Reviews of Covent Garden Hotel, Firmdale Hotels 5 stars
10 Monmouth Street, Camden, London, WC2H 9HB, United Kingdom
#8 of 1,102 hotels in London
Guests' ChoiceReview score
Based on 175 hotel reviews
9.5Score breakdown
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Cleanliness
9.8
-
Comfort
9.8
-
Location
9.9
-
Facilities
9.5
-
Staff
9.8
-
Value for money
8.6
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Free WiFi
9.3
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Reviewed: 27 August 2025
Isaac
United States3 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Luxury Suite
- • Stayed 3 nights
- • Submitted via mobile
Amazing hotel with super friendly and helpful staff. Highly recommend
Stayed in August 2025
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Reviewed: 15 August 2025
Amanda
New Zealand5 reviews10“A home away from home , we absolutely loved our experience at this exquisite hotel”- • Leisure trip
- • Couple
- • Luxury Double Room
- • Stayed 1 night
The food was exceptional .Every meal we ate was done with the freshest ingredients and was always presented beautifully and it tasted completely delicious . Finally it was delivered with the greatest care .The rooms were extremely comfortable and luxurious and every night a surprise was left .... a charming little gift to delight us . Overall we only experienced the most wonderful service and loved everything about The Covent Garden Hotel
Stayed in June 2025
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Reviewed: 16 June 2025
Samantha
United Kingdom71 reviews18 helpful votes10“Perfect hotel, superb location if you’re going to the theatre! Staff are wonderful”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
My only critiques are that it’s just beginning to look a little faded and tired in places and the tvs need upgrading to Smart TVs
The location is superb and despite being on a busy street, the rooms are peaceful. The decor is beautiful and I love the lobby area
Stayed in June 2025
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Reviewed: 9 June 2025
Amanda
New Zealand5 reviews10“Fabulous we felt very at home”- • Leisure trip
- • Couple
- • Luxury Double Room
- • Stayed 2 nights
- • Submitted via mobile
It was all good
Everything
Stayed in May 2025
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Reviewed: 8 June 2025
Randy
United States16 reviews2 helpful votes10“Perfect location … an English country house placed inside London’s entertainment district!”- • Leisure trip
- • Couple
- • Luxury Suite
- • Stayed 4 nights
- • Submitted via mobile
Nothing!
Beautiful rooms and spaces
Stayed in June 2025
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Reviewed: 4 May 2025
Thomas
United Kingdom5 reviews9.0“Beautiful hotel in a great location”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast slightly expensive
Fabulous location for enjoying Soho, Covent Garden and the West End. Great decor and friendly service.
Stayed in May 2025
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Reviewed: 27 April 2025
Deirdre
Ireland9 reviews9.0“Relaxing and very special”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 3 nights
- • Submitted via mobile
It is expensive.
It’s a fantastic property. It was our 10th visit and it never disappoints. Great location, lovely staff, great breakfast and overall a very spectacular experience.
Stayed in April 2025
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Reviewed: 2 April 2025
Jill
United States4 reviews10“BEST STAY EVER”- • Leisure trip
- • Family with young children
- • Luxury Suite
- • Stayed 3 nights
nothing. perfect
THE BEST HOTEL EVER!!!. I travel quite a bit and can say hands down this was the most spectacular stay I have ever had. the staff, the hotel, the rooms.... every single thing from beginning to end. will stay here every single time I visit London
Stayed in March 2025
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Reviewed: 23 March 2025
Nikolas
United Kingdom22 reviews9.0“Excellent Hotel with great staff & excellent location but F&B a little oricey”- • Leisure trip
- • Couple
- • Luxury Double Room
- • Stayed 1 night
Optional 5% charge on room rate for staff tips although optional on top of 12.5% service charge makes it a pricey stay
Excellent Breakfast if a little pricey. Hot food was cooked to order though. Rooms extremely comfortable, Very good restaurant, great location. Staff really good
Stayed in March 2025
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Reviewed: 2 March 2025
Lynne
United Kingdom16 reviews10“Amazing as always”- • Leisure trip
- • Couple
- • Luxury Double Room
- • Stayed 3 nights
- • Submitted via mobile
As always the staff and beautiful rooms which is why we return so often
Stayed in March 2025
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Reviewed: 11 February 2025
Sacha
Australia5 reviews10“Best place to stay in London”- • Leisure trip
- • Group
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing!
The room was beautiful and huge! The staff were all amazing, so kind and helpful 🙏🏼
Stayed in February 2025
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Reviewed: 15 January 2025
Julian
United Kingdom4 reviews8.0“A very enjoyable experience”- • Leisure trip
- • Couple
- • Luxury Double Room
- • Stayed 1 night
- • Submitted via mobile
No tea making facilities in room . Opaque windows making the room rather dark and complicated heating controls
Great staff, fabulous room and exceptional bathroom
Stayed in January 2025
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Reviewed: 15 January 2025
Eleanor
United States16 reviews10“Wonderful!”- • Leisure trip
- • Couple
- • Luxury Double Room
- • Stayed 7 nights
- • Submitted via mobile
Lovely accommodations, beautifully decorated and comfortable rooms. Warm and friendly staff. Loved the Library Room.
