78-84 & 73, Warwick Way, Victoria, Westminster Borough, London, SW1V 1RZ, United Kingdom
#705 of 1,102 hotels in London
Guests' ChoiceBased on 1716 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.8
Facilities
7.4
Staff
7.4
Value for money
7.5
Free WiFi
8.4
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End of dialog contentReviewed: 28 August 2025
Clémence
SwitzerlandSuper tiny room, not even the place to leave my suitcase without it bothering me.
Design, appliances
Stayed in August 2025
Reviewed: 27 August 2025
Jackie
United KingdomRoom smelt fusty. No lift. Charge to keep cases after checking out.
Location
Stayed in August 2025
Reviewed: 25 August 2025
Joanna
PolandRoom and bathroom very small, so there's little privacy if you share a room with a companion. Tea set, but no spoons.
Located near Victoria Station - very convenient. The room was esthetically designed and had AC (absolutely necessary during our stay). A big TV. Good value for the money.
Stayed in August 2025
Reviewed: 24 August 2025
Evonne
United KingdomThe hotel was clean, I just felt that the bedding didn't seem that fresh, so this could be improved.
Great location near bars and restaurants in a quieter part of London.
Stayed in August 2025
Reviewed: 23 August 2025
David
IrelandNo lobby area to sit in…and no lift
Great location, nice and clean
Stayed in August 2025
Reviewed: 22 August 2025
Paula
United Statesroom was VERY small! I could barely get the bed by moving around it and I'm small.
location was close to lots of things to see
Stayed in August 2025
Reviewed: 21 August 2025
Chiné
United KingdomWe were unaware of all the stairs going down towards the rooms, which can be quite inconvenient with a lot of bags or children. Our room also had no windows. It's still a great accommodation for a few nights or a couple!
Excellent location. Just about a 20-minute walk from all the main attractions.
Stayed in July 2025
Reviewed: 20 August 2025
Jonathan
United KingdomGreat location, just 10 mins walk from Victoria Station. Room was small, but nice, and Beds were comfortable. Air con worked well. Staff were friendly enough.
Stayed in August 2025
Reviewed: 19 August 2025
Charlotte
United KingdomA chair in the room. It was rather compact.
The hotel was quiet and close to Victoria. The bathroom was really good. The shower choice and the use of wash etc. the bed was comfortable. It had everything you need.
Stayed in August 2025
Reviewed: 18 August 2025
Kyle
United KingdomThe shelves were unfortunately a little dusty.
The room was neat, well sized for London and had AC, the shower was great too.
Stayed in August 2025
Reviewed: 18 August 2025
Ellise
United KingdomStaff are abrupt & tried to charge us £5 per bag after we checked out to hold it as our train was later on. However it was in cash which was unusual but when we left they didn't. Seemed suspicious as last time we stayed they didn't do this.
Good location
Stayed in August 2025
Reviewed: 17 August 2025
Matt
United KingdomNo towel racks or hooks to dry wet towels after a shower, you can ask at reception for new towels but expect to be met with a frosty attitude. Only 2 pillows are provided for a double bed, we asked for an extra pair to make our nights sleep a bit more bearable (as almost all hotels we’ve previously stopped at provide these in the room already or bring an extra pair to your room) we were met with a snorted laugh & a no. The property does store your luggage after check out, just make sure you have cash, £5 per bag, when I asked to pay with card I was told no, cash only Limited furnishings in the room, no chair, the mirror placement was right in a corner of the room making it extremely inaccessible.
The location is great, a nice steady 10 minute walk to Victoria station, modern decor, air conditioned room
Stayed in August 2025
Reviewed: 14 August 2025
Simon
United StatesWhile room was clean. The carpet could probably be professionally cleaned and the faucet in the bathroom was a little rusty.
Great location just south of Victoria Station. The room was small as expected, but it was clean and the bathroom facilities were nice.
Stayed in August 2025
Reviewed: 11 August 2025
Paul
IrelandThere is no lift and we were on the very top floor. I read this in other reviews so it was expected. However, with bags it's a long way up. The room was functional, but was very small with little walking/moving distance for a family of 3. Again, from reviews I knew this, so it was acceptable.
Location and price was the main selection criteria. The staff were pleasant and the room was clean. The room was functional; bathroom with shower; nigh stand, wardrobe, TV and air conditioning.
Stayed in August 2025
Reviewed: 11 August 2025
John
United KingdomLarge room
Stayed in August 2025
Reviewed: 11 August 2025
Amy
AustraliaVery narrow hallways. Quite noisy as you can hear the neighbouring apartments and every door open and close
Modern facilities, close to the bus and train station.
Stayed in July 2025
Reviewed: 11 August 2025
Sean
United StatesCoffee in the lobby would be nice. This place needs to just be advertised what it is, a very small room to just sleep. It's no frills and for the price there should be a lot more.
We were able to drop our bags prior to checking in. There was a 20 pound charge to check in early, which was not flexible. If a room was available then there's no reason to not allow a free early check in. The lobby is a non-lobby. No chairs to sit and wait. Very basic. Check in and check out was as expected, good. This is just a sleep spot and not intended to spend any time in there other than that.
Stayed in August 2025
Reviewed: 10 August 2025
Kim
United StatesThe staff was rude. One night we ordered in, and we asked for cutlery (knife and fork), and they said, "What is that?" We told them a knife, spoon, and fork—they laughed and said NO, they did not have it, and it was a ridiculous request. Also, they would not store our luggage—they asked for a fee. Just spent $1500 on 3 nights—and you cannot store my bags for a couple of hours...
the location was good.
Stayed in July 2025
Reviewed: 10 August 2025
Shahin
BelgiumNo window in my room, not good isolation ( we heard a lot noise, the machine,…) Cleaning should be better: I found a jacket and bag with trash?
The localisation , accès to subway and a lot of facilities near
Stayed in August 2025
Reviewed: 9 August 2025
Joanne
United KingdomAs stated in other reviews, the room was a bit on the small side for a family of four.
The hotel was in a convenient location for our visit to London.
Stayed in May 2025
Reviewed: 8 August 2025
Freeborn
United KingdomVery small room.
Room was nice, although very small. Location was great.
Stayed in August 2025
Reviewed: 6 August 2025
Katerina
GermanyThe reception staff won’t bother to pretend to be happy to welcome you, every conversation is strictly down to business: no one smiled back no matter how hard I tried. What really threw me off is when I was asked 5£ to keep the luggage at the storage. I travel quite a lot, never heard of such a practise. Also be aware that it’s just a room adjacent to the reception and your luggage is not really watched. You don’t receive a mark corresponding to you in suitcase(s).
The hotel is well located, looks freshly renovated and clean, but it has a very small reception and entrance hall, so it’s next to impossible to wait for someone downstairs, there isn’t a single chair to sit down.
Stayed in August 2025
Reviewed: 6 August 2025
Russell_aidan
United KingdomYou can hear the underground trains if you are on the lower ground floor
Nice room including air conditioning
Stayed in August 2025
Reviewed: 3 August 2025
Anthony
IrelandRoom small but clean. No chair
Location good
Stayed in August 2025
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