Reviews of Ruby Zoe Hotel London

Hey Jonas, Thank you for sharing your thoughts about your stay at Ruby Zoe. We're thrilled to know that you found your room spacious, clean, and quiet despite facing the street. It's also great to hear that you enjoyed the variety at breakfast. We strive to create a comfortable and enjoyable experience for all our guests, so we're glad we hit the mark with you. We look forward to welcoming you back for another pleasant stay in the future. Your Ruby Zoe Team

Hey Jonas, Thank you for sharing your thoughts about your stay at Ruby Zoe. We're thrilled to know that you found your room spacious, clean, and quiet despite facing the street. It's also great to hear that you enjoyed the variety at break… Show more

Hey Myrden, Thanks for sharing your experience with us. It's great to see that you've chosen Ruby Zoe for your stay on multiple occasions and found our location perfect. We understand your remark about not finding water in the rooms. As part of our Lean Luxury philosophy, we provide fresh drinking water in the Galley on each floor. This is a conscious choice to minimise single-use plastics in our hotel. We're glad you find value in your stays with us, and we're looking forward to welcoming you back many more times in the future. Your Ruby Zoe Team

Hey Myrden, Thanks for sharing your experience with us. It's great to see that you've chosen Ruby Zoe for your stay on multiple occasions and found our location perfect. We understand your remark about not finding water in the rooms. As p… Show more

Hey Anne-Marie, Thank you for sharing your review. We're thrilled to hear that you enjoyed our central location, our team's down-to-earth service, and found the bed super comfortable. Regarding the windows, we understand your need for fresh air. Due to security reasons, our windows cannot be opened. However, we've equipped all our rooms with a high-quality air conditioning system to ensure a constant supply of fresh air and maintain a comfortable temperature. We hope this didn't dampen your overall experience and we look forward to welcoming you back to Ruby Zoe for another comfortable stay. Your Ruby Zoe Team

Hey Anne-Marie, Thank you for sharing your review. We're thrilled to hear that you enjoyed our central location, our team's down-to-earth service, and found the bed super comfortable. Regarding the windows, we understand your need for fre… Show more

Hey Sam, Thank you for your detailed feedback about your stay at Ruby Zoe. We're thrilled to hear you found our location convenient and enjoyed our facilities. It's good to know you found our amenities like the tea and coffee stations helpful. We appreciate your constructive comments about the bath towels' placement. We've made a note and will certainly consider it as part of our ongoing commitment to improving our guests' experience. We regret to hear about the delay in your check-in and the inconvenience you faced with the room keys. We understand how frustrating this can be, especially since the keys needed reprogramming due to multiple bookings. It's unfortunate that you weren't informed about this, and we appreciate your patience. We're also sorry to hear about the lift. Our maintenance team is aware of the issue and has fixed it swiftly. We're glad, though, that our team was able to upgrade your room and that they could contribute to making your stay enjoyable. We hope that despite these hiccups, you still had a wonderful time in London, and we look forward to welcoming you back to Ruby Zoe in the near future. Your Ruby Zoe Team

Hey Sam, Thank you for your detailed feedback about your stay at Ruby Zoe. We're thrilled to hear you found our location convenient and enjoyed our facilities. It's good to know you found our amenities like the tea and coffee stations help… Show more

Hey Michael, Thanks for your review and for highlighting the cleanliness of our hotel - it's something we take great pride in at Ruby Zoe. Regarding your comment about the water in the room, we want to share that as part of our Lean Luxury philosophy, we provide fresh drinking water in the Galley on each floor. This allows us to keep our rooms clutter-free and focus on quality essentials at a great price. We understand your comment on the cost for bottled water and cans of Coke. We're always working on ensuring our pricing reflects the quality and value we want to offer. We appreciate your feedback and hope to welcome you back to Ruby Zoe in the future. Your Ruby Zoe Team

Hey Michael, Thanks for your review and for highlighting the cleanliness of our hotel - it's something we take great pride in at Ruby Zoe. Regarding your comment about the water in the room, we want to share that as part of our Lean Luxu… Show more

Hey Ebony, Thank you for your kind words. We're thrilled to hear that you enjoyed our modern, stylish atmosphere and found our team to be lovely and polite. It's wonderful to know that our unique blend of Lean Luxury and down-to-earth service resonated with you. We're already looking forward to your next visit. Your Ruby Zoe Team

