Disappointed there wasn't a balcony and the large gap between the bottom of the room door and floor meant we got a lot of noise from the corridor.

Nice hotel. Tasty breakfast

Stayed in August 2025

Very limited spread for breakfast buffet. Lifts keep getting stuck. No one to help with luggage.

Good location with a great view from the balcony, overlooking Mount Kazbek. Comfortable rooms.

Stayed in August 2025

No Air conditioning!!!

Location, balcony views.

Stayed in August 2025

Staff is Great They Even Make breakfast for us at 7:30 instead of 08:00 because we asked for it. 🤍

Stayed in July 2025

Very small room (standard twin), torn out and not very clean towels. My duvet had a big stain!

Breathtaking view, elegant interior design, very good breakfast, comfortable mattresses and pillows, polite and helpful staff.

Stayed in July 2025

Room was a bit small but still comfortable enough as a base. Breakfast could be improved

Lovely communal areas, nice design, good views

Stayed in July 2025

The location was parfect. Great mountain view from balcony, the staff friendly and helpful.

Stayed in July 2025

Food options were limited. With changing temperature they should start thinking about providing fans in the rooms

The location and views from the room were amazing. The staff was very helpful and courteous.

Stayed in July 2025

The view from my room window was absolutely gorgeous. Guys, choose rooms with even numbers for your stay to see Kazbek mountain right from your bed

Stayed in July 2025

Very nice hotel, good breakfast, room is a little bit small but ok for one or two nights

Stayed in April 2025

Bathroom gets soaked because of bad drainage

Huge room, good value for money

Stayed in March 2025

Staff and in particular Sophie and the breakfast lady were very helpful and kind

Stayed in March 2025

It was cold in the room, also there are almost no place to store personal items/ clothes .

We like the location , view and price . Bad is comfortable to sleep, breakfast is included

Stayed in February 2025

None

Cleanliness, spacious and good location

Stayed in December 2024

Breakfast was not good, no option for people who don't eat Pork .

Excellent location

Stayed in December 2024

Water took too long to warm up.

Beautiful location. Delicious food. Friendly staff.

Stayed in November 2024

Wifi :(

AMAZING! I love this place. Personal was so helpful.

Stayed in November 2024

Cleaning of rooms could be better

The hotel is very nice, close to the center. Staff were responsive and helpful. The view from the hotel is amazing! We really enjoyed breakfasts, the food was fresh and delicious.

Stayed in November 2024

We stayed 2 nights, we did not have cleaning, although it says that cleaning is every day. They didn't put shower products or water. And on the second day there was some kind of incident with breakfast. We came to the beginning of it and there were half-empty tables. Water and an omelet were brought after our request in half an hour, but they replied that this was not an optional set at all. The pastries were all eaten and there was nothing much to eat. The waiters did not react much, they answered something on the run. I think it was just someone's mistake, but no one came out and said, sorry for the delay. It really spoiled the impression. And I would like a table on the balcony.

Stunning view from the window. Kazbek is beautiful. A small well-maintained area around the hotel. There is a restaurant where you can have a delicious dinner. There is a parking lot. The interior of the hotel is beautiful. The waiter spoke Russian in the restaurant, and everyone speaks English.

Stayed in August 2024

No inbuilt wardrobe or cupboard. Getting your luggage in and out via the back door was not as easy. There is no way to slide it in, you have to lift it.

Excellent location. View of Kazbegi mountain from the balcony is breathtaking. Large balcony. Room size was sufficient for 2 people. Breakfast was not the greatest but not bad either. The restaurant had good menu options (Georgian Cuisine mainly) for dinner, the service was also good.Staff were friendly and helpful.

Stayed in October 2024

It would be good to have some leisure facilities available

A three-floor hotel with a lift and suitable location. Staff are nice, and room service is available. Lovely terrace for sunny days.

Stayed in October 2024

A little walk to town. Shower was not great. Type of shower where water goes everywhere. Rooms somewhat small. Stuffy rooms and no screens on doors/windows to let fresh air in. When opened doors to do so, flies came in.

Bed was comfortable. Food was good. Staff friendly and helpful.

Stayed in September 2024

They didn’t have coffee in the room, only Tea bags. This was strange.

Stayed in September 2024

The breakfast was decent. We stayed there for 2 nights. Both the days, most of the dishes were over and chef said said they are refilling it but it took longer than expected.

The location was perfect. Beautiful view from the room.

Stayed in June 2024