Stayed in January 2025
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Reviewed: 2 January 2025
William
United Kingdom11 reviews1 helpful vote10“Fabulous”- • Leisure trip
- • Couple
- • Luxury Double Room
- • Stayed 2 nights
Our new Yers Eve meal wasn't very well attended by the what appeared to be short level of staff. We were in no hurry but for example would have had more drinks if we had been able to get attention. Also my main course was very over salted and this caused no reaction when I pointed it out.
Breakfast was superb and served conveniently late in beautiful surroundings.
Stayed in January 2025
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Reviewed: 26 December 2024
Nadejda
Bulgaria31 reviews12 helpful votes9.0“It is a nice hotel”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 3 nights
- • Submitted via mobile
The room was minuscule. The toiletries provided were not adequate.
The breakfast was excellent. I really enjoyed the design of the room.
Stayed in November 2024
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Reviewed: 20 December 2024
Mpchiongbian
Philippines19 reviews3 helpful votes10“wonderful!”- • Leisure trip
- • Group
- • Superior Double Room
- • Stayed 2 nights
the rooms were beautifully appointed with nice furnishings, comfortable beds, wonderful toiletries. i love that the bath and shower are separate. Staff was very friendly and helpful!
Stayed in November 2024
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Reviewed: 29 November 2024
Mpchiongbian
Philippines19 reviews3 helpful votes10“Wonderful stay at a great location.”- • Leisure trip
- • Group
- • Superior Double Room
- • Stayed 2 nights
the location was great and the staff was wonderful! everyone was helpful and friendly. the room was beautifully decorated, clean, roomy and very comfortable. I love the bathroom has a walk in shower.
Stayed in November 2024
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Reviewed: 29 October 2024
Deirdre
Ireland9 reviews10“Truly fantastic”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Fantastic. We love the Firmdale Hotels and the Covent Garden Hotel in particular. From the attention to detail decor, fab breakfast and very professional and pleasant staff who can’t do enough for the guests. Kit Kemp is a treasure. There is no hotel chain in the world to match Firmdale. It is truly like being at home but with a full compliment of staff! Love love love it
Stayed in October 2024
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Reviewed: 24 October 2024
Sara
Israel11 reviews1 helpful vote9.0“I'D COME BACK NEXT TIME”- • Leisure trip
- • Family with young children
- • Luxury Suite
- • Stayed 3 nights
LOCATION WAS GREAT . WALKING DISTANCE FROM THEATERS AND ATTRACTIONS. ROOM WAS NICE AND COMFORTABLE BREAKFAST WAS GREAT
Stayed in August 2024
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Reviewed: 7 October 2024
Lynfa
United Kingdom3 reviews10“A great hotel.”- • Leisure trip
- • Solo traveller
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Nothing - I look forward to visiting again.
Everything. A superb hotel with great charm.
Stayed in October 2024
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Reviewed: 6 October 2024
Richard
United States2 reviews10“Loved, loved this gem boutique hotel.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
This hotel was charming beyond expectation. Service was exceptional, delicious English breakfast. We enjoyed being right in the heart of Convent Garden- walked daily to nearby restaurants, pubs, local shops and theater for a show. Chinatown is also walking distance, enjoyed late night dumplings and Korean bbq. So fun!!
Stayed in September 2024
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Reviewed: 30 September 2024
Yardena
United States5 reviews1 helpful vote10“Charm and luxurious comfort in the heart of the theater district.”- • Leisure trip
- • Couple
- • Luxury Double Room
- • Stayed 4 nights
Restaurant is too expensive, particularly for breakfast.
Lovely boutique hotel with all the bells and whistles in furnishings and a great location in the heart of the Covent Garden area. Staff was unfailingly helpful and friendly. We didn’t eat at the pricey restaurant because the place is surrounded by delightful cafes and casual restaurants as well as cute boutiques. There’s even a chocolate shop two doors down! Highly recommend.
Stayed in September 2024
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Reviewed: 22 September 2024
Sarah
United Kingdom7 reviews10“Relaxing, comfortable with touches of lyxury”- • Leisure trip
- • Group
- • Suite with Terrace
- • Stayed 1 night
- • Submitted via mobile
Nothing
Absolutely beautiful hotel and room. Staff were professional, polite, helpful and friendly. The little touches in the room were much appreciated. Food was fantastic too.
Stayed in September 2024
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Reviewed: 2 September 2024
Gino
United Kingdom12 reviews1 helpful vote10“stress free.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
breakfast was excellent. check-in smooth. The room bar is brilliant.
Stayed in September 2024
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