9.5

Reviews of Egerton House 5 stars

17-19 Egerton Terrace, Knightsbridge, Kensington and Chelsea, London, SW3 2BX, United Kingdom

  • Bal

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Great location with the most attentive staff providing a great experience. The Egerton Martini is a must and the breakfast choice and quality is exceptional.

  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Extremely friendly, helpful and professional staff

  • Carlos

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Just brilliant.

    You shouldn't go for breakfast in a hurry. It takes time, but it must be this way when all delicacies are cooked right after your order.

    Property response:

    Dear Carlos Helenio, Thank you so very much for your very kind and generous review and feedback following your recent stay with us here at The Egerton House Hotel. On behalf of the entire team I would like to express my heartfelt gratitude for sharing your own experience of our townhouse hotel. I am delighted to hear that we elevated your experience to an extra level of brilliance through the attentive service you have received. We would be delighted to have the opportunity to welcome you back to your London home hopefully in the not too distant future. Should we be able to assist with anything whatsoever to ensure your next visit continues to exceed your expectations please do not hesitate to reach out to us directly as we are all here at hand to assist you in any way, shape or form. In the meantime, I wish you a most pleasant remainder of your week ahead and keep well and until next time. Kindest regards Dean Sparrow General Manager

    Dear Carlos Helenio, Thank you so very much for your very kind and generous review and feedback following your recent stay with us here at The Egerton House Hotel. On behalf of the entire team I would like to express my heartfelt gratitud… Show more

    Egerton House
    5 August 2025
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  • Andrea

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review
  • Judith

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Everything

    Nothing

    Property response:

    Dear Judith, May I take this opportunity to give you a very big thank you from all of the team here at The Egerton House Hotel for sharing your experience of your recent stay with us. Your feedback is well and truly indicative of our dedication to the care and comfort of our guests and our commitment in giving our valued guests an exceptional experience to cherish for many, many years to come. I am delighted that you thought so highly of your overall experience of our intimate townhouse hotel and that every detail that we took care of, no matter how big or small, stood out for you and that every need or requirement you may have had, were met with professionalism and kindness. It would be our honour and pleasure to welcome you back hopefully not too long from now and please always know that we are here as a team at The Egerton House Hotel to make your return visit an even more special, comfortable and memorable one. In the meantime, have a remainder of your week and keep well and until next time. Kindest regards Dean Sparrow General Manager

    Dear Judith, May I take this opportunity to give you a very big thank you from all of the team here at The Egerton House Hotel for sharing your experience of your recent stay with us. Your feedback is well and truly indicative of our de… Show more

    Egerton House
    29 July 2025
  • Dina

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
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  • Johann

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • Vuyani

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Knightsbridge location is perfect. Beautiful hotel, well kept, gorgeous decor, boutique coziness. Loved that it has a bar and the bar snacks served with drinks. Breakfast was exceptional 👌🏾 and there's variety. Our room was a good size & beautifully decorated. Staff very attentive.

    Nothing

    Property response:

    Dear Vuyani, Thank you so very much for taking the time to give us such brilliant and very positive feedback of your guest experience whilst staying with us and being in our care here at The Egerton House Hotel. We want to express our most sincere and heartfelt gratitude for sharing your very generous and kind comments which I will ensure to tell each and every member of the team. I am most delighted and happy to hear that everyone made you feel right at home and we trust that you will again come and stay with us here at The Egerton House Hotel. If we can be of any assistance prior to or during your next visit to our intimate townhouse hotel, please do not hesitate to let us know as we are all here at hand to look after your every need and requirement in the most attentive manner. Once again, thank you for your review and we very much look forward to give you another warm welcome back hopefully in the very near future. I wish you a most pleasant remainder of your weekend and keep well. Kindest regards Dean Sparrow General Manager

    Dear Vuyani, Thank you so very much for taking the time to give us such brilliant and very positive feedback of your guest experience whilst staying with us and being in our care here at The Egerton House Hotel. We want to express our mo… Show more

    Egerton House
    13 July 2025
  • Anamarija

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    Great location and a very attentive staff. Loved the possibility of breakfast being brought to our room each morning. Hotel is impeccably clean. Highly recommended.

