Davit Aghmashenebeli St 10, Stepantsminda, 4700 Stepantsminda, Georgia
#13 of 93 hotels in Stepantsminda
Guests' ChoiceBased on 119 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.3
Staff
9.5
Value for money
9.5
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 July 2025
Sanghavi
IndiaExcellent location
Stayed in May 2025
Reviewed: 31 May 2025
Ronan
BelgiumAbsolutely nothing
The view, oh my god... just perfect. This hotel is family owned, so you truly feel its a georgian place. Staff is really nice, they make sure you feel at home and support you all the time. They even have a family cow (which is really cool). Too bad we´ve stayed only one night, because we felt that a second night would be ideal :)
Stayed in May 2025
Reviewed: 26 May 2025
Eka
Georgiaულამაზესი ხედი , სუფთა და მოწესრიგებული გარემო 👍
Stayed in May 2025
Reviewed: 13 May 2025
Fasai
ThailandThe location is amazing!!right in front of the road to Gergeti Trinity Church and surrounded by huge mountain 360degree! i really enjoy my time here in Kazbegi.The hotel is very clean and new too🤗
Stayed in May 2025
Reviewed: 15 February 2025
Darya
KazakhstanThere isn’t much space for parking, but it wasn’t a big problem
A nice place, a beautiful view, it was warm enough inside
Stayed in December 2024
Reviewed: 7 February 2025
Chemuel
MaltaIf you’re traveling with kids or looking for more amenities, such as a TV in the room, you might prefer another option as heavy snowfall can sometimes limit things to do in town.
If you’re looking for peace and tranquility, this is the perfect place. A charming wooden mountain retreat with breathtaking views of the surrounding peaks.
Stayed in February 2025
Reviewed: 13 December 2024
Antoburetka
Georgiawe were stuck in Kazbegi due to heavy snowfall and this hotel was the best place to be stuck in. many thanks to the owners!
Stayed in November 2024
Reviewed: 1 December 2024
Warabhorn
MalaysiaThe view and service.
I like the location and verly convenient.
Stayed in November 2024
Reviewed: 7 November 2024
Sajidul
QatarStairs are very steep. Need to be careful with kids.
had a fantastic stay at this hotel! The Wi-Fi was excellent, which was a pleasant surprise. The owner was incredibly helpful and welcoming, always going out of their way to make sure everything was perfect. Although there’s no elevator, the staff were more than happy to help with carrying my luggage, making the process very smooth. The view from the room was breathtaking—you could see beautiful snow-capped mountains right from the window. The heater in the room worked very well, which kept it cozy and comfortable. Plus, the location is great, within walking distance to the center, making it easy to explore nearby shops and attractions. Highly recommend this place for a warm and convenient stay!
Stayed in October 2024
Reviewed: 14 October 2024
Sakshi
IndiaIt was very spacious and the location is one of the best. We saw golden peak from the room. Amazing property.
Stayed in October 2024
Reviewed: 12 October 2024
Yan
IsraelIt is noisy. We were hearing every movement from nearest rooom.
All was good.
Stayed in October 2024
Reviewed: 5 October 2024
Shaanal
IndiaThe stay was very comfortable and the hosts were amazing and very helpful!!
Stayed in September 2024
Reviewed: 1 October 2024
Boers
NetherlandsClose by to the mountain and walkable distance to the center with restaurants/shops. Great views from the room!
Stayed in October 2024
Reviewed: 10 September 2024
Sila
ThailandThe heating machine is worked not very well.
The location is very comfortable and great view from the hotel. The landlord is very kind and helpful. Highly recommended
Stayed in September 2024
Reviewed: 20 August 2024
Luc
NetherlandsThere was no beer in the bar/lobby (fortunately there was wine, we could of course have walked to the supermarket). Unfortunately our view was not to Kazbegi, but the mountains on the other side.
Good location to start hike to church(go by foot, not by car). Good room (specially the matresses). Nice wine selection in the bar/lobby. Good breakfast (maybe a little expensive)
Stayed in August 2024
Reviewed: 15 August 2024
Rck22
IsraelCheck in took too long and the communication wasn't good since the representatives didn't understand English. The room ceiling is apparently made of wood since we could hear every step of the neighbors upstairs which disturbed is when tried to sleep.
The location is really good and the place is clean and organized. There is a privan parking. Great shower with hot water. The view from the room was breathtaking.
Stayed in August 2024
Reviewed: 9 August 2024
Masha
IsraelThere is no elevator, so you have to carry your suitcases to the second or the third floor. When we arrived, one of the owners helped us to carry everything but when we were leaving he was not around, so I had to carry everything by myself (I was traveling with my two kids and my mother). If you want to eat in the room, there is a table at the balcony but only with 2 chairs (we were four).
It’s a nice family hotel. Great location, great breakfast, kind staff.
Stayed in August 2024
Reviewed: 5 August 2024
Shriya
IndiaNothing
Clean and comfortable rooms. Very good view. Staff is super helpful. Overall, this place has a very peaceful vibe and we totally enjoyed our stay.
Stayed in July 2024
Reviewed: 29 July 2024
Avner
IsraelNo elevator
Nice and clean. Big room and comfortable beds
Stayed in July 2024
Reviewed: 21 July 2024
Noura
Saudi ArabiaThe water and electricity cuts, not from the hotel but to the whole town
The place is so clean and the scenery is beautiful and the location is close to a coffee, grocerys and restaurants.
Stayed in July 2024
Reviewed: 19 July 2024
Angus
SpainThe road access is poor, but there are a lot of roadworks underway, so I’m sure the it will improve greatly.
The Axien is a comfortable, new, and modern guesthouse with good quality furnishing and finishes. The views of Gergeti Trinity Church and Mount Kazbek from the front of the building towards the road are stunning.
Stayed in July 2024
Reviewed: 18 July 2024
Ahmed
MalaysiaThere was no bidet sprayer in the toilet and no trash bin in the room. Additionally, there was no in-room phone, so any needs had to be addressed by calling a number from our personal phones. The room also lacked a fridge, and it would have been better if two bottles of water were provided.
The location is perfect, with breathtaking mountain views. The staff were exceptionally friendly, and the service was top-notch. The cleanliness and organization of the place made our stay very enjoyable and comfortable.
Stayed in July 2024
Reviewed: 9 July 2024
Zuzanna
PolandNice apartment in a great location!
Stayed in July 2024
Reviewed: 20 June 2024
Paradon
ThailandThere's no elevator but still ok because the staffs help us to carry the luggages
The views are so wonderful, service is.very good ,,the hotel is clean and good location with easy to access
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content