Reviews of Crystal Hill Resort
Vokzalnaya Street 8, 1204 Bakuriani, Georgia
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewCalm
Nothing
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewi did not like any thing TV not working. unknown smell :((((
Personnel first ask me to transfer money on her personal account because i did not had cash in my wallet after my wife gave me some amount and lady from Cristal did not gave me and doc roving that i payed money after she called to some guy , which started explain me that it is private property and would not give any doc sum is that all was terrible
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewBig room, clean
Bed was noisy, doors were noisy,
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewSize of the villas
No security or staff easily available to support. You are pretty much on your own.
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewVery nice cottage, cleaned, new
Nothing
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewReviewed: 11 July 2024 · Stayed in July 2024
Verified reviewThe location was great near to the city centre The villa is clean
The mattress and sofa bed not comfortable at all
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewLocation is five minutes walk from the main street. Lots of grocery stores, bakeries, cafes, restaurants nearby. Very safe and quiet area. The host ms. Clara is a wonderful lady, anything you need she's 2 minutes away. The villa has 3 bedrooms with bathrooms, two living rooms, spacious, comfortable and clean.
I really enjoyed staying there. There were some missing items like washing machine, air-conditioning, microwave, bread toaster, there were no small pots and pans, no shattaf. But it was great all in all.
Reviewed: 20 February 2024 · Stayed in February 2024
Verified reviewReviewed: 8 February 2024 · Stayed in February 2024
Verified reviewReviewed: 23 January 2024 · Stayed in January 2024
Verified reviewThe best Villa in Bakuriani,nice place ,close to centre and markets. We were met by a very polite and caring women- Klara, she helped us with everything! Many thanks to her for the comfort and pleasant stay - you are the best employee I have met in all my travels.
I think it’s worth thinking about changing the water column, there was a periodic failure of hot water, and we were never able to take a shower
Reviewed: 16 January 2024 · Stayed in January 2024
Verified reviewThe location is the perfect spot for enjoying the nature beauty.
Reviewed: 15 January 2024 · Stayed in January 2024
Verified reviewReviewed: 12 January 2024 · Stayed in January 2024
Verified reviewThe location and the villa are definitely recommendable for a family stay. The place is exceptionally clean thanks to Ms. Clara, an amazing and kindest household manager. Thank you, Ms. Clara, for everything.
The water heating system was out of order most of the time and the pressure of the water was so weak it was rarely reaching the 3rd floor. Facilities are quite old and definitely require renewal.
Reviewed: 3 January 2024 · Stayed in January 2024
Verified reviewReviewed: 27 December 2023 · Stayed in December 2023
Verified reviewIts fine. The shower i like the most but no bidet. But upper toilets shower not working properly, pipe broken.
Water stock at the kitchen. Reason can’t wash the plates . Too dangerous for the kids go up and down the sleeper too slippery for the floor. Too uneasy to find the location since gave us wrong directions
Reviewed: 25 December 2023 · Stayed in December 2023
Verified reviewReviewed: 10 May 2023 · Stayed in March 2023
Verified reviewReviewed: 18 March 2023 · Stayed in March 2023
Verified reviewReviewed: 4 January 2023 · Stayed in December 2022
Verified reviewRooms with bathrooms are excellent. very comfortable and complete amenities. perfect for group friends and family. near to the ski area, restaurants, and grocery. perfect for relaxation.
Really hard to contact the housekeeper. We waited for 20mins outside (snowing) to accommodate us. she gave us the wrong map and took us time to find the hotel. she made us very confused.
Reviewed: 3 January 2023 · Stayed in January 2023
Verified reviewLocation. View. House.
BBQ equipment
Reviewed: 2 January 2023 · Stayed in January 2023
Verified reviewReviewed: 21 December 2022 · Stayed in December 2022
Verified reviewThe location was the only good thing about this place.
The beds was really uncomfortable, there was no daily cleaning, there was a problem with the power and it damaged three of my phones and my brand new laptop was fried. I will not recommend this place to anyone.