    Property response:

    Dear Anamarija, May I take the opportunity to thank you from the entire team here at The Egerton House Hotel for your favourable 10/10 review of our townhouse hotel following your recent visit to London and stay with us. I am most pleased to hear that you found everything about your stay to be to your liking and that the service you have received from team Egerton stood out from the welcome you have received upon your arrival and throughout your time with us. We endeavour to create the perfect homely townhouse feel and ambience for our guests and it makes us immensely proud and happy to know that this was also the case when you visited The Egerton. Thank you for your kind and generous feedback which is much, much appreciated by all of us. In the meantime, we look forward to your return visit which we hope will be soon to experience another exceptional hotel stay. We all wish you a pleasant and peaceful remainder of your weekend. Kindest regards Dean Sparrow General Manager

    Dear Anamarija, May I take the opportunity to thank you from the entire team here at The Egerton House Hotel for your favourable 10/10 review of our townhouse hotel following your recent visit to London and stay with us. I am most pl… Show more

    Egerton House
    11 July 2025
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  • Beverly

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review

    The staff were wonderful and breakfast was so good!! Location is nice; not near center city but close to stores and restaurants and quiet

    Our toilet didn’t work properly and they tried to fix but we kept telling them we couldn’t flush so they did move our room

    Property response:

    Dear Beverly, Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you found our team to be so wonderful and that you enjoyed the breakfast. It’s always lovely to know our guests start their day on a good note! We’re also glad you appreciated our quiet location near shops and restaurants, even if it’s a little away from the city centre. I’m truly sorry, however, for the inconvenience you experienced with the toilet in your initial room. I’m pleased our team was able to resolve this by moving you, but I completely understand how frustrating this must have been. Your feedback is very important to us, and we’ll make sure to review this with our maintenance team to help prevent it happening again. Thank you once again for your kind words and understanding. We do hope to have the pleasure of welcoming you back the next time you visit London. Warm Regards Dean Sparrow General Manager

    Dear Beverly, Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you found our team to be so wonderful and that you enjoyed the breakfast. It’s always lovely to know our guests start their d… Show more

    Egerton House
    3 July 2025
  • Sue

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review
    Property response:

    Dear Sue, Thank you so very much for your kind words and for setting aside the time to share your feedback with us. It is wonderful to receive such a positive, glowing and full marks across the board review and score. I am thrilled to hear that you enjoyed your stay and appreciated the quality of the Hotel, the level of service, and our location. It’s always our goal to provide a seamless and memorable experience, and feedback like yours truly means a lot to the entire team. We hope to welcome you back again soon! Warm regards, Dean Sparrow General Manager

    Dear Sue, Thank you so very much for your kind words and for setting aside the time to share your feedback with us. It is wonderful to receive such a positive, glowing and full marks across the board review and score. I am thrilled to hear… Show more

    Egerton House
    1 July 2025
  • Mauro

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    right sized hotel, quiet, clean, great service

    nothing to highlight

    Property response:

    Dear Mauro, Thank you so much for your thoughtful review and for sharing your feedback with us. I am delighted to hear that you enjoyed our location, the high level of service, and the peaceful atmosphere of the Egerton House Hotel. It is also wonderful to know that the size and cleanliness of the property all contributed to you having such a comfortable and relaxing stay. We truly appreciate your kind words and look forward to hopefully welcoming you back soon! Warm regards, Dean Sparrow General Manager

    Dear Mauro, Thank you so much for your thoughtful review and for sharing your feedback with us. I am delighted to hear that you enjoyed our location, the high level of service, and the peaceful atmosphere of the Egerton House Hotel. It is … Show more

    Egerton House
    1 July 2025
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  • Carol

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review
  • Margaret

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review

    Very nice property and super friendly staff who are very service oriented!! The onsite breakfast was excellent, as were all meals!

    Nothing. All was great!

