7.3

Reviews of Flexistay Aparthotel Sutton 3 stars

23 Camborne Road, Sutton, Sutton, SM2 6RJ, United Kingdom

  • 7.0 Good
    Paul

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Clean spacious room very good ensuite facilities location to where I needed to be

    Be woken at 5 in the morning by neighbouring rooms tv.Breakfast selection was poor as I like cereal but only cornflakes seemed to available could see no milk or juices the was stated in ad wasn't a great start to the day having had no breakfast 😕

  • Ackon

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Blair

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • K

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Everest

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • John

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Kitchen facilities, a washing machine and a dryer. Lounge with tables to eat.

    Some noisy families, but not too bad

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  • Rebecca

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Good location, easy check in, clean

    The shower facilities was very dated in room 2

  • Richard

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Great location, only 10 minutes work from Sutton High Street. Reasonable amount of parking. Helpful staff.

    There was only one central light in the room. It would have been nice to have a bedside light.

    Property response:

    Thanks for the feedback. We really appreciate it. Sorry for the inconvenience. We shall look into this. Hope to see you soon.

    Flexistay Aparthotel Sutton
    18 August 2025
  • Hosseinpour

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    There wasn't any shampoo in the bathroom. Totally average!

    Property response:

    Thanks for the feedback. We really appreciate it. Sorry for the inconvenience. We shall look into this. Hope to see you soon.

    Flexistay Aparthotel Sutton
    18 August 2025
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  • Stephen

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Ruth

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Ruth

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • Joseph

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Good.

    Good.

    Property response:

    Thanks for the feedback. We really appreciate it. Hope to see you soon.

    Flexistay Aparthotel Sutton
    13 August 2025
  • 7.0 Good
    Amanda

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Convenient and cheap

    Bit grubby

    Property response:

    Thanks for the feedback. We really appreciate it. Sorry for the inconvenience. We shall look into this. Hope to see you soon.

    Flexistay Aparthotel Sutton
    13 August 2025
  • Tracey

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    Greeted by the host/caretaker and he was as friendly and welcoming as the last time we stayed two years ago. Location is perfect with a space to park my car.

    This time around there were many families staying who I presume were living there rather than holidaying. Very noisy until late at night and also very early in the morning. Reluctant to booking a return visit because of this.

    Property response:

    Thanks for the feedback. We really appreciate it. Sorry for the inconvenience. We shall look into this.

    Flexistay Aparthotel Sutton
    13 August 2025
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  • Jp

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Location

    There was absolutely no internet service in the property even though claimed to be there. I raised the complaint twice which was never checked from my room and attended .

    Property response:

    Hi Thanks for the feedback. We really appreciate. Sorry for the inconvenience. We shall look in to your concern.

    Flexistay Aparthotel Sutton
    5 August 2025
  • Ushe

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Really loved the reception and their flexibility

    The key stopped working in the morning and was stuck outside briefly but luckily someone came out

    Property response:

    Hi Thanks for the feedback. We really appreciate. Sorry for the inconvenience. We shall look in to your concern. Hope to see you soon

    Flexistay Aparthotel Sutton
    5 August 2025
  • Sox7brewers

    Reviewed: 31 July 2025 · Stayed in May 2025

    Verified review

    Room was very clean and spacious. Bathroom was nice and clean. Staff were very helpful.

    Nothing. It was exceptional value for money

    Property response:

    Hi Thanks for the feedback. We really appreciate. Hope to see you soon

    Flexistay Aparthotel Sutton
    5 August 2025
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  • 7.0 Good
    Biju

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Robin

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
  • Saeed

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Nice place

    Property response:

    Thanks for the feedback. We really appreciate it. Hope to see you soon.

    Flexistay Aparthotel Sutton
    29 July 2025
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  • Olumuyiwa

    Reviewed: 26 July 2025 · Stayed in May 2025

    Verified review

    Location

    Nothing

    Property response:

    Thanks for the feedback. We really appreciate it. Hope to see you soon.

    Flexistay Aparthotel Sutton
    29 July 2025
  • Nicole

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Comfy bed, decent price for private bathroom, location is quite central

    The man that runs it was very strange, seemed under the influence of drugs and was about to light a cigarette in the office. He seemed very, very strange... made it seem like a hostel It also says breakfast included and it isn't - it's just a kitchen with no food

    Property response:

    Hi Thanks for the feedback. We really appreciate it. Sorry for the inconvenience. We shall look into this

    Flexistay Aparthotel Sutton
    22 July 2025
  • James

    Reviewed: 18 July 2025 · Stayed in June 2025

    Verified review

    It was ok but i wouldn't stay again

    No breakfast , felt like staying in a hostel. Lots of people around that look like they stay long term.

    Property response:

    Hi Thanks for the feedback. We really appreciate it. Sorry for the inconvenience. We shall look into this. Breakfast information is provided in description and its self cook. Everything is provided inside the kitchen.

    Flexistay Aparthotel Sutton
    22 July 2025
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  • Anonymous

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Met Joe when I arrived. He was very helpful and explained everything I needed to know.

    Some of the framing around the microwave had come away, just made it look a little unsightly.

    Property response:

    Hi Thanks for the feedback. We really appreciate it. Hope to see you soon.

    Flexistay Aparthotel Sutton
    22 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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