8.9

Reviews of Chemodann Kazbegi

Tabidze Street, 4700 Stepantsminda, Georgia

  • Alicia

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The view and surroundings.

    Strangely unavailable staff. Asked for early check in because was unwell. Arrived at 9 but nobody around despite saying reception opens 0830. Came back at 1145 to ask for early check-in and then had to wait an hour only to be asked to pay for early check-in (check in at 2).

  • 7.0 Good
    Mq80

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The view from our room and especially the breakfast room. The decorations on the walls were pleasant and unique.

    We know it was the budget twin room, but still, we were missing a few key things. The room only had a very tiny table to put a few items on, and there was just one night lamp, probably dating back to the Soviet era. It had no switch—you had to pull the plug out of the wall to turn it on or off. In the bathroom, there was no toothbrush cup. At the entrance of the room, on the wall, there were about 10 exposed water pipes, most likely connected to the supply for other rooms, all in plain sight without any cover. Also, there was no ramp or transition between the room floor and the higher bathroom floor, so you always risked hitting your toes and stumbling at night.

  • Shannon

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Amazing view of Gergeti Church & Mt Kazbegi, lovely, helpful staff, clean, comfortable bed and good breakfast!

    Thin walls between rooms.

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  • 7.0 Good
    Sunanda

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Sharon

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Aliasgar

    Reviewed: 22 August 2025 · Stayed in July 2025

    Verified review
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  • Victor

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was short. Bedroom had no tv and some light bulbs didnt work.

  • Nino

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    This is one of my best stays in Georgia. Wonderful Kazbegi 🇬🇪 Hotel Chemodann with excellent service , delicious foods (breakfast), lovely atmosphere with friendly staff ❤️ It was amazing, everything is done in the traditional Georgian style 🇬🇪❤️ Great, breathtaking views of the mountains and Gergeti trinity Church 😍 I have no words to express my impression. My deepest respect to the hosts, Mrs.Sophie and her family 🥰 Definitely recommend and come back again 🍷❤️

    Property response:

    Dear Nino , Greetings from Chemodann Kazbegi, Thank you for chosing our hotel and taking your precius time to write a comment regarding your recent stay. We are happy that we were able to fulfill your expectations and create a truly enjoying atmosphere for you to make the most out of your holiday. Our team is happy to be part of a great memory of your trip and looks forward to the pleasure to be your host again. Chemodann Kazbegi Team

    Dear Nino , Greetings from Chemodann Kazbegi, Thank you for chosing our hotel and taking your precius time to write a comment regarding your recent stay. We are happy that we were able to fulfill your expectations and create a truly enjoyi… Show more

    Chemodann Kazbegi
    20 August 2025
  • Ttkskh

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Good breakfast, nice location and amazing view on the mountains from the yard. Friendly staff. I enjoyed my staying in this hotel and visiting all surroundings.

    It would be nice to add a shelf for dental supplies and toiletries near the sink, there wasn't enough space in my room.

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  • Felix

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review
  • Dhameeja

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Great location, friendly staff

  • Luay

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • Nicolai

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review

    Fantastic place / great value for money

  • Mark

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    The view from a bedroom with Mountain View- Gerneti church in plain sight.

    Only stayed one night but nothing negative to report.

  • Denver

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    I had an amazing stay at this beautiful hotel. The space was spotless, stylishly decorated, and filled with natural light. Every detail was thoughtfully designed, from the cozy furniture to the modern kitchen and spacious bathroom. The view from the balcony was breathtaking — perfect for morning coffee or evening relaxation. The location was ideal, close to restaurants, shops, and public transport. It felt like a true home away from home. The host was incredibly welcoming and responsive, making check-in and communication smooth throughout the stay. Highly recommended for anyone looking for comfort, style, and convenience. Would definitely love to return!

    Everything was perfect

    Property response:

    Dear Denver , Greetings from Chemodann Kazbegi, Thank you for chosing our hotel and taking your precius time to write a comment regarding your recent stay. We are happy that we were able to fulfill your expectations and create a truly enjoying atmosphere for you to make the most out of your holiday. Our team is happy to be part of a great memory of your trip and looks forward to the pleasure to be your host again. Chemodann Kazbegi Team

    Dear Denver , Greetings from Chemodann Kazbegi, Thank you for chosing our hotel and taking your precius time to write a comment regarding your recent stay. We are happy that we were able to fulfill your expectations and create a truly enj… Show more

    Chemodann Kazbegi
    4 August 2025
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  • Jiayi

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    Great view

  • Abhirup

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    The view and the location

    None

  • Ann

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    ხედი ულამაზესი, გარემო, საუზმე, მასპინძელი.. ყველაფერი ძალიან კარგი იყო :*

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  • Dania

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Nothing at all. The host is awful enough to blind you on anything positive at all

    The host was extremely rude to me when I asked her about basic things I expect to have in a hotel room. I wish I can attach WhatsApp conversations that will make anyone question booking here a million time before doing so

    Property response:

    We have been successfully operating on Booking.com for over 7 years with a consistent guest rating of 9.0. This is the first time we have encountered a situation of this kind. From the very beginning of your stay, you repeatedly raised complaints about services that are clearly not included in our listing — such as: • A kitchen (we do not offer this) • Air conditioning (not advertised and not typically needed in our region) • Complimentary coffee,water • HDMI cable, Netflix access, and general entertainment options When I explained that we operate a boutique hotel with optional services available through QR ordering, you responded rudely. You also requested a full refund close to midnight, despite having already checked in and used the room. According to our clearly communicated policies, we do not issue refunds after check-in, especially not at 12:00 AM, and we acted accordingly. We wish you never come to our hotel again! Chemodann hotel team

    We have been successfully operating on Booking.com for over 7 years with a consistent guest rating of 9.0. This is the first time we have encountered a situation of this kind. From the very beginning of your stay, you repeatedly raised com… Show more

    Chemodann Kazbegi
    27 July 2025
  • Daniela

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    absolutely stunning views from the room. Breakfast was great too and this was one of my favorite stays on my trip in Georgia.

  • Mayur

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • Federica

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Convenient location, good breakfast but erratic service

    We asked fairly in advance the breakfast serving time as we wanted to go hiking and take advantage of the best hours of the day. They replied us that breakfast would have been served from 8 am, however once doing the check in they postponed it at 8.30 so we asked to have it served earlier. They politely assented but actually the breakfast wasn’t ready even after 8.30 am, with the staff rushing, adding confusedly food to the buffet, forgetting about necessary things like cutlery or clean glasses. The first day we didn’t even have the chance to ask for missing things as the staff at breakfast didn’t speak any word of English. We knew that was supposed to be a family business but an hotel - as you define yourself - should respect some basic standards.

  • Noa

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    We had a lovely stay, the room was beautiful with high ceilings, the bathroom and especially the shower was great, something we’ve been lacking in other accommodations. The view from the room was out of this world. The host was kind and helpful and spoke great English.

    The hotel is situated quite high up in the town so on a warm day it can be a bit sweaty but it’s all worth it for the view. In the end this is what you’re paying for.

  • Bibha

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
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  • Mariami

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
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