Reviews of King Cross Collective - By Aura Stays

They don't have equipments for cooking like plate, spoon, fork and so on.

The bathroom are higher than the room that will make water fall down. And doesn't have washing machine.

Where to start? Hahaha. This room u see in the pics with the bunk beds wasn’t the room we got. We have 2 kids (12 and 10) and they had to sleep on a tiny sofa bed which would barely fit 1 person LMAO. I asked to change the room and we got told that it wasn’t gonna happend and as the place was fully booked. BTW ON ARRIVAL (15 mins before check in time) the room was NOT ready. I had to personally go downstairs finding the cleaner (a lovely Mexican dude which was very helpful I need to say) to get the room cleaned . In all of this bare in mind that the building is a converted pub so stairs are extremely narrow (my husband fell down the stairs - he didn’t get hurt lucky). When u enter the building u get into a Silent Hill kind of hallway.. very dusty and full of the most absurd cr** and smelling like fags. So no reception, no nice entrance. It was like the pub from “28 days after “ . We left to give the cleaner the time to clean the room. We came back and a pillow was missing. I contacted the property and asked for a pillow: denied. Had to give my pillow to my daughter and I slept on the tiny cushion on the bed (the square ones). Went to take a shower before bedtime after a whole day out & surprise : the coldest water ever. So not hot water for the entire stay. I still don’t know wheter to laugh or cry but the price was really good. I guess u truly get what u pay for.

THE POSITION. It is close to the bus stations and you can easily reach each direction. Very close to Camden. And THE PRICE.

Nothing

Firstly no kettle, I reported to management but they did nothing about it. Flies everywhere, window doesn’t open. Secondly, a guy entered our room on the second day when we were out of the premises, upon arrival at 5pm, we found our door open. The man approached our door, stating he was part of the management team. We straight away asked him if he had entered in our room while we were not there. He apologized and stated he did but to use the only microwave in the building. We expressed our concern and frustration over this matter, we go into our room to find that he had his food still warming up in the microwave. Mind you, this was a service that we payed for privacy. He brings a kettle with no plug socket for it, as I request him to find it and come back. I check my belongings to find a bag of coins that was in my bag to go missing. I checked everywhere and couldn’t retrieve it. The man never returned back to the room, so I contacted management who shut it my face and never provided any information or support and stated that they only had a cleaner come in at 11am and that there is only CCTV at the entrance. Mind you, you’re basically paying for your health and safety and security to be breached. I CALLED THE POLICE AND MADE A CRIME REPORT. As I couldn’t get the number or details who the hell entered our room when we wasn’t present. PLEASE DO NOT STAY IN THIS PROPERTY FOR YOUR SAFETY

Bed is nice,.space is just enough for 2 people.

No hot water,.it says on the site on the facilities there is a fan but there’s none.Then I discovered before we checked out as I was cleaning the rubbish there were like rat bites on the plastics of trash.

Absolutely filthy wouldn't leave a rat there , didn't stay shower didn't work windows broken or non existent. The worst ever.

Anything it was filthy

Nothing it was absolutely disgusting I wouldn’t pay a £10 a night to stay there. This place should be closed down not fit for purpose the cleanliness of the room was not to Standards

The main entrance was like it been bombed full of dust rubbish smell of smoke no signs to direct you to the rooms Walked into the room the smell of smoke, pubic hair in the shower full of mildew Lumps Poo in the bottom of the toilet. No mirror in the bathroom, to small Half used shower gels in bottles No hot water from the shower. Found several flees on the mattress. Most of all I didn’t feel safe. I stayed for at least 10 minutes I have reported this and they said they would get back to me. Still no reply to my messages, looks like I won’t be getting my money back. I had to book into a travelodge for double the price but better quality standards and felt safe. Feel free to ask me if you would like a video of what I found

Nothing

It’s a squat - it’s unsafe and a joke , looks like a crack den

It was an ok location the cleaner was worth his weight on hold very very friendly

The room was not ready upon arrival so we were moved to another room with a seperate washroom up a set of stairs, my daughter is 9 years old!! I told them it was unacceptable and they told us we would have to stay in that room.overnigjt until they cleaned original room next day. I refused and found the cleaner who happily cleaned out the room thoroughly and quickly so we were delayed 2 hours check-in into our room.i was not happy and reported the bad service

The rooms were comfortable

The entrance

Nothing

Extremely Disappointing Experience – Avoid if You Value Your Money and Comfort This was by far the worst place I’ve ever stayed. The room had multiple serious issues: there was no running water in the bathroom, the windows didn’t open, and the curtains failed to cover the windows properly—compromising both comfort and privacy. I initially booked for 10 days but was forced to leave after just 3 and move to another hotel due to the poor conditions. Despite repeated attempts to contact the property manager via calls and emails, I received no response. The lack of support and basic amenities made the entire experience incredibly frustrating. Save your money and stay elsewhere.

The staff were super receptive and got back to me quickly with any requests or issues, so I was pleased and pleasantly surprised with that! The bed was comfy, we requested extra pillows and got plenty, location was pretty good.

The shower temperature was broken, it was either boiling hot or ice cold. There was no extraction in the bathroom so the whole room smelt damp and yucky. We were able to use the communal bathroom so that was good! There was no air conditioning in the rooms, the rest of the place was nice and cool but the bedroom was very hot and the windows wouldn't open at all. I do think the price was far too steep for what we got.

the bed was super comfortable. the area is quiet. when messaging questions, they reply quickly and door codes were sent promptly making getting in easy.

its a little hard to find, could do with a proper sign up rather than just the bit of paper on the door. the bathroom was tiny and had to have the door open to be able to turn around in there.

nothing

My friend and I booked this property through Booking.com to attend a festival, and the experience was nothing short of a nightmare. From the moment we arrived, it was clear the listing had been completely misrepresented. The hotel looked nothing like the photos online. There was no air conditioning or even a fan available, despite a severe heatwave that week, making it extremely uncomfortable and nearly impossible to rest. The room layout was bizarre and impractical, with zero amenities provided. We were immediately greeted by a long, continuous trail of ants crawling all over the floor, walls, and even near the beds. The lack of cleanliness and basic hygiene was shocking. But things got significantly worse. On our second night, while attempting to clean the bed ourselves, we discovered three bed bugs crawling on the mattress and, horrifyingly, a used butt plug under the bed. At this point, we had no safe or clean place to sleep — and it was already 2am. We reached out to the owner immediately to explain the severity of the situation, but their response was appallingly slow. They showed no urgency, no empathy, and no real effort to help. We were left stranded with nowhere to sleep, and no one would answer our calls. Replies took hours, and any kind of assistance was constantly delayed or dismissed. Despite our clear distress and the serious hygiene issues, they refused to offer us a different room or alternative accommodation, claiming they were "fully booked." As if that wasn’t enough, there was also a so-called “bar” area on the property that looked completely abandoned and unsafe. It was filthy and cluttered with dangerous, exposed wiring hanging from the ceiling, broken equipment, and various sharp or hazardous objects lying around. This space was easily accessible to guests and felt like a serious health and safety violation.

Nothing, do not recommend

Tiny room, shower gel provided was a USED original source tea tree shower gel (literally less than a quarter of a bottle, only 2 rolls of toilet paper given, not even a toilet brush provided. NO VENTILATION AT ALL. No bin in the bathroom, where were sanitary items meant to go?? Windows DO NOT open we had to go and buy a fan, complained and no help was given at all, my message was ignored when asked if they could provide a fan - during a literal heatwave, we had travelled with an autistic family member who had a meltdown on day 1 due to how stuffy the room was, they also gave us the WRONG room number so we had to contact several times just to get the correct information, calls were not being answered they would only message. Spoke to another person staying there too who said their room had BED BUGS. We had to do a thorough check before we could even sleep, not to mention this is on top of what looks like an abandoned pub

The bed was comfy

The broken glass windows in the room was unsafe and the bathroom had no window.

Comfortable bed

No kitchen facilities as it is all being renovated - this should be said when booking. Dirty men’s underwear and used tissues on the floor of our room when we arrived A lot of bugs

I liked that I was only here for 2 nights. If everywhere wasn't booked up because of a festival I wouldn't have stayed.

Booked a room with private bathroom. Was given a tiny room without one and a window that didn't open. Was like a sauna. Was then put into a room with private bathroom and it hadn't been cleaned from the previous. I had to take the bedding from the first room make the bed myself and buy towels. And the Was no light in the bathroom and had to use phone torch. And is NOTHING like the pictures. Have to say its the worst place I have ever stayed in and I'm a builder who has stayed in many cheap places over the country but this one wins as the worst

I don’t like pro style

Too much dirty and not clean

Absolutely nothing was okay because they called and cancelled our stay a few hours before check in

Nothing

Location was pretty good. It was about a 15 minute walk to kings Cross or Camden Town.

Was hard to locate due to no number or name on the building. Just looked like a closed down pub. I was expecting a shower in my room as advertised but it was a shared bathroom with everyone else located separately on a stairwell in the main corridors. It also had a broken window which wouldn’t close so people could see in. One other thing was you can’t open the windows in your room as they were painted shit so was very hot.