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  5. Reviews of Egerton House

Reviews of Egerton House 5 stars

17-19 Egerton Terrace, Knightsbridge, Kensington and Chelsea, London, SW3 2BX, United Kingdom

#9 of 1,102 hotels in London

Guests' Choice

Review score

Based on 509 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.7

  • Facilities

    9.4

  • Staff

    9.8

  • Value for money

    8.8

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 26 August 2025

    10
    Great location with the most attentive staff providing a great experience.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights

    Great location with the most attentive staff providing a great experience. The Egerton Martini is a must and the breakfast choice and quality is exceptional.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    A perfect high-class experience.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    You shouldn't go for breakfast in a hurry. It takes time, but it must be this way when all delicacies are cooked right after your order.

    Just brilliant.

    Stayed in August 2025

  • Reviewed: 19 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    Beautifully decorated & maintained boutique hotel in the heart of Knightsbridge
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Knightsbridge location is perfect. Beautiful hotel, well kept, gorgeous decor, boutique coziness. Loved that it has a bar and the bar snacks served with drinks. Breakfast was exceptional 👌🏾 and there's variety. Our room was a good size & beautifully decorated. Staff very attentive.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    10
    Amazing:)
    • Leisure trip
    • Family with young children
    • Classic Double
    • Stayed 4 nights
    • Submitted via mobile

    Great location and a very attentive staff. Loved the possibility of breakfast being brought to our room each morning. Hotel is impeccably clean. Highly recommended.

    Stayed in July 2025

  • Reviewed: 2 July 2025

    9.0
    Lovely staff great breakfast and comfortable beds !
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 4 nights
    • Submitted via mobile

    Our toilet didn’t work properly and they tried to fix but we kept telling them we couldn’t flush so they did move our room

    The staff were wonderful and breakfast was so good!! Location is nice; not near center city but close to stores and restaurants and quiet

    Stayed in July 2025

  • Reviewed: 27 June 2025

    9.0
    Great location and great service
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing to highlight

    right sized hotel, quiet, clean, great service

    Stayed in June 2025

  • Reviewed: 11 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing. All was great!

    Very nice property and super friendly staff who are very service oriented!! The onsite breakfast was excellent, as were all meals!

    Stayed in June 2025

  • Reviewed: 10 June 2025

    9.0
    Delightful
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights

    Nothing

    Hotel staff very friendly and helpful. Great Knightsbridge location - close to everything. Very comfortable rooms. We enjoyed their lovely dining room available for cocktails and/or dinner.

    Stayed in May 2025

  • Reviewed: 8 June 2025

    9.0
    Excellent staff and service . Particular thanks to front of house Benjamin for wool nothing was too much trouble . We
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 2 nights
    • Submitted via mobile

    Loved the building and location

    Stayed in June 2025

  • Reviewed: 5 May 2025

    10
    Lovely hotel , great staff, highly recommend
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Excellent hotel. Staff very friendly and helpful. Great location. Would highly recommend.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    10
    The Perfect Stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    My husband and I loved everything about this hotel . It is a stunning building in a great location. It is quintessentially British and all the staff were charming, attentive, professional , polite and perfect hosts. Our room was comfortable and peaceful

    Stayed in April 2025

  • Reviewed: 4 May 2025

    10
    Highly recommend
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The position was close to museums and parks, its was so lovely and the staff were super attentive and kind

    Stayed in May 2025

  • Reviewed: 30 April 2025

    10
    An exceptional hotel with outstanding service.
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 4 nights
    • Submitted via mobile

    This hotel is faultless.

    Everything. Outstanding location with V&A just around the corner. Quiet. Beautiful decor healthy breakfast made to order and staff were exceptional.

    Stayed in April 2025

  • Reviewed: 27 April 2025

    10
    A+ Hotel with Wonderful Staff
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights

    Very minor: The shower was located in a tub that was hard to get into. However, the staff told us that they plan to renovate in the future and this small problem will be corrected.

    Location was excellent, close to buses, the tube and the V&A Museum. The staff, especially Jacques, were more than helpful and recommended very nice and local restaurants.

    Stayed in April 2025

  • Reviewed: 26 April 2025

    10
    A great boutique hotel , fabulous staff and perfect position.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing negative to say

    Egerton House is a little gem so close to everything , 10 minute walk max to Harrods and central for enjoying London . The staff were exceptionally polite, smart and welcoming and could not do enough to assist us. I have to say the staff and service is higher than you often get now in central London . Breakfast was great too.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    10
    A beautiful and refined boutique hotel with an exceptional staff.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights

    No complaints whatsoever during our stay.

    Every staff member with whom we interacted was cordial and professional. The hotel was well-located and beautifully maintained. Perhaps the best surprise was the excellent quality of the breakfast provided, along with the attentive service in the breakfast area. The ingredients were fresh and very well prepared, and the setting is cozy and tranquil. The hotel is situated very near both the Victoria and Albert Museum and Harrods, and within a short walk to two Piccadilly Line underground stations,

    Stayed in April 2025

  • Reviewed: 19 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 3 nights
    • Submitted via mobile

    Needing to request milk for a cup of tea in the room. This should be left daily in the fridge.

    Everything

    Stayed in April 2025

  • Reviewed: 4 April 2025

    8.0
    Our stay was lovely and the staff very friendly
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    She shower was not comfortable. The showerhead sprays too strong.

    The interior is beautiful and stylish. Rooms are comfortable

    Stayed in April 2025

  • Reviewed: 1 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Classic Double
    • Stayed 2 nights
    • Submitted via mobile

    Everything amazing! The staff was very polite and friendly. Next London trip I will come back for sure!

    Stayed in March 2025

  • Reviewed: 28 March 2025

    9.0
    In this hotel we got more then we expected. We can only highly recommend. Evaluation 9,9 of 10
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights

    I fought only a bit with the system of the shower (cold and hot water), but this is only my problem and has no influence to my general evaluation. During our stay we came to nothing negative about rooms, comfort, personal of the hotel, its location or breakfasts and diner.

    All was perfect. Location of the hotel a bit besides the main attractions did not any matter because of allmost perfect underground tube. The style of the hotel (classical or traditional English?) I liked very much. Room was perfectly clean and tidy. Bed was very comfortable (In the morning I felt really rested). Even pillows (tehir thickness) were perfect for me. I am not used to sleep at so thick mattress but it suprprised me in positive way with comfort. Breakfasts and diner was delicious and interior of restaurant was really nice and pleasant. I appreciate much help of the reception personal with booking of our flying tickets and booking a taxi to the theater. Staff at the reception was allways very helpful. Bathroom was nice and clean. I liked the carpets in the rooms and in the hallways and corridors. Big positive surprise for us was help from personal with our bagage to our rooms.

    Stayed in March 2025

  • Reviewed: 27 March 2025

    10
    Wonderful. Thank you
    • Leisure trip
    • Family with young children
    • Deluxe King
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location, lovely hotel, simply excellent staff.

    Stayed in March 2025

  • Reviewed: 25 March 2025

    10
    Absolute joy to stay at the Egerton - I will be back in May!
    • Leisure trip
    • Solo traveller
    • Classic Double
    • Stayed 3 nights

    A longer stay!

    Perfection from my first messages to the Egerton before I arrived, answering all my questions, booking the hairdresser, some meals out etc. for me. Then booking cabs, giving advice on where to go / eat once I had arrived. Warmest welcome from Rosie on the evening I arrived, exhausted after 26 hour flight from Australia. Quick check in, bags whisked up to my gorgeous (kindly upgraded) room. The best egg and watercress sandwiches and beautiful tea on silver tea service appeared in my room. Slept so blissfully on super comfy enormous bed. Room cleaned and tidied immaculately every day, and set up for bed each night. Loads of breakfast options - fresh, continental with overnight oats, fruit, juices and toast. Enough for me, but hot options too. Shakshuka was brilliant to linger over on Sunday morning with the newspapers. Had some work to do - the Drawing Room with a pot of tea made a perfect office. All staff could not have been more helpful: thank you Rosie, Cleà, Jacques, Mustafa, Sarah, Benjamin, ...and I've forgotten some names (sorry.) Perfect for this nearly 60 but youthful!) lady travelling solo. Well done, team!

    Stayed in March 2025

  • Reviewed: 23 March 2025

    10
    Fabulous.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The finish was great, the food was lovely, and the staff were truly exceptional.

    Stayed in March 2025

Showing 1 – 25

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