Reviews of PAVILION ROOMS AT NO. 26 3 stars

Different. Brilliant. Cosy. I loved it; It's great!

Nice bathroom

Horrendous mattress and bed - worst attempt at sleep I’ve ever had

The bed was comfortable, the room was cosy and it was nice to be at a distance from other rooms, when the door was shut we were in our own bubble.

V helpful staff helping me with my bag to take downstairs and to room and at check out. Organised for extra fan as it was sweltering hot in the room. Advised window could be opened which I did. Bathroom was tidy as was everywhere. Shower was lovely. Very good cleanliness standard.

The kettle. The cord wasnt long enough to actually pour the water so you had to unplug it every time as it wouldn't reach the socket behind tv and could only go behind the cupboard which I had to move about to plug it in and out which was a pain as I have mobility issues. The handle on the door to the cabinet came off in my hand when used to open the door. Popped it back in but obviously not practical to use. The room was much smaller than anticipated from the images.

Small stuffy room but bed was ok and the bedroom and bathroom were clean. Kettle hard to use and power points limited. Staff polite.

Very dark room and light bulb was gloomy too.

None

It smells, no ventilation, uncomfortable bed, tiny room, no milk or cream. In short, we couldn’t wait to leave.

Decor was ok. Location was ok for my needs.

The booking for pavilion rooms was a lie this is not the hotel I stayed in. When I arrived the door at pavilion rooms was locked. I called the number and was told to come to the door further down which was the entrance to the Four star hotel advertised on booking.com with a bad rating. The room was in the basement with poor natural lighting. The room was cluttered with too much furniture giving no room to stay comfortably. The mattress on the bed was worn and extremely uncomfortable. Pillows were flat and poor quality. The bed had only a sheet with no temperature control in the room led to a cold nights sleep. A small towel was provided and a towel for the floor in the bathroom on entering the towel was on the shower tray and wet. Tea and coffee are provided with a cup but there is no milk. WiFi is available and free of charge but it is very slow. Sign on the rear of the door at the Four star hotel states if you leave valuables in the room and they are stolen they take no responsibility for this! Not what you expect from hotel.

Despite the dark bedroom space, bathroom very clean and tastefully decorated and shower had a good pressure/temperature. Only negative was that shower floor towel was wet prior to use, not sure if there was a shower tray leak or not, but did not effect usage.

Room had very dark decoration, with quite a few antlers on display (!). Very small bedroom space, but only staying overnight so not a big issue for me on this occasion. Also tv ariel was broken so no signal, but did not need ito use it on this occasion.

The hotel is lovely, it’s like stepping back in time, beautifully decorated with antique furnishings and nic nacs.

The bathroom/ shower room was tiny, however it was not an issue.

The hotel is quite close to Paddington station, and Edgware tube. It is in a nice and safe part of London, and it is close to Hyde park for a nice stroll. The staff are trying their best, but the hotel needs tlc. The bathroom was the best part as the tiled decor is lovely, and the room is prepared to a professional standard.

Not being able to take the key out with you is bizarre, and the first time I encountered that level of security. I also thought the decor in the room is out of the 1940's. The wood furnishings would have been perfectly acceptable in a shabby chic kind of way but the olive green walls and ceiling feel like a prison. It is a dark room that is poorly lit and the shower had no hot water. The radiator wasn't on when we came back at night and the room was freezing. The 10 tog duvet was insufficient for the room temperature and we slept in coats. I would not wish to stay here again. There was no milk sachets to serve milk so I wonder why they bother giving you tea and coffee.

I liked The design of The room . It was warm

Not the room i booked, the bed was very hard and way smaller than i asked/paid for. Very uncomfortable. The room was very very hot, and i was told that the heat is either on max or completely off.🤨 Otherwise its an okay room for a small trip to london.

Room was lovely, very tidy, small but had everything we needed for our stay

n/a

Location very good for me.

No heating in bathroom..to much furniture in room couldn't move around much..

Situation and the helpfulness of the staff.

No milk for coffee. Not a fork. Mugs for coffee but no wine glasses.