Reviews of Gistola Hotel Mestia 5 stars
39, Boris Kakhiani street, 3200 Mestia, Georgia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery nice staff, the place is really nice
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery very helpful and friendly people work there! We forgot the wallet with all the documents in the locker and drove to Batumi. When we arrived we realized that our money and documents are left in Gistola hotel. Guys at the reception helped us to transfer the wallet to our hotel free of charge, very efficiently and quickly. We are so grateful!!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe room was spacious and comfortable, with a lovely terrace overlooking the mountains and Svan towers. The bed was very comfortable, and the swimming pool and solarium terrace were great as well. As other reviews mentioned, there were lots of children in the pool, but that’s perfectly normal in a family hotel and didn’t take away from the experience.
The breakfast was a bit disappointing. While there were plenty of options, the quality wasn’t great — even the fruit, which is usually exquisite in Mestia, tasted bland and lacked freshness.
Dear Alessia, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed the comfort of your room, the beautiful views from the terrace, and our swimming pool area. It’s wonderful to know that these aspects made your stay enjoyable. We also appreciate your feedback about breakfast. We’re sorry to hear that it did not fully meet your expectations, especially regarding the freshness of the fruit. Your comments are very valuable and will help us improve the quality and variety of our offerings. It was a pleasure hosting you in Mestia, and we hope to welcome you back again for an even better stay. Warm regards, Hotel Gistola Team
Dear Alessia, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed the comfort of your room, the beautiful views from the terrace, and our swimming pool area. It’s wonderful to … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewEverything was amazing! They helped me a lot! Excellent customer service and great environment!!! 100% recommend!
Dear Fernanda, Wow — thank you so much for your amazing words! We’re thrilled to know you loved your stay with us and felt so well taken care of. Your recommendation means the world to our team. We can’t wait to welcome you back to Mestia again soon! Warm regards, Tedo Hotel Manager
Dear Fernanda, Wow — thank you so much for your amazing words! We’re thrilled to know you loved your stay with us and felt so well taken care of. Your recommendation means the world to our team. We can’t wait to welcome you back to Mestia a… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThey had very spacious rooms and the pool facility was also nice! Really good location and food.
Sometimes the smell was little bit off, but otherwise it was very nice stay
Dear Kalpesh, Thank you for sharing your feedback and for highlighting our spacious rooms, pool, location, and food — we’re very glad you enjoyed your stay with us 😎. We appreciate your comment regarding the smell and will certainly look into it to ensure an even better experience for our future guests. It was a pleasure hosting you, and we hope to welcome you back to Mestia again soon! Warm regards, Hotel Gistola Team
Dear Kalpesh, Thank you for sharing your feedback and for highlighting our spacious rooms, pool, location, and food — we’re very glad you enjoyed your stay with us 😎. We appreciate your comment regarding the smell and will certainly look in… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewქალბატონო ნონა, უღრმესი მადლობა შეფასებისთვის❤️ აუცილებლად გელოდებით კიდევ! პატივისცემით, სასტუმრო გისტოლა-ს გუნდი
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGistola definitely lived up to the expectations we had. The pool area was perfect for unwinding, the room itself was excellent, and the staff were extremely helpful. We were especially fond of the manager, Tedo’s pristine service. The breakfast buffet was delicious, fresh and varied. Also, their complimentary car service in and around Mestia was very handy, especially as we had a member of our group who was dealing with an injury.
