Very close to Paddington Station and Lancaster Gate Station. Hyde Park very close for a nice walk. Paddington is lovely, so nice and clean. Lovely area for brunch and coffee. Staff here were very friendly and helpful. Bedroom was what you would expect for London, small but had everything we needed. Bathroom was lovely, very big and powerful shower.

Stayed in August 2025

The hotel charges £25 per night to use a cot if you have a baby with you. This price is ridiculous for simply using a cot. We stayed for 5 nights so saved ourselves some money and bought a brand new cot from Argos for a fraction of the price we would’ve paid otherwise

Hotel was nice, clean and modern and in a great location to travel around the city easily.

Stayed in August 2025

Nothing. We didn’t expect too much for the overnight price but all exceeded our expectations.

Convenience to train station, great value for money in London- we just needed a room to sleep, staff were so welcoming and friendly- felt safe, comfy bed and great bathroom. All newly refurbished I think? Dropped our bag off and returned about 11 pm and bag in room waiting got us. Lovely walk to Kensington Gardens and into town. Great cafes nearby for breakfast.

Stayed in August 2025

Could do with a mirror above dressing table

Convenient clean and friendly staff

Stayed in August 2025

Nothing. There were no hotel facilities other than a small check in area and my room but that is exactly what I wanted.

This was amazing value for money. A newly appointed room, all to a good standard. Quiet and comfortable. Five minutes from Paddington station. All staff I met were polite and helpful. I would stay again.

Stayed in August 2025

No lift so stairs difficult with large bags ;but staff helped

Near Paddington train station,close to restaurants and Hyde Park the room was big and comfortable

Stayed in July 2025

The shower floor is very slippery when wet, it needs a rubber mat for safety

Refurbished, clean, has all necessary facilities

Stayed in July 2025

The window glasses are thin, you can hear all the noises from outside. The stairs are narrow, which is not a big deal. But as I had an injured ankle, I did request for a lower room but that was not met. However, I believe we did end up in a bigger room, so that made up for it.

We were on the top floor. The room was spacious and new. It has a parquet flooring, not carpet (very important decision factor for us). The reception guys were helpful. We met three different ones at different times during our stay. The location is great, just a few mins from Paddington station as well as to Hyde Park.

Stayed in August 2025

The room we had was next to the reception. We could hear every sound. People passing by, phones ringing, conversations. It wasn’t a bother until morning.

The location was great as it was a walking distance to public transport and ubers can easily stop nearby. The room was new refurbished, it was clean and new and the aircon was working amazingly (especially during the tine we went in the summer). Staff were friendly too.

Stayed in August 2025

There was a little hair I found on the towels provided by the hotel which I know is easily done when washing, but it wasn’t very pleasant.

Great price, great location, stylish facilities. A really good stay.

Stayed in August 2025

Nothing was great. Shame fully booked for next week. Was on ground floor so no stairs to navigate either.

Location great, rooms very good with sockets near bed and modern decor.

Stayed in August 2025

It was a shame that there were some stains on the bedsheets. The rest of the room was very clean, so we think this was an oversight and hope that it will be corrected for future guests.

The staff were really friendly and helpful, and it's a fantastic location close to Paddington. The room looked exactly like the photos. The bathroom was very clean and modern. It had everything you need for a base to explore London.

Stayed in August 2025

The window is not noise canceling

Stayed in July 2025

The room was on the 4th floor and negotiating the very small landing with bags was annoying and a little inconvenient.

The room was very nice, with a comfortable bed, excellent bathroom, and excellent overall vibe

Stayed in July 2025

1) This hotel felt expensive for a small room. 2) There weren't many amenities considering the price tag (just tea and coffee). There’s a £20 per hour charge for late check-out, even when requested. We were told (positively) that we still had 11 minutes left, though it did give the sense that we needed to be out promptly to avoid a fee. 4) Similarly, there is a £100 call-out fee if you need a replacement key after 9 pm (this was stated on a sign at reception). 5) Similar to other reviews, my mum noticed that her shower door didn't close fully causing flooding. 6) There's a NOX hotel nearby who also uses NOX Paddington's reception - felt confusing (I and other guests waited at the wrong hotel).

1) I booked two double rooms for my mum and I and we both liked our rooms. 2) The rooms has hot water and air-conditioning. 3) The Wi-Fi worked well. 4) It's in a great location. 5) The room felt clean. 6) The hotel is close to the tube, Paddington train station, lots of restaurants and St. Mary's hospital. 7) The receptionist (Biplop) was present and keen for guests to leave a review.

Stayed in July 2025

An option for breakfast

Perfect location. Very friendly staff. Nice, modern rooms.

Stayed in July 2025

Air conditioning a bit too cold, not able to decrease it. Neighbours made a lot of noise one night.

Great location!

Stayed in July 2025

Bed is a bit small for high people.

Helpful staff, very close to Paddington station, clean room.

Stayed in July 2025

I was placed on the 3rd floor which meant a lot of narrow stairs. But staff did take my luggage up and down for me.

Excellent location with the most helpful staff. The room was clean and well-equipped.

Stayed in July 2025

More flexibility with check-in/check-out times

The location is excellent! Very close to two tube stations, Hyde Park and restaurants.

Stayed in July 2025

Rooms a little small

Location

Stayed in July 2025

Staff were excellent, lovely and clean, great location

Stayed in June 2025

The member of staff on the Friday who kept insisting the air-conditioning was working when it clearly wasn't.

Call out to Alisha who sorted out a change of room as our air-conditioning wasn't working (on one of the hottest days of the year).

Stayed in June 2025

Only one criticism and that being that on our arrival at 2.15pm we were told we had to pay an extra 20 pounds to go up to the room 45mins early. The first time in a month of traveling in Europe that we'd come across that. We were able to leave our bags until after 3pm but we thought itwas rather greedy to request more money.

Newly renovated hotel with tastefully furnished room. It was in a perfect location just down from Paddington Station but not on the main busy street. We walked around the area and found some nice pubs, cafes and restaurants and also took a walk in nearby Hyde Park.

Stayed in June 2025