Reviews of City Inn - Boutique Hotel Tbilisi 4 stars

Everything

Water issue

It’s uphill off the main road so it’s generally quiet, if that’s what you like. That said, it’s a walk of under 10 minutes to the nearest metro station, and there are a bunch of food options and a small supermarket close by. Staff were generally cool and breakfast was a decent spread. The room was comfortable too.

Not something I didn’t like per se, but the first night I heard residents in the neighbouring property chatting away past midnight in their little courtyard below my window, but that’s something the hotel can’t control anyway. If you’re a light sleeper, bring ear plugs. Oh yes, the property is a little uphill but it’s not terribly steep. That said though, the road is cobbled and the pavements not always even, so you might want to reconsider the trolley bag unless you’re to willing to carry it. :)

Nice breakfast, good location and considerate staff.

My initial room (top floor) had a lot of noise and some vibrations coming in from the airconditioning units outside. I had a difficult time falling asleep even with earplugs in. I mentioned my complaints to the staff and they provided me with a new room (and upgrade) the next day. I was very thankful for the service!

Friendly staff. The best coffee in Georgia and very good location.

Nothing

The location is perfect. Quiet area in the city center. Cleanliness is good, staff is good, breakfast is good, infrastructure is good.

Internet is weak.

Quite eloborate and kind staff. Rooms were clean and qualitative. Also, breakfast they served was delicious. If I travel to Tbilisi again, I definitely will accommodate at this hotel. Thanks for having us. My mother also liked it a lot.

The room was good, comfortable and a good show. Breakfast was decent.

Wi-fi was good, the air conditioner was powerful. Bed, table, stool are comfortable.

The room was provided 1 hour after check-in time. And I wasn't alone who get this delay. They don't have enough employees to prepare rooms in time. There're no shelf in bathroom, shower cubicle. I had to put my things on the lid of the garbage bin in the bathroom. The hairdryer is overheated and switched off very fast. The curtains were far from blackout.

Perfect location, the hotel is in city centre and at the same time is in a very quiet place! Clean room, good breakfast, helpful staff, you have everything you need! Always happy to stay in this hotel!

Everything was great! Thank you for the hospitality! ❤️

Everything was just great

Property is located at the Centre near Rustaveli metro station but be ready for the hike from down till hotel

There is no parking at this property . Guy at the reception was having no clue about this and we parked outside as per his suggestion and got fine from police .

The location is excellent

The hotel has no lift, and the staircase is not constructed as the engineering standards

The weather was very good. The reception people was good especially the one that I woke up the last day to call for a cab for me and he was very nice.

The first day that I arrived, I got room #10, at 5th floor. There is not elevator and you have to take the step. But I entered and checked everywhere and noticed the toilet has poop spots. I immediately called front desk around 7 or 7:30. He said that I have to use the dirty toilet till the next morning cleaning lady cleans it. I saw I can not use dirty toilet. I called again and I asked for room change. Then he gave me room #2 that was one flight up. I checked and toilet was clean. I stayed in room #2 for 10 nights. The shower drain was not working well and I told them twice. They sent cleaning lady to open the drain but both times she failed and I did not tell them any more. I decided to turn on the shower very low water pressure to prevent water filling the shower area because of lack of the drain. Also, the pillows were very cheap kind (I think similar to $5 pillow from Walmart). My house pillow that I bought from bed&bath cost me $150 and it is very comfortable but these pillows were very uncomfortable and cheap. For breakfast, I did not like their cheese option. Those were mostly either salty or no taste. So, I bought my own bread and Greek cheese and cream and milk from the market. They only have 3 options for tea and they do not use coffee creamer. So, you need to buy your coffee creamer from America or your country. They did not have tour system that the Tour company picks you up at the hotel. You have to travel to the tour place (for me was 20 minutes of walk) and they drop you at an area not your hotel. The tour system is not up to date.

Nice decorations, good breakfast

Beds aren't comfortable. Our number was on the top floor - all night the external parts of ACs produced much noise (from time to time). Another number we booked was just next to the reception: we even heard when the receptionist typed something on their phone.

I had to extend my stay in Tbilisi as I became sick while travelling alone. The staff were incredible - they arranged a room for me and made sure I was comfortable until I recovered from my illness. They could not have done more.

It is a cosy little boutique Hotel that used to be an old Tiblisi building.The staff was friendly and Vano was especially kind and helpful.The room ,the bathroom was clean,beds comfortable.Breakfast was plentiful.It is a quiet hotel off the main street Rustaveli Avenue,and short walking distance to both Rustaveli Metro station and the bus stop.I would definitely stay again

we were 2 persons so I wish there was another chair in the room

Clean, quiet place, great location in Rustaveli - near M , bus station, McDonald's , Great breakfast, personal know english and russian.

Don't work A/C