    Property response:

    Dear Margaret, Firstly, thank you for taking the time to share such kind and thoughtful words about your recent stay with us at The Egerton House Hotel. I’m delighted to hear that your experience was a positive and hopefully a memorable one. Thank you also for highlighting our wonderful team. I’m thrilled to know they provided you with such great service, and I’m certain they will be overjoyed to receive your lovely feedback. We would be honoured to welcome you back to your London home whenever you next decide to visit. In the meantime, I wish you a fantastic week ahead and please do not hesitate to let us know if we can assist with any future reservations. Warmest Regards, Dean Sparrow Hotel Manager

    Dear Margaret, Firstly, thank you for taking the time to share such kind and thoughtful words about your recent stay with us at The Egerton House Hotel. I’m delighted to hear that your experience was a positive and hopefully a memorable one… Show more

    Egerton House
    15 June 2025
  • Katrina

    Reviewed: 10 June 2025 · Stayed in May 2025

    Verified review

    Hotel staff very friendly and helpful. Great Knightsbridge location - close to everything. Very comfortable rooms. We enjoyed their lovely dining room available for cocktails and/or dinner.

    Nothing

    Property response:

    Dear Katrina, Please allow me to give you heartfelt thank you from all of us here at The Egerton House Hotel for your feedback following your recent stay with us. I am most delighted to know that you enjoyed your time with us and that we positively contributed to your overall guest experience of our townhouse hotel, whether creating a comfortable and tranquil haven in the hustle and bustle of busy London, the attentive service you have received from the staff and the food you sampled whilst being our guest. We hope to have another opportunity to welcome you back in the foreseeable future and if there is anything that we can assist you with prior to or during your next stay at The Egerton, please do not hesitate to let us know. We are all here at hand to help with any need or requirement you may have. In the meantime, I wish you a most pleasant remainder of your week and keep well and until next time. Kindest regards Dean Sparrow Hotel Manager

    Dear Katrina, Please allow me to give you heartfelt thank you from all of us here at The Egerton House Hotel for your feedback following your recent stay with us. I am most delighted to know that you enjoyed your time with us and that w… Show more

    Egerton House
    10 June 2025
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  • Carol

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    Loved the building and location

    Property response:

    Dear Carol, May I take the opportunity to thank you from the entire team here at The Egerton House Hotel for your favourable review of our townhouse hotel following your recent visit to London and stay with us. I am most pleased to hear that you found everything about your stay to be to your liking and that the excellent service you have received from team Egerton stood out from the welcome you have received upon your arrival and throughout your time with us. We endeavour to create the perfect homely townhouse feel and ambience for our guests and it makes us immensely proud and happy to know that this was also the case when you visited The Egerton House Hotel. Thank you for your kind and generous feedback which is much, much appreciated by all of us. In the meantime, we look forward to your return visit which we hope will be soon to experience another exceptional guest experience at your London home away from home. We all wish you a pleasant remainder of your week ahead. Kindest regards Dean Sparrow Hotel Manager

    Dear Carol, May I take the opportunity to thank you from the entire team here at The Egerton House Hotel for your favourable review of our townhouse hotel following your recent visit to London and stay with us. I am most pleased to hear … Show more

    Egerton House
    9 June 2025
  • Moira

    Reviewed: 5 June 2025 · Stayed in April 2025

    Verified review
  • Julian

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review
    Property response:

    Dear Julian, Thank you so much for taking the time to share your kind words and for awarding us top scores following your recent stay at The Egerton House Hotel. It means a great deal to us to know that you had such a memorable and enjoyable visit. We are absolutely delighted to hear that your short stay was perfect and that you felt so well cared for by our team. Creating a warm, welcoming atmosphere where every guest feels at home is at the heart of what we do, and it’s truly rewarding to hear that this was your experience. We hope to have the pleasure of welcoming you back in the near future—whether for another relaxing break or perhaps a longer visit next time. Warmest Regards, Dean Sparrow Hotel Manager

    Dear Julian, Thank you so much for taking the time to share your kind words and for awarding us top scores following your recent stay at The Egerton House Hotel. It means a great deal to us to know that you had such a memorable and enjoyabl… Show more

    Egerton House
    25 May 2025
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  • Paula

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Excellent hotel. Staff very friendly and helpful. Great location. Would highly recommend.

