Reviews of Hampton By Hilton Edinburgh West End 3 stars
166 Fountainbridge, Edinburgh, EH3 9RX, United Kingdom
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe hotel was spotlessly clean, beds comfortable and staff fantastic. Great breakfast in the morning. We enjoyed it so much we have booked it again for November
Nothing to fault
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewStaff, Location and breakfast
Parking facility is charged extra, which was disappointing — usually hotels provide free parking for guests, but that wasn’t the case here. The rooms are extremely small, with barely enough space to open our luggage comfortably.
Thank you very much for taking the time to write a review. We really appreciate the comments and feedback as it enables us to improve our product and service quality going forward.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location is very convenient.
You cannot open the windows. The basin in the bathroom has a weird design, too wide a border in the front makes it difficult to use
Thank you very much for taking the time to write a review. We really appreciate the comments and feedback as it enables us to improve our product and service quality going forward.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewvery nice staff and cleanliness
location
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClean comfortable rooms Great breakfast Lovely helpful staff
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast! All the staff were very friendly and helpful
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewvariety
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe location
The breakfast was very pooor!!! The price including breakfast was very high in comparison with the poor breakfast.
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊 Hampton by Hiltons are a limited-service hotel brand, and our breakfast is completely free to all guests and therefore we don't have the same options that you may find in a full-service hotel. We do offer quite a selection though... Sausage, bacon, scrambled eggs, beans, tomato, hash browns, 4 types of cereal, porridge, 2 types of freshly cut fruit, fresh whole fruit, dried fruits, boiled eggs, cucumber and carrot sticks, yogurt, ham, cheese, freshly baked croissants, muffins, freshly baked baguette, selection of breads, "make your own waffle" with our waffle machine, tea, coffee and fruit juice. We do hope to welcome you back soon.
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊 Hampton by Hiltons are a limited-service hotel brand, and our breakfast is completely free to all guests and therefore we don't have the same option… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBreakfast was very good.
There wasn’t hot tub.
Thank you for taking the time to write a response, we really do appreciate your feedback.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe room was clean and tidy, but unfortunately, the 2nd bed was a pull-down sofa style bed. It suited an overnight stay but would have been cramped for a longer stay. Breakfast was included and was alright too.
The location and accommodation were fine but more expensive than similarly rated hotels in the area. No free parking for disabled guests (£16 per night). The check-in staff member wasn't particularly attentive or friendly and couldn't answer or questions.
Thank you very much for taking the time to write a review. We really appreciate the comments and feedback as it enables us to improve our product and service quality going forward. I’m sorry to read that your experience was far from perfect as this is not the usual quality and service that we pride ourselves upon at Hampton by Hilton Edinburgh West End. As a premium economy hotel, we always try to ensure that our guests feel at home without the fuss of some full-service hotels. Clearly, we fell short of expectation on this occasion. Please reach out to us directly if we can make it right for you.
Thank you very much for taking the time to write a review. We really appreciate the comments and feedback as it enables us to improve our product and service quality going forward. I’m sorry to read that your experience was far from perfect… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewBreakfast was really so so.. Didnt expect such a poor spread
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊 We are sorry that our complimentary breakfast did not meet your expectations and we shall use your feedback to better our quality. Hampton by Hiltons are a limited-service hotel brand, and our breakfast is completely free to all guests and therefore we don't have the same options that you may find in a full-service hotel. We do offer quite a selection though... Sausage, bacon, scrambled eggs, beans, tomato, hash browns, 4 types of cereal, porridge, 2 types of freshly cut fruit, fresh whole fruit, dried fruits, boiled eggs, cucumber and carrot sticks, yogurt, ham, cheese, freshly baked croissants, muffins, freshly baked baguette, selection of breads, "make your own waffle" with our waffle machine, tea, coffee, and fruit juice. We do hope to welcome you back soon.
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊 We are sorry that our complimentary breakfast did not meet your expectations and we shall use your feedback to better our quality. Hampton by Hiltons ar… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewClean and friendly
Location. Room size. Sofa bed not comfortable. Quality of breakfast
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊 We are sorry that our complimentary breakfast did not meet your expectations and we shall use your feedback to better our quality. Hampton by Hiltons are a limited-service hotel brand, and our breakfast is completely free to all guests and therefore we don't have the same options that you may find in a full-service hotel. We do offer quite a selection though... Sausage, bacon, scrambled eggs, beans, tomato, hash browns, 4 types of cereal, porridge, 2 types of freshly cut fruit, fresh whole fruit, dried fruits, boiled eggs, cucumber and carrot sticks, yogurt, ham, cheese, freshly baked croissants, muffins, freshly baked baguette, selection of breads, "make your own waffle" with our waffle machine, tea, coffee, and fruit juice. We do hope to welcome you back soon.
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊 We are sorry that our complimentary breakfast did not meet your expectations and we shall use your feedback to better our quality. Hampton by Hiltons ar… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe property was sleek and the staff was super accommodating. Lot of restaurants and other activities close by. The beds were amazing and the room was very spacious and neat. The breakfast was also included in the booking and it was delicious
The door is more of a sliding glass so keep that in mind if you’re sharing the room with someone. Not uncommon for hotels but worth a mention
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊 We do hope to welcome you back soon.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewPosition: close to the city centre, to the venue of the show we attended and to the airport. The staff was super nice and welcoming.
The room for three was too small, a cubicle. It was not clean: we found a dirty teabag in the kettle and one towel was dirty. Welcome kit in the room insignificant.
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊 I have forwarded on your comments to the housekeeping team who will use it to improve the service and communication moving forward. We do hope to welcome you back soon.
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊 I have forwarded on your comments to the housekeeping team who will use it to improve the service and communication moving forward. We do hope to welco… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPerfect stay, clean and very comfy.
The breakfast.
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊 We are sorry that our complimentary breakfast did not meet your expectations and we shall use your feedback to better our quality. Hampton by Hiltons are a limited-service hotel brand, and our breakfast is completely free to all guests and therefore we don't have the same options that you may find in a full-service hotel. We do offer quite a selection though... Sausage, bacon, scrambled eggs, beans, tomato, hash browns, 4 types of cereal, porridge, 2 types of freshly cut fruit, fresh whole fruit, dried fruits, boiled eggs, cucumber and carrot sticks, yogurt, ham, cheese, freshly baked croissants, muffins, freshly baked baguette, selection of breads, "make your own waffle" with our waffle machine, tea, coffee, and fruit juice. We do hope to welcome you back soon.
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊 We are sorry that our complimentary breakfast did not meet your expectations and we shall use your feedback to better our quality. Hampton by Hiltons ar… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation
Parking was tricky
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊 We do hope to welcome you back soon.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location
Very impersonal place.Average breakfast.
Thank you for taking the time to write a response, we really do appreciate your feedback. We are sorry that our complimentary breakfast did not meet your expectations and we shall use your feedback to better our quality.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewStaff was very good.very helpful.
To small room shower wasn't that good there was no open window no fresh air.
Thank you for your lovely review! I will be sure to pass on your comments to our team 😊 We do hope to welcome you back soon.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewRoom was clean and location was good.
Breakfast wan not that great
Thank you for taking the time to write a response, we really do appreciate your feedback. We are sorry that our complimentary breakfast did not meet your expectations and we shall use your feedback to better our quality.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified review