Lack of household utensils. No where to sit and eat.

The price

Stayed in July 2025

The accommodation can't control this but the access to the floor that the flat is on I would definitely take the elevator as the stairs are dingy.

Basic room in centre of London. Perfect location for tourism but nothing to shout about. Shared bathroom and kitchen were both ok but well used.

Stayed in March 2025

a few days without Internet, one towel for 5 days.There is not a single table or chair throughout the residence.You need to eat standing up or in bed.The windows overlook the railway directly-there is a constant strong noise-it is impossible to close the windows-there are no air conditioners and it is very hot.

the place is close to the center

Stayed in May 2025

Stairwell dirty so bad first impression. Bedroom just bed and a wardrobe. Shared bathroom.

Great location for London marathon. Very cheap for London especially the Saturday night before the marathon. Was very clean and comfy bed.

Stayed in April 2025

The entrance and stairs to the room was absolutely filthy and disgusting, scuffed floors and walls rubbish on the floors, we couldn’t get into our room to begin with as instructions weren’t clear, we called the land he answered after the 5th time and said he we would be 20 minutes, we figured it out thankfully it took us about half hour to get into the room. Once me and my 2 friends got in our room was not up to standard hair all over the beds, and what we think was blood on the floor, the lock is not secure either, the place has bed bugs me and my friend have only just started getting out bites about a week and half after staying after much research and seeing blood on the duvet and looking at many other reviews we know it is bed bugs, the place is just overall dirty, landlord is rude and lazy and will not come when you need help.

DO NOT STAY!! There was nothing good about this apartment!!!!!

Stayed in June 2025

We felt uncomfortable for the short time that we were there and had to leave without being compensated. There was a lack of privacy and professionalism that made us feel unsafe as two young travellers. They were also unorganised, not knowing which room we were supposed to be in.

Stayed in July 2025

Bed bugs found in the room, no one locked the front door when leaving so not super secure

It was pretty comfortable and easy to access

Stayed in June 2025

The place is really hot and the curtains doesn’t held at all , there is no fan or air condition , the owner will not reply at message after you check in and also no WiFi, to the last day there is not even toilet paper because there are others

Stayed in June 2025

People please refrain from booking this. The room is full of bed bugs, and the owner doesn’t reply until you call them 8-10 times. The balcony is dirty which was actually a store room for the owners. Booking.com emailed us saying the owners were not reachable when we insisted for a refund. We had to find a new place and paid double for it at the last minute.

Nothing

Stayed in May 2025

I reached out for help multiple times before my trip and the staff refused to help. Booking.com ignored my request for help. What I needed help with would have GAVE THEM MORE MONEY and they STILL didn’t answer. They responded to only 1 message and said “we’ll get back to you” and never did after a follow up. I reached out to both the hotel and booking customer service to cancel and request a refund due to the circumstances and still no answer. I cancelled because ALL of their ratings went down since I had booked so I was not going to get what quality I paid for and there were reports of bed bugs at this place online.

Absolutely nothing.

Stayed in May 2025

We booked this place well in advance for a short stay for 2 days in London before we head ahead on our vacation to Scotland. And they charged us nearly 2 months in advance with the complete amount. We reached this place, and the area surrounding has nothing to offer unless you walk for at least 1 km... the options are limited and not great. The place did not seem like the best of neighborhoods.. and has a constant noise of the trains passing by, and you can see them from your room. Even the windows do not close. The lock system for the room is a bit too complicated with no clear indications and you need to press the code always when you get in or out, even if you have to use the shared bathroom at night and hope you do not forget the combination. Even the toilet seat does not fit. But the actual problem started at night when there were bedbugs all over the place, and we were badly bitten all over... we called the owner for help, but there was no response, and he did not even respond after I sent him photos and videos of the bedbugs and bloood stains all over the bedsheets.. I requested them to either shift me to another room as the whole apartment was vacant with the other 3 spare rooms, but it seems it was the same situation there, too... so they did not bother to respond. I left early morning the next day and shifted to another hotel as my daughter had an allergic reaction to the bug bites. I asked him for a response if he could refund me the 2nd night, and they blocked me. There are bugs everywhere on the walls / curtains... it was a nightmare, securing our luggage that these bugs do not get into it. I would suggest this place has nothing to offer.. Absolutely pathetic approach by the host. You just spoilt our vacation... I would have rated it negative if there was an option just because the host does not have the courtesy to own up to his mistake and did hire the place when he knew the bedbug issue existed. Do not get fooled by the photos.

Nothing...worst accommodation.

Stayed in May 2025

nothing

lcation, price and comfort

Stayed in May 2025

Mattresses not comfortable, not clean and even tough we had an early-checkin approved. When we arrived there was people in the room sleeping after having a party. Quite disappointing considering I was traveling with my wife and kids.

Location. That was it

Stayed in April 2025

Everything it was disgusting

Getting out of there safely

Stayed in March 2025

Nothing but good things to say here. Something that wasn’t clear to me prior to booking which may help you - your room will have its own lock that only you can access. You and your belongings will be safe at all times. Staff was friendly and were always keeping the place tidy 10/10 cleanliness. Definitely recommend!

Stayed in March 2025

Unfortunately, our room was infested with bedbugs which made it impossible to rest. We were bitten. The room was a bit dirty.

Very good location, close to the center, very good facilities and good price.

Stayed in March 2025

Nice clean room, very close to the city center, plenty of restaurants around, and DLR Shadwell Station just around the corner. Very friendly and cooperative host.

Stayed in March 2025

I had struggled with the lock on the door.

Next to DLR Very nice host It has all the amenities Great value

Stayed in March 2025

Good central location in Shadwell near the DLR and overground. Hosts were responsive, clean rooms and well stocked kitchen and bathroom. A good budget option.

Stayed in March 2025

Check-in was chaos with the lockbox full of keys to other rooms. Took the wrong key by mistake and got a panicked call from the host who apparently only has a single set of keys for each room 😭 Got bed bugs bites all over, shared bathroom was dirty, toilet seat didn't fit. Joke listing.

Stayed in March 2025

The hosts were extremely helpful. The location was very convenient for me. The bed was comfortable, we slept very well and there was no desturbance from the street or other guests.

Stayed in March 2025

The location is pretty good, the subway is just around the corner, super close to the center of London. Jisan, our host was super kind and helpful.

Stayed in February 2025

The other guests was the only problem, besides that can’t fault it

Nice property, good location

Stayed in February 2025

Sinks don't drain. Boiler switched off twice when I was in a shower. First day stayed in one room. Second day was moved to another

Very clean . It was nice and warm in every room

Stayed in January 2025