Dear Nicholas, Thank you so much for the kind words — reading your review truly put a smile on all our faces! I’m really glad Gistola lived up to the expectations you, Maxsim, and Aleksander had. Hearing that the pool, the breakfast spread, and our service all hit the mark means a lot to the whole team. And thank you for the kind mention — it was a real pleasure getting to know you all! Massive respect for making it all the way to Tobavarchkhili — that’s no small hike, but what a payoff, right? And I’m happy the Ushguli trip went well too. Wishing you all the best for your next adventures — and if Svaneti calls again, you know where to find us. Warm regards, Tedo Hotel Manager, Gistola
Dear Nicholas, Thank you so much for the kind words — reading your review truly put a smile on all our faces! I’m really glad Gistola lived up to the expectations you, Maxsim, and Aleksander had. Hearing that the pool, the breakfast spr… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewVery modern, super clean, good breakfast, nice and large rooms, helpful staff
The hotel is about 15 minutes out of the main town
Dear Yaron, Thank you very much for your kind words and for highlighting our modern rooms, cleanliness, breakfast, and helpful staff. We’re delighted you enjoyed your stay with us! We understand your note about the location. To make it easier for our guests, we offer a free complimentary transfer service within Mestia, so reaching the main town is quick and convenient. It was a pleasure hosting you, and we hope to welcome you back again soon! Warm regards, Hotel Gistola Team
Dear Yaron, Thank you very much for your kind words and for highlighting our modern rooms, cleanliness, breakfast, and helpful staff. We’re delighted you enjoyed your stay with us! We understand your note about the location. To make it easi… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewWell, it has a nice parcking spot, nice location, everything is clean and stuff is very very very nice, I was there for a marathon so needed a bit late checkout which also was not an issue.
everything if this goes as an answer, i liked everything. I have not tasted breakfest as i was running during that time, but myu family told me it was exelent
Dear Beka, Thank you so much for your wonderful review! We’re thrilled to hear that you and your family enjoyed your stay and that we could accommodate your late checkout for the marathon. It’s great to know that our team, parking, and location met your expectations. We hope to welcome you back to Mestia soon — next time you can enjoy our breakfast as well! Warm regards, Hotel Gistola Team
Dear Beka, Thank you so much for your wonderful review! We’re thrilled to hear that you and your family enjoyed your stay and that we could accommodate your late checkout for the marathon. It’s great to know that our team, parking, and loca… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe hotel is ok but the staff was extremely friendly. They helped with sorting out walks, arranged free shuttles from and to the city center, and we could have a good talk at the bar about Georgian history. And what was amazing for us: my wife forgot her hat in the hotel, the staff let us know, and transported it via plane to Tbilisi to have it delivered at our hotel there. Never had a service like this.
Dear Koen, Thank you very much for your thoughtful review! It was a real pleasure meeting you and your wife and spending time together at the bar—our conversation about Georgian history was one of the highlights of my day. I'm truly happy to hear you enjoyed your stay, and that our team could help make your trip a bit easier with the transfers and hiking suggestions. And of course, we were glad to reunite your wife with her hat—small gestures like this are our way of saying thank you for choosing us. Wishing you both safe and beautiful adventures ahead, and I hope to see you again in Svaneti sometime! Warm regards, Tedo Hotel Manager
Dear Koen, Thank you very much for your thoughtful review! It was a real pleasure meeting you and your wife and spending time together at the bar—our conversation about Georgian history was one of the highlights of my day. I'm truly hap… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewOur stay at this hotel was absolutely wonderful! First of all, the staff were amazing — especially the front desk manager Tedo, who went far beyond any expectations. We lost a piece of jewelry and he not only helped us find it, but even organized shipping to another country! Truly incredible. Tedo was always checking in with us, recommending places to visit, hikes, local dishes, and was always happy to help with restaurant bookings outside the hotel. So kind, professional, and genuinely caring — thank you so much! The location and the view from our window were simply magical. On cloudy days, the mountains are wrapped in clouds, a mountain river flows outside your window, and you sit there sipping delicious complimentary wine from the hotel — unforgettable experience! 💛 There’s also a sauna and a pool, and the pool has huge panoramic windows overlooking the peaks and green hills — just stunning. We fell in love with that view! As for breakfast — it may seem simple to very picky foodies, but everything was fresh, local, and really tasty. Plus, you can enjoy it on the terrace while taking in those amazing views I mentioned. We will definitely come back — thank you for such a beautiful and heartwarming stay!
