Reviews of Bristol Hotel and Spa Bakuriani 5 stars

The staff and the food is very good

The only problem was very bad WiFi and TV which didn’t work.

Breakfast was ok, but with no coffee:( instant coffee doesn’t count. The location is ok, but super dusty. The inside pool.

The room size is super small, inner courtyard view, close to the other buildings. The carpet has not been cleaned properly:( the bathroom is ok, but again the shower area is extra small

New hotel Clean

I paid more money for this hotel because of the SPA, but unfortunately the spa facilities are only open for 4 hours in the morning! I wanted to at least go the swimming pool but I couldn't since it was closed. The kettle was broken and I requested a replacement but they didn't have any replacements. The room walls are sound transparant, I can hear any conversation in the room next door, I was woken up at 3 AM because the room next to me turned the TV on.

Thocation is good, comfortable room.

Firstly Spa should be removed from the name of the hotel, there is no spa in the hotel, the pool was freezing cold, there was no wifi for last 3 days.

Extremely Disappointing – Definitely Not Worth even 2 Stars!!! It’s honestly a shame that this hotel is rated as a 5-star property. It’s just owner’s decision :) Inside, there’s an unpleasant odor throughout the property, and in the room, the smell coming from the bathroom is unbearable. The pool is freezing cold—only 23°C—and the sauna doesn’t work at all. To make matters worse, the pool is only open from 12:00 to 20:00, which means when you checkout at 12:00, you won’t be able to use it at all on your last day. Breakfast was okay, but there were not enough places to sit. Coffee is served in single-use Nescafé packets—at least it wasn’t “Pele” brand, so thanks for that, I guess 😄. There is noise coming from every direction—hallways, the courtyard, and even the neighboring rooms. You can hear everything, and it’s impossible to relax or get a good night’s sleep. Soundproofing is clearly non-existent. The road from the main highway is terrible—there’s no asphalt, just a cloud of dust all the way to the hotel. There is no parking for the car, you have to leave the car in the street, in the dust :) Overall, I cannot recommend this hotel to anyone. Very disappointing experience.

Outstanding hospitality

Nothing

The staff is nice. I thank the receptionist, David.

Location

5 starts??? I would barely give it 3 stars. First room we were given was so dark and so low in the ground, I got claustrophobic. I asked to change the floor on which the answer was that it’s 100% full and all the rooms are occupied - which was NOT true because after I asked for money back, they placed me on the upper floor. There was no air conditioning in the rooms, so we had to have our balcony doors open in extreme heat, and not only it was hot in the room, but also mosquitoes and flies came in all the time. The ceiling was placed so that it was impossible to close the curtains completely, not only that let insects come in the room, but it was horrible in the morning too, when at 7am the sun was coming through the window and we couldn’t sleep anymore. It also smelled really bad in the room. We wanted to get some rest for a couple of days in calm, cool, nice environment but this hotel turned our vacation into the worst experience ever.

The room very clean and comfortable They have a good breakfast

They didn’t have AC

Great location