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Reviews of Malmaison Manchester 4 stars

Piccadilly, Manchester, M1 3AQ, United Kingdom

#61 of 119 hotels in Manchester

Guests' Choice

Review score

Based on 5289 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 29 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    An earlier check in time would have been handy - was 3pm check in and train arrived at 11.30 so ended up paying to leave bag at station which added to costs.

    Just a short walk to Manchester Piccadilly train station, and easy stroll into main shopping area/Northern Quarter etc. Couldn't fault it for location - was making way to the Etihad, easy to jump on/off tram or just walk it. Funky decor, quiet room, but bar area seemed lively (was travelling alone, and opted to just buy some nosh from Sainsbury's opposite and dine solo in the room but next time would feel comfortable enough to head to the bar or brasserie - although it did look a bit expensive)

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Would definitely stay again
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy maintenance at 8am. Not being able to open windows.

    Spotless, great facilities and friendly staff.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    They had Gluten Free options available.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Perfect for what I required
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Breakfast was lovely and lots of choice

    Stayed in July 2025

  • Reviewed: 27 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Staff always very helpful. The room was spacious and well equipped and cleaned daily, supplying fluffy white towels which were great. Any bin rubbish was removed and bathroom was clean and tidy... (Thank you to house keeping) . Breakfast staff were delightful and very accommodating. They were very attentive to replenish the food/fruit despite one of the coffee machines being out of order. Which caused a bit of a long wait in a queue.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows were very soft but lumpy, almost felt like my head just fell through bit to the mattress. Also the room was very stuffy, but when I turned the cold air on it went too cold, I couldn't work it out for in between.

    Location is great! Close to train station and other amenities. Room was nice, simple and chic. Staff offered to hold our case whilst we waited to check in (we were early) so we could explore Manchester and also when we checked out until we were ready to travel home.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not a big issue but in the room there is a mirror with inbuilt lights which you can adjust the lighting as you please. I liked it and much easier to do make up but the “on” or “standby” button does not switch off. If you are light sensitive or prefer sleeping in total darkness something should be provided to cover that. When I realised that it’s doesn’t switched off. It was already midnight. Really no point telling the staff at that point. Just placed the menu book infront of it. Did the trick. Overall, I thought room was abit dusty on desk and on the shelves but otherwise fine.

    Location was great close to the station. Staff were friendly and helpful.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    The stay was excellent as always and we were well looked after. I look forward to returning soon...
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some undesirables at the bar on Sunday night who weren’t pleasant to be sat next to. You could cut the tension with a knife. There seemed to be an ongoing argument with the two ladies on duty in the bar.

    I’ve stated many times in the past … I loved the excellent check in staff especially the gorgeous girl who upgraded us from a twin to a double. I loved the new decor too.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Great location for a short city break, right in the middle of all the best attractions.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is really good the quality of ingredients is very good and the staff were all very friendly and helpful.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Great location and comfortable hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Overall everything was great, the only thing that could do with improving is the gym facilities. The equipment was very old and felt crammed in a used room.

    The staff were friendly and helpful, able to check in early which was great. Room was a good size and the bed very comfortable, everything was very clean. Location was perfect for the station and Canal street and still very quiet (I was on L5)

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Snall

    Clean

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    A comfortable stay
    • Leisure trip
    • Couple
    • Club Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    There isn't really a good view here in general due to the location, so paying extra for a corner suite was a bit lacking in views, but it was quieter. The windows aren't able to be opened at all either, which is fine, but I'd like to have known about that.

    We enjoyed how close it was to everything as well as the darker and more unique style of the hotel. The staff were extremely friendly and helpful. We were able to store bags before and after checking out, which helped so much. The bed was comfy, and the room was spacious and clean. We went for Pride and felt very welcomed and comfortable. The hot breakfast was also fantastic. We really enjoyed it.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Stylish hotel in handy location near station, great staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Ridiculous price of breakfast.

    Great location, stylish rooms, friendly staff.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    Pleased
    • Leisure trip
    • Family with young children
    • Club Twin
    • Stayed 1 night

    Breakfast service was slow. Staff were amazing but they were clearly understaffed.

    Clean and large room. Super shower.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely hotel, nice rooms, good location and great staff

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    When I asked for more milk they were a bit hardpressed

    Room was lovely

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    Very nice. Very helpful. Would def recommend
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All was good

    Great location. Really central. Very nice room. Very helpful staff

    Stayed in July 2025

  • Reviewed: 22 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t feel as premium as usual malmaison hotels; felt like a party venue, full of daytime drinkers

    Proximity to town (we stayed for a concert)

    Stayed in July 2025

  • Reviewed: 21 August 2025

    9.0
    👍 all good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    👍 all good

    👍 all good

    Stayed in August 2025

  • Reviewed: 20 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Location good for trains station

    Stayed in June 2025

  • Reviewed: 20 August 2025

    8.0
    Busy
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was cool

    Style

    Stayed in August 2025

  • Reviewed: 20 August 2025

    7.0
    Worthwhile checking out this hotel.
    • Business trip
    • Solo traveller
    • Corner Suite
    • Stayed 1 night

    I'm keen on marmalade with my toast.

    Friendly and helpful staff.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Really pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mould in bathroom

    Very modern

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Malmaison
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The gentleman on the desk in the evening was a little rude. I dont think he spoke English very well. Room windows do not open and the air conditioning made me really stuffy - not sure if it was due to dust. General area of piccadilly is quite rough.

    Comfy bed, fridge, hairdryer and iron/ ironing board. Good location if you will be travelling in and out of Manchester Piccadilly train station. Really nice breakfast.

    Stayed in August 2025

Showing 1 – 25

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