to know that our efforts made a positive impact on your experience. We hope to have the chance to welcome you back again soon—you’re always welcome here! Best wishes,
Hello [Guest’s Name], Wow, thank you for the amazing review! We’re so happy you enjoyed your stay with us. It truly means a lot to know that our efforts made a positive impact on your experience. We hope to have the chance to welcome you … Show more