Reviews of Malmaison Manchester 4 stars
Piccadilly, Manchester, M1 3AQ, United Kingdom

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewExcellent location, great rooms. Great view
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewJust a short walk to Manchester Piccadilly train station, and easy stroll into main shopping area/Northern Quarter etc. Couldn't fault it for location - was making way to the Etihad, easy to jump on/off tram or just walk it. Funky decor, quiet room, but bar area seemed lively (was travelling alone, and opted to just buy some nosh from Sainsbury's opposite and dine solo in the room but next time would feel comfortable enough to head to the bar or brasserie - although it did look a bit expensive)
An earlier check in time would have been handy - was 3pm check in and train arrived at 11.30 so ended up paying to leave bag at station which added to costs.
Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe bed was the worst I have ever slept in felt cheap and as such could feel every spring.
The bed and lack of interest when it was mentioned on check out.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewSpotless, great facilities and friendly staff.
Noisy maintenance at 8am. Not being able to open windows.
Hi, Thank you for your feedback. We hope to welcome you back soon! Love Mal x
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThey had Gluten Free options available.
Hi, Thank you for your feedback. We hope to welcome you back soon! Love Mal x
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation good
Lights didn’t work in room on arrival but front desk sent someone up to fix promptly. TV of adjoining room must be mounted to wall behind headboard as could hear it word for word till about 2am, paper thin walls. Wet room wasn’t draining which meant toilet was in a lake of water after a short shower?
Hi Dan, Thank you for your feedback. I am sorry to hear you was kept awake until 2am. If you would like to discuss this any further please feel free to contact us directly. Thanks Mal x
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe check in process was really easy and I love being able to trade in the room cleaning for a drink voucher as it was only two nights and I don't really need to have my room cleaned in that short a visit.
Hi, Thank you for your great feedback. We hope to welcome you back soon! Love Mal x
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewHad a meal 1 between us £43 ! Extortionate ! Won't stay again !
No opening window in the room , hubby has copd , &needs fresh air
Hi Peter, Thank you for your feedback. If you would like to discuss your experience any further please feel free to contact the hotel directly. Love Mal x
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewVery clean, friendly staff and the room was absolutely beautiful
There wasn’t anything I didn’t like about the hotel
Hi Zoe, Thank you for your feedback. We hope to welcome you back very soon! Love Mal x
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe hotel was quirky but clean and very comfortable. It was lovely to stay somewhere that was a little different, not standard beige walls! It was 2 mins walk from the station and a 10 min walk into the city centre.
Hi, Thank you for your feedback. We hope to welcome you back very soon! Love Mal x
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewFabulous hotel and very reasonably priced for the location.
N/A
Hi, Thank you for your feedback. We hope to welcome you back very soon! Love Mal x
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewClose to the train station and amenities
Decor is dated, beds were not comfortable. Also a lot of street noise late at night. Room was very dimly lit
Hi, Thank you for your feedback. I will ensure your feedback is passed on to the relevant department. Love Mal x
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewBreakfast was lovely and lots of choice
N/a
Hi, Thank you for your feedback. We hope to welcome you back very soon! Love Mal x
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat location. Staff always very helpful. The room was spacious and well equipped and cleaned daily, supplying fluffy white towels which were great. Any bin rubbish was removed and bathroom was clean and tidy... (Thank you to house keeping) . Breakfast staff were delightful and very accommodating. They were very attentive to replenish the food/fruit despite one of the coffee machines being out of order. Which caused a bit of a long wait in a queue.
Hi Maria, Thank you for the lovely review, we are so glad you enjoyed your stay and hope to see you again soon. Love Mal x
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation is great! Close to train station and other amenities. Room was nice, simple and chic. Staff offered to hold our case whilst we waited to check in (we were early) so we could explore Manchester and also when we checked out until we were ready to travel home.
The pillows were very soft but lumpy, almost felt like my head just fell through bit to the mattress. Also the room was very stuffy, but when I turned the cold air on it went too cold, I couldn't work it out for in between.
Hi Catherine, Thank you for the lovely review, we are sorry the pillows were not to your liking. We can provide alternative to the feather ones if required. We are so glad you enjoyed your stay and hope to see you again soon. Love Mal x
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewCan't speak highly enough! Loved this hotel! Excellent staff, food, ambience! Will definitely return.
Hi Janet, Thank you for your great feedback! We hope to see you again soon. Love Mal x
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel. Loved the overall design
Not any wet rooms for my limited mobility mum.
Hi Nicola, Thank you for your great feedback! We hope to see you again soon! Love Mal x
Reviewed: 26 August 2025 · Stayed in August 2025
Verified review