Reviews of No1 Hotel 3 stars

Staff very friendly and helpful. Breakfasts were good, with some choice of cooked breakfast. Room was clean and well-equipped. Location great, in the centre of Wooler which itself is a good base for exploring the area. The pub restaurant offered very hearty meals, though a little pricey.

Water pressure in cold tap was very low indeed, just a trickle. This made the shower somewhat unreliable, occasionally far too hot but difficult to adjust properly. Our room had an internal window which we couldn't open, making the room rather stuffy and dark. The room above us had noisy floorboards! Perhaps somewhat overpriced?

It’s quirky and a very old building with obvious history. Fabulous location in the heart of Wooler.

Not suitable for people with accessibility issues as lots of stairs due in o age of building

We were able to eat there. The staff were friendly and helpful

Having to stand on a chair to close the window and the blinds

The room was large with a lovely bath in it, plus en-suite shower/toilet. Enjoyed the fairy lights too. Toiletries provided were good. Staff were helpful and friendly.

There was no decaffeinated coffee at the breakfast bar. The room overlooked the road which was fairly busy during the day but quiet at night.

Good location in Wooler. Comfy bed and quiet once the kitchen staff had finished work for the night.

Everything was OK, but food and general standard of room etc didn’t feel like great value for money.

Great friendly place,staff very welcoming and your made to feel welcome

The only thing was the rear entrance could do with a freshening up.

Friendly staff. Room and public areas were clean. Evening meal was good.

Room was very hot and only able to open a tiny window to let any air in, however the window was above the extractor fan for the kitchen and the smell of cooking food pervaded the room until late into the evening. We had a terrible sleep. Breakfast timing was only 8-9 which was later than we would have liked which meant most guests all appeared at 8 at the same time.

Breakfast was lovely on this our second stay. So was dinner the previous evening.

Room 5 where we were was next to extraction units of pizza place next door so we had to close the window to keep out the smells. Next time we stay we will ensure we have a different room.

Good breakfast Staff very friendly

Mattress was well worn and hence uncomfortable Shower a bit of a trickle

Good breakfast excellent location

Being in a front bedroom rather than in the rear

Excellent location for touring the area . Very comfy bed

Staff were all really lovely, welcoming and helpful. Knowledgeable about GF options, evening meal was ok, breakfast was really good.

Room was fun and quirky, but would benefit from new carpeting and soft furnishings.

Location.... Friendly staff

No negatives all good

The set up in the bathroom was a big surprise.

Need to pay more attention to details. No cover on shower drain, grout on bathroom floor, no toilet roll holder. Sockets in bedrooms need sealant around or re fitting and tv did not turn off from remote (had to turn off at socket). For me personally not feather bedding. Rooms otherwise look to be very good standard but I work at a country house hotel so eye for details are trained to look at finer details.

Breakfast room was lovely

mattress needs replacing One chef down so understandably busy, however mqc qnd cheese was barely warm and just didn't have any flavour at all. Won't put us off coming back as the staff were doing their best

Location and people lovely

Getting in and out - doesn’t run like a hotel. No one on premises in the normal way. Odd layout of hotel meant we had to enter around the back - key worked but someone had put the lock across and we couldn’t get in. No one answered the emergency number. Passer by called someone she knew ! Someone came obviously couldn’t get in and disappeared. Got a text on my prompt to say getting someone to come - we were stuck outside in the rain for 40 mins No reference to this or apology the next day or on leaving

Staff very good. Breakfast good. Location

Room too hot as only small window to open and it was next to extracto r fan of a pizza shop giving off heat and smell. Also close to midnight I had to shout out of window asking neighbours to turn off music Loose loo seat.

Nothing much

The room - it was small,no ventilation. No soap for hand washing or other products were available,the shower had mould in it and the toilet seat was broken. In the bedroom the bedside lights did not work. We brought this to the attention of the staff who said that someone would deal with it straight away ( it was 9.30pm when we reported it) at 10.15pm we went to bed - staff tried to gain access to the room at 10.30 pm. The door to the room had a Venetian blind covering the glass half of the door which was broken. The breakfast supplied fell far short of the description given. We stayed at the same hotel in 2018 and at that time we had been very impressed with all aspects of the hotel,hence our re-booking. We subsequently learned that the ownership of the hotel had changed. I would not stay there again and would advise anybody else from doing so.

Food good staff friendly

It was not value for money the doors rattled which interfered with your sleep the fire doors banged when anyone went through them spent two nights but I wouldn’t go back

I have contacted you regarding the false statement on you web site stating these you rooms are serviced daily and they are not

The room was very dark as had no window, just a half glass door with a broken blind on it. Kettle had to go on floor as the extension cable didn’t reach the table.