Reviews of The Grove Cromer 4 stars

Lovely location. Friendly Staff.

Liked it all

Staff were great really helpful lovely breakfast

Nothing not to like

I arrived at the hotel quite late and although the restaurant was closed they managed to prepare some excellent sandwiches for me which I thoroughly enjoyed. The bar in the hotel I found to be particularly friendly and warm place with some interesting guests who you could talk with And a very pleasant view out over the grounds.

Unfortunately, my car GPS sent me to the wrong location. Whilst it was nearby, the location that I was sent to was a caravan park. Once I realised I was in the wrong place I went back out onto the main road and as I was driving around I then saw the entrance to the Grove. I also used the hotel swimming pool which was a small indoor swimming pool in a stand-alone building. It may or may not have been a coincidence, but just before I flew back home to Asia 24 hours after my swim, I started to develop an earache which turned into a very severe ear infection which took a number of weeks to clear up. I cannot prove that I got the infection through swimming in the swimming pool, but according to my specialist it was the most likely source of the infection. Nothing to do with the hotel but this is my second attempt at writing this review because my first attempt was rejected by Booking.com as my photograph of this attractive property showed cars parked outside the property and it was just possible to read the registration plates of the 3 vehicles, one of which was my own. Booking.com decided that that information was information that breached its posting rules. Accordingly, I will never ever again provide any photographs of any property that I stay in on Booking.com.

Location

No aircon or mini fridge

The big bed

Bathroom, it was very tired old Lino etc

The hotel was in a beautiful location surrounded by wooded areas. It was within walking distance of Cromer town centre, and the walk into town along the seafront was lovely. There were electric charge points on site which were free for residents, which was a very nice touch. Although we didn’t use them, there was a swimming pool and massage room available. The room was fairly small but included everything we needed for a one night stay.

Breakfast wasn’t included in the room rate and was quite expensive, so we didn’t choose to eat at the hotel

Green space and lovely garden.

Old furniture needs renovating, the reception lady was weird in the last day, she made us check out of the room at 10.30 am which didn’t make sense.

location, pool, breakfast, room

nothing

Absolutely stunning with lovely walks and a really nice resturant

N/A

The location is fantastic. Sundown is a really great addition.

Room was a little bit small and noise from other rooms

Our room, superior double in a delightful garden setting, exceeded our expectations. We especially liked the friendly staff, rooms, comfortable bed, indoor heated swimming pool and the general ambience of the Grove.

N/A

The house itself was lovely, good size and great location.

When we checked in the receptionist was quite rude and aloof and seemed very disinterested in us as guests and more interested in those who were attending events. No hello on arrival just a “yes?” The beds were so soft that the mattress sort of half slid off as you got into bed.

The food was excellent

The room was filthy, bedding was as dirty , the towels were disgusting, grey and old , the floor was so dirty , the room had not been cleaned…. The sink in the bathroom was blocked , the pictures on the website were nothing like the real thing …possibly the worst room we have had , absolutely shocking 😮!! Can’t believe how bad it was , the smell of the room was rancid.

Wonderful place, wonderful staff, Sundown restaurant was great with excellent food.

Nothing at all.

The pool area was good

The play area overgrown with nettles

Staff were lovely. Property was quirky with lots of places to sit and eat, drink and relax inside and out. Private swimming which was pre bookable. Food was fantastic and they used their own produce where possible. Very clean everywhere and a 10 minute walk to the beach/town.

If we were to be critical, which is hard as it is a fantastic place, maybe updating swimming pool changing areas.