Reviews of Kutaisi Best Guesthouse
18 Gelati Street, 4600 Kutaisi, Georgia
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Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewthe location
The customer service was poor. Be cautious with the kitchen table cabinet—when you try to close it, the top panel can fall off, which caused the kettle to break in our case, and we were asked to pay for it. The room heater wasn’t working, the main door lock was faulty, and there was no hot water in the bathroom.
Dear guest, Please keep in mind for the next time that leaving shoes under the kitchen table and locking them there is not a good idea in general. It would be also kind of you if you would mention that you broke quite an expensive high quality kettle at the guesthouse and we kindly asked you for a minimum price for it and you know that well.
Dear guest, Please keep in mind for the next time that leaving shoes under the kitchen table and locking them there is not a good idea in general. It would be also kind of you if you would mention that you broke quite an expensive high qual… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewKind attitude and helpful advices, answered immediately after reservation
All was good
Thank you ❤️
Reviewed: 22 June 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewGood
Good