Reviews of Raimond Palace Hotel 4 stars
Didveli, Bakuriani, 1204 Bakuriani, Georgia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in January 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 April 2024 · Stayed in February 2024
Verified reviewLocation is perfect for Kristali ski slope, there are restaurants too
It was cozy and calm
Dear Sopiko We're delighted to hear that you found our location perfect for accessing the Kristali ski slope and nearby restaurants. Creating a cozy and tranquil atmosphere is our aim, and we're thrilled you enjoyed your stay. We hope to welcome you back for another relaxing experience soon. Regards Raimond Palace Team
Dear Sopiko We're delighted to hear that you found our location perfect for accessing the Kristali ski slope and nearby restaurants. Creating a cozy and tranquil atmosphere is our aim, and we're thrilled you enjoyed your stay. We ho… Show more
Reviewed: 5 March 2024 · Stayed in February 2024
Verified reviewGreat location, nice staff. Lift is available. Breakfast is OK
Mattress was bad, very uncomfortable.
Dear Mariam We're pleased to hear that you appreciated our great location, friendly staff, and available lift. We apologize for any discomfort caused by the mattress and will address this promptly to ensure a more comfortable stay for our guests in the future. Regards Raimond Palace Team
Dear Mariam We're pleased to hear that you appreciated our great location, friendly staff, and available lift. We apologize for any discomfort caused by the mattress and will address this promptly to ensure a more comfortable stay for … Show more
Reviewed: 2 March 2024 · Stayed in January 2024
Verified reviewReviewed: 19 February 2024 · Stayed in February 2024
Verified reviewThe only good thing about this hotel is location.
My stay was unfortunately far from satisfactory. The reception area was consistently empty, making it difficult to find assistance when needed. The state of the bedding was appalling, as the sheets were riddled with hair, despite requesting changes twice. Even after replacement, the issue persisted. The beds themselves were uncomfortable, old, and noisy, disrupting any chance of a restful sleep due to creaking with every movement. Moreover, the noise level within the hotel was unacceptable, especially in the early morning hours, preventing any chance of peaceful rest. The thin walls and doors only exacerbated the problem. The only redeeming aspect of my stay was the kindness and helpfulness of the cleaning staff. The breakfast provided was not only insufficient but also poorly managed. Despite being advertised until 11 am, the staff began cleaning up by 10:30 am, leaving guests feeling rushed and underserved. Not worth the price.
Dear Khatia We sincerely apologize for the numerous shortcomings you experienced during your stay, and we deeply regret that we were unable to meet your expectations. Your feedback regarding cleanliness, comfort, noise levels, and breakfast service is invaluable, and we are taking immediate steps to address these issues to ensure a more satisfactory experience for our guests in the future. Regards Raimond Palace Team
Dear Khatia We sincerely apologize for the numerous shortcomings you experienced during your stay, and we deeply regret that we were unable to meet your expectations. Your feedback regarding cleanliness, comfort, noise levels, and breakfast… Show more
Reviewed: 19 February 2024 · Stayed in February 2024
Verified reviewLocation is good
The breakfast was with insufficient portions, and the early cleanup left us feeling of being rushed. The thin walls and doors compromised privacy, and the dirty bed linens were a notable drawback. Contrary to its claim, this establishment fell short of a 4-star standard, and the overall experience did not justify the price.
Dear Natia We appreciate your feedback regarding our location and apologize for the shortcomings you experienced during your stay. Rest assured, we are taking immediate steps to address the issues with breakfast portions, cleanliness, and noise levels to ensure a more enjoyable experience for our guests. Regards Raimond Palace Team
Dear Natia We appreciate your feedback regarding our location and apologize for the shortcomings you experienced during your stay. Rest assured, we are taking immediate steps to address the issues with breakfast portions, cleanliness, and n… Show more
Reviewed: 13 February 2024 · Stayed in January 2024
Verified reviewReviewed: 13 January 2024 · Stayed in January 2024
Verified reviewSuper stylish and cozy property with a friendly & helpful staff. The location is also comfortable. There is a one of the ski tracks in front of the of the hotel.
Dear Mano We're thrilled to hear that you enjoyed our stylish and cozy property, as well as the assistance from our friendly staff. Our convenient location near the ski tracks aims to provide guests with an unforgettable experience. We look forward to welcoming you back for more memorable moments. Regards Raimond Palace Team
Dear Mano We're thrilled to hear that you enjoyed our stylish and cozy property, as well as the assistance from our friendly staff. Our convenient location near the ski tracks aims to provide guests with an unforgettable experience. We … Show more
Reviewed: 13 January 2024 · Stayed in January 2024
Verified reviewReviewed: 8 January 2024 · Stayed in January 2024
Verified reviewReviewed: 27 September 2023 · Stayed in August 2023
Verified reviewNothing
Overused bedding, the bathroom needs maintenance, no AC, not meeting up the expectations.
Dear Khuloud We apologize for falling short of your expectations during your stay. Your feedback regarding the bedding, bathroom maintenance, and lack of AC is valuable to us, and we will take immediate action to address these concerns to ensure a more comfortable experience for our guests. Regards Raimond Palace Team
Dear Khuloud We apologize for falling short of your expectations during your stay. Your feedback regarding the bedding, bathroom maintenance, and lack of AC is valuable to us, and we will take immediate action to address these concerns to … Show more
Reviewed: 22 July 2023 · Stayed in July 2023
Verified review