Reviews of Tooting Rooms & Studio by PrimeCityHosts

Rooms are quite good.

There is also a Thirsk rd in zone 2. Google map only knows that. This can cause confusion.

Close to tube station

Not what was advertised, old dated facilities

Nothing

The fact its not what looks like on web it is a bail hostel with comings and goings all night never felt safe had to leave early

The room had all the necessary amenities within, including access to wifi

There was no change in linen or towels through the week. The shower curtain also required cleaning or a change. I would like to see the shower curtain changed after each occupant has left and the room cleaned, including change of linen and towels at least after 2 days.

One of the Worst Stays I’ve Ever Had I can’t overstate how poor the experience was at Tooting Rooms & Studio by DC London Rooms. The bed was completely broken and unstable — unsafe to sleep on and clearly neglected. The bathroom was equally appalling: the bath had no plug, making it unusable, and the toilet didn’t flush at all. The TV was ancient and barely larger than a tablet — pointless and outdated. Most of the plug sockets in the room didn’t work, which made charging devices a constant issue. Overall, the place felt neglected and unmaintained. Nothing worked properly, and it was nowhere near acceptable, let alone comfortable. I would never stay here again and strongly recommend avoiding it.

One of the Worst Stays I’ve Ever Had I can’t overstate how poor the experience was at Tooting Rooms & Studio by DC London Rooms. The bed was completely broken and unstable — unsafe to sleep on and clearly neglected. The bathroom was equally appalling: the bath had no plug, making it unusable, and the toilet didn’t flush at all. The TV was ancient and barely larger than a tablet — pointless and outdated. Most of the plug sockets in the room didn’t work, which made charging devices a constant issue. Overall, the place felt neglected and unmaintained. Nothing worked properly, and it was nowhere near acceptable, let alone comfortable. I would never stay here again and strongly recommend avoiding it.

Location

Bathroom was it clean The plug sockets next to the beds don’t work The tv remote did not work When people go up and down stairs you can hear everything The shower curtain was mouldy I can carry on but what will be done about it ?

Comfortable room, good ensuite. well equipped kitchen. Easy check in. Responsive host replaced TV which stopped working on the same day.

Radiator didn't work in room but there was a fan heater, so warm enough

Nothing it’s in terrible condition

Broken bed, black mould and insects on window frame and ceiling, rusty radiator, stained tables, broken electrical sockets that didn’t work and hanging off the wall. Tv didn’t work. Complete shambles and not fit for habitation, I left and complained immediately

I liked the my room,so private,clean kitchen, and additional study room with ready books to read incase you like reading. It's close to spiritual centre. St Barnabas is 2 minutes walk from the flat.

Nothing

Comfortable. Well manages. Thank You!

The location was nice and kitchen was good

The pillows were in bad quality the blanket was so old and not warm and bed was broken. Also the heating wasn't working and room was freaking cold and electric heater wasn't effective and because of electric heater there was strong orange light which used to make us uncomfortable for sleeping. I am not happy with their response also

Clean and warm room

The matress and pillows need changing

Nothing.

Here is a copy of the message sent to the property customer service, which was ignored- Hi ****, thank you for the information. Unfortunately, we're not at all impressed with the state of our room. Aside from being completely different from the photos on Booking.com, the room has not been cleaned properly - the bed side table has coffee stains, there's mold on the windowsill (and lots of dust) and around the radiator. The pillows are stained and are unhygienic, and the state of the rest of the room doesn't make us feel confident that the towels or sheets have been cleaned properly, as they smell dusty and not fresh. Most of the walls are also cracked/water damaged/stained. There's no hand soap in the bathroom, and the hand-wash sink is blocked. There is also an uncovered wire in the bathroom, and taped over wall sockets. The windows have not been cleaned either, and the WiFi in our room keeps dropping out. Our door also doesn't have a latch, so the only way to keep it closed is to lock it, which isn't fire safe at all. Finally, the whole building is not HMO compliant, which makes us feel quite uneasy with there being multiple other households in the building with us. As such, we have decided to make other arrangements, and would like a full refund to be returned as we will not be staying in these conditions. If you could get back to us at your soonest convenience to discuss the refund, that would be great. We have already left and returned the key to the drop box. ----------------- Even with photo evidence supplied, the property has refused a refund of any kind. We were in the property for less than an hour. DO NOT book here, as they will take your money and put you in a dingy, dirty room, and ignore you every time you try and talk to them.

Nothing, it was all very dated, even though clean.

Everything was old chipped tired looking.