    N/A

    Property response:

    Dear Paula, Thank you very much for taking the time to leave us a review and feedback from your stay with us. Your full marks, 10 out of 10, review is as equally appreciated as your comments and feedback, so thank you once again. I am delighted to read through and see that you had an enjoyable time as our guest, with both the location and the staff leaving a lasting impression. Your recommendation is also greatly apricated and something that we certainly cherish. On your return to London, it would be our pleasure to welcome you back once again to what we hope you now consider to be your home away from home. Warmest Regards, Dean Sparrow Hotel Manager

    Dear Paula, Thank you very much for taking the time to leave us a review and feedback from your stay with us. Your full marks, 10 out of 10, review is as equally appreciated as your comments and feedback, so thank you once again. I am del… Show more

    Egerton House
    8 May 2025
  • Laura

    Reviewed: 4 May 2025 · Stayed in April 2025

    Verified review

    My husband and I loved everything about this hotel . It is a stunning building in a great location. It is quintessentially British and all the staff were charming, attentive, professional , polite and perfect hosts. Our room was comfortable and peaceful

    Nothing

    Property response:

    Dear Laura, It was simply wonderful to read though your review and to see that your time as our guest is labelled as a "The Perfect Stay". I am very happy to see that you and your husband loved everything about our hotel. A special thank you for your warm feedback on the team and their attentive, professional and charming service. That our team, in conjunction with your comfortable and peaceful room, were able to make your stay such an enjoyable and memorable experience is very pleasing. We would all be honoured to welcome you back to the hotel once again, so that we may strive for another perfect stay in what we hope you now consider to be your London home away from home. Warmest Regards, Dean Sparrow Hotel Manager

    Dear Laura, It was simply wonderful to read though your review and to see that your time as our guest is labelled as a "The Perfect Stay". I am very happy to see that you and your husband loved everything about our hotel. A spec… Show more

    Egerton House
    8 May 2025
  • Natasha

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review

    The position was close to museums and parks, its was so lovely and the staff were super attentive and kind

    Nothing

    Property response:

    Dear Natasha, I am very happy to read that you had such an enjoyable time as our guest and that your visit to the Egerton House Hotel was fully deserving of full marks across the board. Our location is certainly enviable, being just a stones throw away from the leading museums and numerous royal parks, which I am happy to see that you appreciated. Hopefully profiting from the brilliant sunshine we have been blessed with recently . Your comments on our team, their attentiveness and kindness is also most appreciated and wonderful to hear. I will be certain to share them with team. We would be delighted to welcome you back in the not too distant future to what we hope you now consider to be your London home from home. Warmest regards, Dean Sparrow Hotel Manager

    Dear Natasha, I am very happy to read that you had such an enjoyable time as our guest and that your visit to the Egerton House Hotel was fully deserving of full marks across the board. Our location is certainly enviable, being just a sto… Show more

    Egerton House
    8 May 2025
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  • Saleh

    Reviewed: 3 May 2025 · Stayed in April 2025

    Verified review
  • John

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review
  • Jillian

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review

    Everything. Outstanding location with V&A just around the corner. Quiet. Beautiful decor healthy breakfast made to order and staff were exceptional.

    This hotel is faultless.

    Property response:

    Dear Jillian, Thank you so much for taking the time to share your kind words about your recent stay at The Egerton House Hotel. We are truly delighted to hear that your experience met your expectations and that you found the hotel to be everything you desired. Our team takes great pride in providing personalized service and creating a warm, welcoming atmosphere for our guests. It's heartening to know that our efforts contributed to making your stay memorable. Our team takes great pride in providing a memorable breakfast experience, and it's heartening to know that our efforts contributed to your enjoyment. We look forward to welcoming you back to The Egerton House Hotel in the near future. Should you need any assistance with future reservations or have any special requests, please do not hesitate to reach out. Warm regards, Dean Sparrow, Hotel Manager

    Dear Jillian, Thank you so much for taking the time to share your kind words about your recent stay at The Egerton House Hotel. We are truly delighted to hear that your experience met your expectations and that you found the hotel to be eve… Show more

    Egerton House
    30 April 2025
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  • Bryan

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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