Hodnocení – Hampton by Hilton London Waterloo 3 hvězdiček

Dear Hana, Thank you for your kind comments regarding our location and breakfast—we’re delighted to hear you enjoyed both. It’s also great to know the nearby amenities added convenience to your stay. We appreciate your feedback regarding the availability of tourist information and the level of support from our reception team. Your comments are very valuable, and we’ll certainly take them on board as we work to enhance the experience for all our guests. We’re currently reviewing how we can provide more helpful local resources, including maps and travel recommendations, and will reinforce the importance of proactive guest support with our front desk team. We hope to have the opportunity to welcome you back and provide an even better experience next time. Warm regards, Charley Moore Front Office Manager

Dear Hana, Thank you for your kind comments regarding our location and breakfast—we’re delighted to hear you enjoyed both. It’s also great to know the nearby amenities added convenience to your stay. We appreciate your feedback regarding… Zobrazit více

Dear Marek, Thank you for your great review! We're so happy to hear that you enjoyed the breakfast and found the location perfect for exploring. We hope to welcome you back for another fantastic stay soon! Kind regards, Umisha Varsani Reception Manager

Dear Marek, Thank you for your great review! We're so happy to hear that you enjoyed the breakfast and found the location perfect for exploring. We hope to welcome you back for another fantastic stay soon! Kind regards, Umisha Varsan… Zobrazit více

Dear Katerina, Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We regret the delays at breakfast, the issues with the safe, and any lack of attentiveness from our team. Your comments are valuable, and we will be addressing these concerns with our staff to improve our service. We appreciate your stay and hope for the opportunity to provide a better experience in the future. Kind Regards, Umisha Varsani Guest Service Manager

Dear Katerina, Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We regret the delays at breakfast, the issues with the safe, and any lack of attentiveness from our team. Your comments ar… Zobrazit více

Dear Marta, Thank you for sharing your feedback! We're delighted to hear that you appreciated our convenient location, great value, and cleanliness. It's wonderful to know that our hotel suited your needs for exploring London. I’m sorry for any inconvenience caused by the deposit process. It is a standard policy, but I understand how it could have been clearer in advance. If the deposit has not yet been returned, please feel free to reach out, and we’d be happy to look into this for you. Additionally, we appreciate your comments about the bathroom sink, and we’ll take this into consideration for future improvements. We hope to welcome you back again soon! Kind Regards, Charley Moore Front Office Manager

Dear Marta, Thank you for sharing your feedback! We're delighted to hear that you appreciated our convenient location, great value, and cleanliness. It's wonderful to know that our hotel suited your needs for exploring London. I’… Zobrazit více

Dear Eliska, Thank you for your wonderful review! I'm delighted to hear that you appreciated our great location within walking distance of Big Ben and close to the city center. It's great to know that your family enjoyed the breakfast and found the nearby grocery stores and restaurants convenient. We also strive to provide easy access to essential items right in the hotel, such as adaptors for British sockets, to make your stay even more comfortable. As for the refundable deposit of a minimum of £30, this is a standard procedure to cover any incidental costs and is returned upon check-out if not used. We hope to welcome you back soon! Best Regards, Umisha Varsani Guest Service Manager

Dear Eliska, Thank you for your wonderful review! I'm delighted to hear that you appreciated our great location within walking distance of Big Ben and close to the city center. It's great to know that your family enjoyed the break… Zobrazit více

Dear Katerina Beranova, Thank you for your feedback. We're glad to hear that you enjoyed our staff and breakfast, but we're sorry to learn that some aspects of your stay were disappointing. We apologize for the view and the issue with the undivided beds, especially since you had requested these in advance. Your experience doesn’t reflect the standard we strive to provide, and we'll be addressing this with our team to ensure better service in the future. We hope you’ll consider giving us another chance to make things right on your next visit. Kind Regards, Charley Moore Reception Manager

Dear Katerina Beranova, Thank you for your feedback. We're glad to hear that you enjoyed our staff and breakfast, but we're sorry to learn that some aspects of your stay were disappointing. We apologize for the view and the issu… Zobrazit více

Dear Tibor, Thank you for your feedback! I'm glad you enjoyed our convenient location and clean rooms. We appreciate your input on the breakfast and will work on improving it. We hope to welcome you back soon. Best Regards, Umisha Varsani Guest Service Manager

Dear Tibor, Thank you for your feedback! I'm glad you enjoyed our convenient location and clean rooms. We appreciate your input on the breakfast and will work on improving it. We hope to welcome you back soon. Best Regards, Umisha Var… Zobrazit více

Dear Kupjec, Thank you for your fantastic 10/10 review! I'm thrilled you enjoyed our central location, modern and clean rooms, and the great breakfast selection. Your satisfaction is our priority, and we're glad we met your expectations. We appreciate your understanding about the hotel's layout and room view. We look forward to welcoming you back on your next visit to London! Best Regards, Umisha Varsani Guest Service Manager

Dear Kupjec, Thank you for your fantastic 10/10 review! I'm thrilled you enjoyed our central location, modern and clean rooms, and the great breakfast selection. Your satisfaction is our priority, and we're glad we met your exp… Zobrazit více