Dear Ruslan, Wow — thank you so much for your incredible review! I’m truly touched by your kind words and delighted that I could help make your stay special, from assisting with the jewelry to recommending hikes and local experiences. It’s wonderful to know you enjoyed the views, pool, sauna, and even our breakfast. Your description of the mountains, river, and wine made me smile — it’s exactly the magic we hope our guests experience in Mestia. 💛 It was an absolute pleasure hosting you, and we can’t wait to welcome you back for another unforgettable stay! Warm regards, Tedo Hotel Manager
Dear Ruslan, Wow — thank you so much for your incredible review! I’m truly touched by your kind words and delighted that I could help make your stay special, from assisting with the jewelry to recommending hikes and local experiences. It’s … Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewThe hotel is really good. Staff is nice and friendly. The room is spacious and clean. Breakfast, restaurant meals and room service are excellent. We really enjoyed the tours managed by the hotel. Special thanks to Tedo for management and Beco for excellent driving and help in mountains. We stayed here previously and will definitely stay again.
Dear Karen, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us again and appreciated the room, meals, tours, and our team’s assistance. It was a pleasure hosting you. We can’t wait to welcome you back to Mestia for another memorable stay! Warm regards, Tedo Hotel Manager
Dear Karen, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us again and appreciated the room, meals, tours, and our team’s assistance. It was a pleasure hosting you. We can’t wait to welc… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewFriendly and super helpful staffs
Dear Suthapa, Thank you so much for your kind words! We’re delighted to hear that our team made your stay enjoyable and felt helpful. It was a pleasure hosting you, and we hope to welcome you back to Mestia soon! Warm regards, Tedo Hotel Manager
Dear Suthapa, Thank you so much for your kind words! We’re delighted to hear that our team made your stay enjoyable and felt helpful. It was a pleasure hosting you, and we hope to welcome you back to Mestia soon! Warm regards, Tedo Hotel Ma… Show more
Reviewed: 30 June 2025 · Stayed in April 2025
Verified reviewIt was one of the best places we have stayed in. We travel extensively. The warmth of this place and the beauty of the towers at night are haunting memories. We were stuck in a landslide. The hotel ensured an alternative vehicle on the other side of the debris was arranged. Logistically commendable. But most commendable is the hospitality of the manager and way he leads the team. I have no words to thank and express my gratitude for a wonderful stay
For a far away place like Mestia to get all that the hotel provides is remarkable. This is the place to stay if you are not on a budget
Dear Neera, Thank you so much for your heart-warming words and for sharing such a wonderful review. It was truly a privilege for us to host you, and we are delighted to hear that your stay will remain a cherished memory. We are so glad that our team could assist during the unexpected landslide and make your journey as smooth as possible. Your kind recognition of our hospitality and service means a great deal to us, and I will be sure to share your compliments with the entire team. We look forward to welcoming you back to Mestia whenever your travels bring you this way again. Warm regards, Tedo Hotel Manager
Dear Neera, Thank you so much for your heart-warming words and for sharing such a wonderful review. It was truly a privilege for us to host you, and we are delighted to hear that your stay will remain a cherished memory. We are so glad th… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewFor a hotel high in the mountains in a beautiful it very isolated place this is a superb hotel
Dear John, Thank you for taking the time to share your review and for your excellent ratings across so many categories. We're thrilled to hear you enjoyed the unique location of our hotel and appreciated the experience of staying in such a beautiful, remote mountain setting. We’re also glad to know that our staff, facilities, and overall value met your expectations. We hope to welcome you back again soon for another peaceful retreat in the mountains! Warm regards, Hotel Gistola team
Dear John, Thank you for taking the time to share your review and for your excellent ratings across so many categories. We're thrilled to hear you enjoyed the unique location of our hotel and appreciated the experience of staying in such a… Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewEverything, everlasting memories
Dear Suhaib, Thank you so much for your incredible review and perfect 10/10 rating! We're truly honored to be called the "Best hotel in Mestia" — that means the world to us. It’s wonderful to hear that your stay left you with everlasting memories. That’s exactly what we aim for, and we’re so happy to have been part of your experience. We hope to welcome you back to Mestia again soon! Warmest regards, Hotel Gistola Team
Dear Suhaib, Thank you so much for your incredible review and perfect 10/10 rating! We're truly honored to be called the "Best hotel in Mestia" — that means the world to us. It’s wonderful to hear that your stay left you with everlasting … Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified review