Reviews of The Ritz London 5 stars
150 Piccadilly, Westminster Borough, London, W1J 9BR, United Kingdom
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThis hotel maintains its lavish reputation. I love the traditional attire the staff wear and their exceptional standard of service. The hotel looks beautiful and the room was large which surprised me. The food was lovely too
This is a very expensive hotel, but compared to others in the same pricing category, I think this one excels for its standard and traditional British feel.
Dear Lakshmy, Thank you for your feedback following your recent stay with us. We hope to welcome you back to The Ritz soon. Best regards, Duty Managers, The Ritz London
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewamazing hotel, amazing staff, had to wait till after 4 for our room which was dissapointing,
the wait for the room
Dear Tina, Thank you for your feedback. Please do contact us via email should you wish to discuss this issue in further detail. Best regards, Duty Managers, The Ritz London
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was fantastic. We had afternoon tea on the first day which was the best afternoon tea I have ever had. Loads of choices. Evening meal and the dancers and band all excellent. Was situated in a lovely part of London where I had not stayed before and so lots to do and next to beautiful Green Park.
Lift to the powder room because I have a disability
Dear Julie, Thank you for your kind feedback. We are delighted to hear that you had a good birthday celebration with us, and that you enjoyed the Afternoon Tea and Ritz Restaurant. We look forward to welcoming you back to The Ritz in the near future. Best regards, Duty Managers, The Ritz London
Dear Julie, Thank you for your kind feedback. We are delighted to hear that you had a good birthday celebration with us, and that you enjoyed the Afternoon Tea and Ritz Restaurant. We look forward to welcoming you back to The Ritz in the n… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe building was beautiful inside and out exceptionally clean and welcoming
Nothing
Dear Sue, Thank you for your feedback. We hope to welcome you back to The Ritz soon. Best regards, Duty Managers, The Ritz London
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewEverything was exceptional
Dear Rob, Thank you for your feedback. We hope to welcome you back to The Ritz soon. Best regards, Duty Managers, The Ritz London
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewThe place, the staff , the Services and everything
Dear Shaya, Thank you for your feedback. We hope to welcome you back to The Ritz soon. Best regards, Duty Managers, The Ritz London
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewWhat’s not to like about the property
Bathroom was tired
Dear Tracy, Thank you for your feedback. We hope to welcome you back to The Ritz soon. Best regards, Duty Managers, The Ritz London
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThis iconic hotel has exemplary service; incredible food and drinks! It is probably the best hotel I’ve been to in the world for service and food. Rita the Manager could not have done more to look after us; help us; give me the best 60th birthday ever. Undoubtedly they deserve the best restaurant in the UK and two Michelin stars.
Dear Guest, Thank you for your feedback. We hope to welcome you back to The Ritz soon. Best regards, Duty Managers, The Ritz London
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe Ritz is an experience in itself, amazing staff, everything is very very very formal. The bedroom was gigantic and very clean. Great location.
I didn't like the silence in the breakfast room (not even a bit of music, nothing). They will check your shoes (no matter how expensive your sneakers can be, you will constantly feel out of place) and the staff may make you feel underdressed, which to be honest was a bit annoying but I guess is part of the package when staying at this iconic hotel. No gym available.
Dear Paula, Thank you for your kind feedback. We hope to welcome you back to The Ritz soon. Best regards, Duty Managers, The Ritz London
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewEverything was perfect as always! :)
Dear Feride, Thank you for your kind feedback. We look forward to welcoming you back to The Ritz soon. Best regards, Duty Managers, The Ritz London
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewGuest-oriented customer service. They always acknowledge you and offer to help with anything, as well as ask you if there’s anything you need. Beautiful hotel rooms. Daily breakfasts are wonderful.
Nothing.
Dear Dawn, Thank you for your kind feedback. We hope to welcome you back soon. Best regards, Duty Managers, The Ritz London
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in April 2025
Verified reviewroom service and concierge staff: excellent !!
room temperature controls
Dear Jeffrey, Thank you for your kind feedback. We look forward to welcoming you back to The Ritz soon. Best regards, Duty Managers, The Ritz London
Reviewed: 23 May 2025 · Stayed in April 2025
Verified reviewAbsolutely gorgeous place to stay right in the heart of London. Staff very helpful and polite. Highly recommend.
Dear Frances, Thank you for your kind feedback. We hope to welcome you back soon. Best regards, Duty Managers, The Ritz London
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewStaff always go above and beyond. Nothing is ever too much trouble. Looking forward to going back in June
Dear Mr Clarke Thank you for your kind feedback. We hope to welcome you back soon. Best regards, Duty Managers, The Ritz London
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewEverything
Dear Michael, Thank you for your lovely feedback. We hope to welcome you back to The Ritz soon. Best regards, Duty Managers, The Ritz London