Reviews of Hotel Axien Kazbegi
Davit Aghmashenebeli St 10, Stepantsminda, 4700 Stepantsminda, Georgia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation and view
Not suitable for family with kids as it is wooden floor causing disturbance downstairs. The staff was unfriendly.
Reviewed: 27 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in May 2025
Verified reviewExcellent location
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThe view, oh my god... just perfect. This hotel is family owned, so you truly feel its a georgian place. Staff is really nice, they make sure you feel at home and support you all the time. They even have a family cow (which is really cool). Too bad we´ve stayed only one night, because we felt that a second night would be ideal :)
Absolutely nothing
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewულამაზესი ხედი , სუფთა და მოწესრიგებული გარემო 👍
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe location is amazing!!right in front of the road to Gergeti Trinity Church and surrounded by huge mountain 360degree! i really enjoy my time here in Kazbegi.The hotel is very clean and new too🤗
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 February 2025 · Stayed in December 2024
Verified reviewA nice place, a beautiful view, it was warm enough inside
There isn’t much space for parking, but it wasn’t a big problem
Dear guest, thank you for sharing your experience, we are happy for this. Sincerely, Hotel Axien.
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewIf you’re looking for peace and tranquility, this is the perfect place. A charming wooden mountain retreat with breathtaking views of the surrounding peaks.
If you’re traveling with kids or looking for more amenities, such as a TV in the room, you might prefer another option as heavy snowfall can sometimes limit things to do in town.
Dear guest, thank you for sharing your experience. BEFORE YOU BOOKED it is mentioned that we have not TV. Sincerely, Hotel Axien.
Reviewed: 13 December 2024 · Stayed in November 2024
Verified reviewwe were stuck in Kazbegi due to heavy snowfall and this hotel was the best place to be stuck in. many thanks to the owners!
Dear antoburetka, thank you for sharing your experiences
Reviewed: 1 December 2024 · Stayed in November 2024
Verified reviewI like the location and verly convenient.
The view and service.
Dear Warabhorn, thank you for sharing your experiences
Reviewed: 7 November 2024 · Stayed in October 2024
Verified reviewhad a fantastic stay at this hotel! The Wi-Fi was excellent, which was a pleasant surprise. The owner was incredibly helpful and welcoming, always going out of their way to make sure everything was perfect. Although there’s no elevator, the staff were more than happy to help with carrying my luggage, making the process very smooth. The view from the room was breathtaking—you could see beautiful snow-capped mountains right from the window. The heater in the room worked very well, which kept it cozy and comfortable. Plus, the location is great, within walking distance to the center, making it easy to explore nearby shops and attractions. Highly recommend this place for a warm and convenient stay!
Stairs are very steep. Need to be careful with kids.
Dear guest, Thank you! Guest comfort is our priority. Sincerely, Hotel Axien!
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewIt was very spacious and the location is one of the best. We saw golden peak from the room. Amazing property.
Dear guest, thank you for sharing your experience, we are happy for this. Sincerely, Hotel Axien.
Reviewed: 12 October 2024 · Stayed in October 2024
Verified reviewAll was good.
It is noisy. We were hearing every movement from nearest rooom.
Dear guest, thank you for sharing your experience. Sincerely, Hotel Axien.
Reviewed: 5 October 2024 · Stayed in September 2024
Verified reviewThe stay was very comfortable and the hosts were amazing and very helpful!!
Dear Shaanal, Thank you! Guest comfort is our priority. Sincerely, Hotel Axien!
Reviewed: 1 October 2024 · Stayed in October 2024
Verified reviewClose by to the mountain and walkable distance to the center with restaurants/shops. Great views from the room!
Dear boers, Thank you! We are glad that you liked the hotel. Sincerely, Hotel Axien.
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 10 September 2024 · Stayed in September 2024
Verified reviewThe location is very comfortable and great view from the hotel. The landlord is very kind and helpful. Highly recommended
The heating machine is worked not very well.
Dear sila , thank you for sharing your experience. Sincerely, Hotel Axien.
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewGood location to start hike to church(go by foot, not by car). Good room (specially the matresses). Nice wine selection in the bar/lobby. Good breakfast (maybe a little expensive)
There was no beer in the bar/lobby (fortunately there was wine, we could of course have walked to the supermarket). Unfortunately our view was not to Kazbegi, but the mountains on the other side.
Dear guest, Thank you! We are glad that you liked the hotel. Sincerely, Hotel Axien.