Reviews of Cosy Luxurious room in the heart of LONDON

The price

Lack of household utensils. No where to sit and eat.

DO NOT STAY!! There was nothing good about this apartment!!!!!

The entrance and stairs to the room was absolutely filthy and disgusting, scuffed floors and walls rubbish on the floors, we couldn’t get into our room to begin with as instructions weren’t clear, we called the land he answered after the 5th time and said he we would be 20 minutes, we figured it out thankfully it took us about half hour to get into the room. Once me and my 2 friends got in our room was not up to standard hair all over the beds, and what we think was blood on the floor, the lock is not secure either, the place has bed bugs me and my friend have only just started getting out bites about a week and half after staying after much research and seeing blood on the duvet and looking at many other reviews we know it is bed bugs, the place is just overall dirty, landlord is rude and lazy and will not come when you need help.

We felt uncomfortable for the short time that we were there and had to leave without being compensated. There was a lack of privacy and professionalism that made us feel unsafe as two young travellers. They were also unorganised, not knowing which room we were supposed to be in.

It was pretty comfortable and easy to access

Bed bugs found in the room, no one locked the front door when leaving so not super secure

The place is really hot and the curtains doesn’t held at all , there is no fan or air condition , the owner will not reply at message after you check in and also no WiFi, to the last day there is not even toilet paper because there are others

The location was amazing! Only a 1 minute walk to the train station and 1 train stop away from the Tower of London and Tower Bridge! They allowed us to drop off our bags earlier than check in which made it easy for us to get around.

The lock on the door is quite difficult to lock and sometimes even to open. Communication was hard as both numbers given to me in booking.com weren’t on WhatsApp so if I wanted to text or call I would have been charged using my overseas number. When we arrived, our room temperature was set to 29.4 degrees Celsius and it was only our luck that there was a worker in the hallway that came in to help us out. He didn’t know how to turn it down though, he had to call someone else. The room was then set to 23 degrees which got us through the night but was still very hot. I tried to contact the property the next morning but no one answered my messages on booking.com and the phone number I was given for WhatsApp after I asked a member of staff about it wasn’t answering. Luckily I contacted my mum who could then contact booking.com from Australia who then contacted the property. The last 2 nights were a lot more comfortable because they turned the heating off all together but it shouldn’t be that difficult to turn it off in the first place.

Nothing

People please refrain from booking this. The room is full of bed bugs, and the owner doesn’t reply until you call them 8-10 times. The balcony is dirty which was actually a store room for the owners. Booking.com emailed us saying the owners were not reachable when we insisted for a refund. We had to find a new place and paid double for it at the last minute.

Basic room in centre of London. Perfect location for tourism but nothing to shout about. Shared bathroom and kitchen were both ok but well used.

The accommodation can't control this but the access to the floor that the flat is on I would definitely take the elevator as the stairs are dingy.

Absolutely nothing.

I reached out for help multiple times before my trip and the staff refused to help. Booking.com ignored my request for help. What I needed help with would have GAVE THEM MORE MONEY and they STILL didn’t answer. They responded to only 1 message and said “we’ll get back to you” and never did after a follow up. I reached out to both the hotel and booking customer service to cancel and request a refund due to the circumstances and still no answer. I cancelled because ALL of their ratings went down since I had booked so I was not going to get what quality I paid for and there were reports of bed bugs at this place online.

Nothing...worst accommodation.

We booked this place well in advance for a short stay for 2 days in London before we head ahead on our vacation to Scotland. And they charged us nearly 2 months in advance with the complete amount. We reached this place, and the area surrounding has nothing to offer unless you walk for at least 1 km... the options are limited and not great. The place did not seem like the best of neighborhoods.. and has a constant noise of the trains passing by, and you can see them from your room. Even the windows do not close. The lock system for the room is a bit too complicated with no clear indications and you need to press the code always when you get in or out, even if you have to use the shared bathroom at night and hope you do not forget the combination. Even the toilet seat does not fit. But the actual problem started at night when there were bedbugs all over the place, and we were badly bitten all over... we called the owner for help, but there was no response, and he did not even respond after I sent him photos and videos of the bedbugs and bloood stains all over the bedsheets.. I requested them to either shift me to another room as the whole apartment was vacant with the other 3 spare rooms, but it seems it was the same situation there, too... so they did not bother to respond. I left early morning the next day and shifted to another hotel as my daughter had an allergic reaction to the bug bites. I asked him for a response if he could refund me the 2nd night, and they blocked me. There are bugs everywhere on the walls / curtains... it was a nightmare, securing our luggage that these bugs do not get into it. I would suggest this place has nothing to offer.. Absolutely pathetic approach by the host. You just spoilt our vacation... I would have rated it negative if there was an option just because the host does not have the courtesy to own up to his mistake and did hire the place when he knew the bedbug issue existed. Do not get fooled by the photos.

lcation, price and comfort

nothing

the place is close to the center

a few days without Internet, one towel for 5 days.There is not a single table or chair throughout the residence.You need to eat standing up or in bed.The windows overlook the railway directly-there is a constant strong noise-it is impossible to close the windows-there are no air conditioners and it is very hot.

Great location for London marathon. Very cheap for London especially the Saturday night before the marathon. Was very clean and comfy bed.

Stairwell dirty so bad first impression. Bedroom just bed and a wardrobe. Shared bathroom.

Location. That was it

Mattresses not comfortable, not clean and even tough we had an early-checkin approved. When we arrived there was people in the room sleeping after having a party. Quite disappointing considering I was traveling with my wife and kids.

Getting out of there safely

Everything it was disgusting

Nothing but good things to say here. Something that wasn’t clear to me prior to booking which may help you - your room will have its own lock that only you can access. You and your belongings will be safe at all times. Staff was friendly and were always keeping the place tidy 10/10 cleanliness. Definitely recommend!

Very good location, close to the center, very good facilities and good price.

Unfortunately, our room was infested with bedbugs which made it impossible to rest. We were bitten. The room was a bit dirty.

Nice clean room, very close to the city center, plenty of restaurants around, and DLR Shadwell Station just around the corner. Very friendly and cooperative host.

Next to DLR Very nice host It has all the amenities Great value

I had struggled with the lock on the door.

Good central location in Shadwell near the DLR and overground. Hosts were responsive, clean rooms and well stocked kitchen and bathroom. A good budget option.

Check-in was chaos with the lockbox full of keys to other rooms. Took the wrong key by mistake and got a panicked call from the host who apparently only has a single set of keys for each room 😭 Got bed bugs bites all over, shared bathroom was dirty, toilet seat didn't fit. Joke listing.

The hosts were extremely helpful. The location was very convenient for me. The bed was comfortable, we slept very well and there was no desturbance from the street or other guests.