Hey Ebony, Thank you for your kind words. We're thrilled to hear that you enjoyed our modern, stylish atmosphere and found our team to be lovely and polite. It's wonderful to know that our unique blend of Lean Luxury and down-to-earth serv… Show more

Hey Claire, Thank you for taking the time to share your feedback. We're thrilled that you appreciated our central location, the complimentary tea and coffee in our galley, and the good vibes at Ruby Zoe. We understand your comment about the lack of a fridge in the room. As part of our Lean Luxury philosophy, we forgo minibars in the rooms. Instead, we provide a Maxi bar in our Galleys on each floor, where you can find a selection of drinks and snacks. This approach helps us keep our rooms uncluttered and our prices down. We hope to welcome you back to Ruby Zoe soon for more good vibes and down-to-earth service. Your Ruby Zoe Team

Hey Claire, Thank you for taking the time to share your feedback. We're thrilled that you appreciated our central location, the complimentary tea and coffee in our galley, and the good vibes at Ruby Zoe. We understand your comment about t… Show more

Hey Stefanie, We're really glad to hear that you enjoyed your stay at Ruby Zoe. It's fantastic to know that our breakfast, central location, lounge and restaurant design, comfortable bed, and spacious bathroom all contributed to a memorable experience. Keeping our hotel clean is a top priority for us, and we're pleased that you appreciated our efforts. It's even better to hear that nothing negative comes to your mind. That's exactly what we aim for - a flawless and pleasant stay for each of our guests. We're looking forward to welcoming you back for another great stay in the heart of Notting Hill. Your Ruby Zoe Team

Hey Stefanie, We're really glad to hear that you enjoyed your stay at Ruby Zoe. It's fantastic to know that our breakfast, central location, lounge and restaurant design, comfortable bed, and spacious bathroom all contributed to a memorabl… Show more

Hey Megan, Thank you for taking the time to share your experience at Ruby Zoe. We're over the moon to hear that you appreciated our fantastic service, brilliant location, and cleanliness. It's also wonderful to hear that our reception team was able to smoothly handle your early check-in. They are indeed awesome and always ready to go the extra mile to ensure our guests have the best possible stay. We're thrilled that you had such a positive experience, and we can't wait to welcome you back to Ruby Zoe soon. Your Ruby Zoe Team

Hey Megan, Thank you for taking the time to share your experience at Ruby Zoe. We're over the moon to hear that you appreciated our fantastic service, brilliant location, and cleanliness. It's also wonderful to hear that our reception te… Show more

Hey Ivan, We're thrilled to read your positive feedback. It's great to hear that you appreciated our prime location in the heart of Notting Hill, our design, and fittings, echoing our Lean Luxury philosophy. We're also delighted that you found Ruby Zoe to be great value for money. We're grateful for your kind words and we can't wait to welcome you back and continue providing an excellent experience. Your Ruby Zoe Team

Hey Ivan, We're thrilled to read your positive feedback. It's great to hear that you appreciated our prime location in the heart of Notting Hill, our design, and fittings, echoing our Lean Luxury philosophy. We're also delighted that you f… Show more

Hey Vandana, Thank you for sharing your thoughts on your stay at Ruby Zoe. We're pleased to hear you appreciated our central location in the vibrant area of Notting Hill. We understand that you found the rooms a bit small. As part of our Lean Luxury philosophy, we design our rooms to be compact yet comfortable, focusing on the essentials. However, if you prefer a bit more space during your next stay, our WOW or LOFT rooms could be a great alternative. We value your feedback and hope to have the opportunity to welcome you back in the future. Your Ruby Zoe Team

Hey Vandana, Thank you for sharing your thoughts on your stay at Ruby Zoe. We're pleased to hear you appreciated our central location in the vibrant area of Notting Hill. We understand that you found the rooms a bit small. As part of our… Show more

Hey Kate, Thanks for sharing your experience at Ruby Zoe. We're thrilled to know that our central location hit the mark for you and that you had a good breakfast to kickstart your day. We're delighted there were no negatives during your stay. That's exactly the kind of smooth and enjoyable experience we aim to provide. We appreciate your feedback and look forward to your next visit. Your Ruby Zoe Team

Hey Kate, Thanks for sharing your experience at Ruby Zoe. We're thrilled to know that our central location hit the mark for you and that you had a good breakfast to kickstart your day. We're delighted there were no negatives during your s… Show more