Reviews of Radisson Blu Hotel, Durham 4 stars

The location of the hotel is brilliant. Walking distance to and from everything is a short walk. The hotel staff are really helpful and friendly.

The temperature in the room made it very difficult to sleep. I dont know what happens to rhe air con on a night but we weren't able to turn it up properly to cool down the room. We were soaked in sweat and far too hot. The beds in the Spa are like sitting on concrete. I wished they'd invest in some decent ones. They're wooden boards with a very very thin layer of rubber. We were in the spa for 4 hours and not once did anyone come round with a mop to mop the floor. It was so slippy even with my own flip flops on with good grip. There was signs saying slippy floor but I think this is an accident waiting to happen as I saw several people slipping. The jacuzzi chlorine was far too strong that we had to get out. Our eyes were bright red and watering. I started coughing at one point. This also needs checking. Like I said I 4 hours we saw nobody pool side which was alarming. The jacuzzi was also dirty covered in foam from people's creams etc and didn't smell very pleasant. This should be checked whilst in operation. We mentioned it to staff in the spa but they didnt seem bothered. Ive been to this hotel a few times but this was the spa experience wasn't great then the heat in the room during the night.

Although lovely hotel room with a river view...staff great...food excellant

We were upset with a couple things....room was lovely but bed was 2 put together and of different lengths...we could not use pool and facilities due to it all being closed for a private function and this was why we chose this hotel for our wedding night...and we wernt informed of this so very disappointed and will probably choose different hotel next time would of been an excellent place

Its position near the centre. It’s eco stance.

Lots of steps to the centre would be difficult for some people.

This is the second time staying here, 1st was 6 years ago and the staff and position is great.

Our room was cold, our sink didn't run away and the most disappointing was breakfast was cold so not good for a 4☆ hotel not worth the money.

Everything it was superb across the board

all of it

Good position in Durham city centre.

The air conditioning was just to cold in both the bar and the restaurant.

Convenient location, comfortable beds and good breakfast.

Noisy rooms.

Cleanliness and view

The noise, waiting for robes I’d had to hire, couldn’t contact reception from my room, keycard continuously wouldn’t work for lift.

Great room with a view, breakfast fab, comfy bed

Check in had to be at 2 pm, by that time there was a really long queue, could have let people check in 20mins early and just say room not available until 2pm to try to stop the huge queue

Everything about the raddison was beautiful the staff the facilities and the food.staff so friendly

You can't not like the raddison

Clean and spacious rooms

They didn’t provide a bed for our son and sofa bed wouldn’t pull out he had to sleep in with me despite asking several times for one

The bed was comfy

Pool was smaller than expected the toilet was left with smears under the seat so it wasn’t very nice

Very clean and comfortable. Excellent location.

Reception staff were very helpful as were the bar staff and the spa staff, I had noticed a few england roses signs around the hotel lobby and was pleasantly surprised to learn they were staying at the hotel ready for the World Cup starting. If they weren’t wearing their hoodies you wouldn’t have noticed. I spent a lot of the time searching if I had spotted one. All in all a brilliant stay and the breakfast was beautiful too

There was a bit of miscommunication when we ordered our food on the night time but that’s the only downside to a brilliant stay